Urbanstay Jeju Airport

Urbanstay Jeju Airport Reviews

Urbanstay Jeju Airport

5, Yeondong 6-gil, Jeju, South KoreaView Hotel Details
Urbanstay Jeju Airport
Urbanstay Jeju AirportUrbanstay Jeju AirportUrbanstay Jeju Airport
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1 night

Urbanstay Jeju Airport Guest Reviews

4.5/5
Great
163 review
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.7
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All Reviews(163)
Positive reviews(154)
Reviews with photos/video(67)
Clean and tidy(64)
Awesome rooms(54)
Beds were average(17)
Many amenities(16)
Many dining options(15)
Easy to get around(11)
Convenient for shopping(11)
Located downtown(10)
Negative reviews(9)
Man Kai
Studio Single
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 17, 2024
Good experience with quality. Have 711 near the building.
Response from Property: hello. This is UrbanStay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Guest User
Studio
Stayed in Dec 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 16, 2023
Good location with clean stay!
Response from Property: Hello! Thank you for using our Urban Stay Jeju Island and leaving a review. Hope you can leave wonderful memories in Jeju Island and Urban Stay :) Goodbye!
Guest User
Studio
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 30, 2023
An excellent and unforgettable stay experience, booking is convenient,sanitary is well,home-style design, all the necessary supplies, located in a good location, convenient transportation to everywhere,suitable for travel as a footnote,will stay here again next time.
Response from Property: Hello. The valuable reviews you left are not only a big boost, but they are also coming as valuable comments that you can carefully check one by one for future deficiencies or better service. Thank you for leaving a compliment and we will continue to work hard to make sure that you stay comfortable during your next trip without any inconvenience I hope we can be together next time, and I hope you will always be healthy and happy. Thank you! :)
Malcolm
Studio W
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Extremely convenient and staff were very responsive over the chat system.
Response from Property: Hello, I'm Urban Stay.We're also happy and fortunate that you had a fun trip.If you visit us again next time, we will prepare to repay you with better service.Thank you for using us.
Anonymous User
Studio
Stayed in Jan 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 29, 2024
Has everything you need within the apartment. The apartment is also very clean. It's 5mins walking distance to some busstops. The apartment is still about 20mins bus ride to bus interchange so location wise it is ok.
Response from Property: Hello, this is Yeondong, Jeju, Urban Stay. Thank you for taking your time to write your review. We're glad you're satisfied! We'll be looking forward to seeing you again next time.
Anastasiia
Studio
Stayed in May 2024
Couples
10 review
4.7/5
Amazing
Posted on Jun 6, 2024
Very good apartments Easy check in
Response from Property: hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we hope to see you again soon:) Thank you!
Guest User
Studio
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Great location, very clean with plenty of room
Response from Property: Hello, this is Yeondong, Jeju, Urban Stay. Thank you for taking your time to write your review. We're glad you're satisfied! We'll be looking forward to seeing you again next time.
Guest User
Studio W
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 25, 2024
The hotel is in a great location, the room is clean and cozy. It's only a 1-minute walk downstairs to Shilla Duty Free Shop and a 3-minute walk to Oy! It's so convenient! There's a 711 on the first floor! The sunset I took in the hotel room was so beautiful! I will book this hotel again next time I come to Jeju Island!
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6/10
Response from Property: hello. This is Urban Stay. We are happy that you stayed with our accommodation on your special and precious day and that you liked it :) Please use our room again next time. We will always work hard and do our best to prepare and wait. I hope you always have a happy trip. thank you
Fengzhongdetuoluo
Studio
Stayed in May 2024
Couples
5 review
4.1/5
Very Good
Posted on May 25, 2024
Location: Excellent! It's super convenient to eat, drink and have fun around! Just opposite Shilla. The whole building is a collection of various express hotels. So copy the hotel address in advance when taking a taxi, because you can't search it by the hotel name. If you don't use the taxi app, just show the address directly to the driver. There is a small 711 downstairs! You can buy water, breakfast and other things every day. The small alley across the road is full of local restaurants. There is a ginseng chicken soup that you must drink. The kind that takes off shoes and sits on the kang table is eaten by locals. Facilities and services: All rely on email communication. The password will be emailed to you in advance. The password will not change during the stay. No one will pick up the garbage. But it is equipped with garbage bags and kitchens, microwaves and refrigerators. Very good. Bring your own slippers and toothbrush adapters! There are paper towels and kitchen paper. There are cups, pots, pans and bowls. You can cook instant noodles by yourself. Provide two bottles of water. There is an activity for the 711 downstairs big barrel of water. When buying things, look at the number of activities on the price tag. We buy two and get one free. It's quite suitable. Phone cards and transportation cards can be bought here. Because the airport counter was closed when I arrived. The downside is that the bed is not very comfortable! There is a plastic sheet inside. It is very noisy when you turn over. The air conditioner is located above the bed... People with poor sleep quality should be careful. For example, I have insomnia and sleep all night... The sound insulation is not good. If you have good sleep quality, choose this place. The overall cost performance is OK!
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6/9
Response from Property: hello. This is Urban Stay. As it is a shared building, we are providing cautionary information regarding noise, but we apologize for any inconvenience caused by some people not following the rules. We will continue to prepare internally for areas that can be improved and strive to provide better service when you use us in the future. I apologize once again and will shorten the post. thank you
Studio Single
Stayed in Apr 2024
Friends
7 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Suddenly, a guest from overseas came to visit me and I went to Jeju Island to meet him. I stayed there while looking for a suitable place for one person to stay. It was one of several rooms in an officetel building, and it was clean and good for providing capsule coffee. There was a problem with the door lock, so I went out briefly in the morning and couldn't enter the room for about 5-10 minutes, but it was easy to connect to the helpline even though it wasn't regular business hours, and the problem was resolved immediately. It's impossible to not have a problem 100%, so I like companies that solve problems quickly when they arise, so I have trust in them and plan to visit again next time^^
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6/11
Response from Property: hello. This is Urban Stay. Thank you for using our room. We will become an urban stay that always strives to satisfy our guests. Thank you for using our service, and please visit again next time :) Thank you!
joy410
Premier Suite
Stayed in Apr 2024
Friends
1 review
4.8/5
Amazing
Posted on Apr 11, 2024
This is the first time I tried this contactless self-service check-in. I was a little worried at first, but fortunately the email arrived as promised. The hotel is just across from the Shilla Duty Free Shop. There is a 7-11 convenience store downstairs. Remind everyone that the elevators are divided into single floors and double floors. The room is very clean and warm, and all the cups are also very new, which is very suitable for staying for a few more nights! The only thing I didn't give a full score is the mineral water provided. I booked a three-night stay, but only 2 bottles of water were given. I suggest that the hotel can provide corresponding mineral water according to the number of days the guests stay! There is also capsule coffee, but there are only 2 capsules!
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Response from Property: First of all, thank you for leaving such a valuable comment. We are glad to hear that you are satisfied with our stay, but we are sorry that we were unable to provide you with the information and delivery service of water and coffee capsules as you requested.
Xiyaoye
Studio Single
Stayed in Mar 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Highly recommended! It is very suitable for a person to live here, with complete facilities! The balcony has a wide view ~ I will book this place next time. It feels like walking into a Korean drama apartment. It's great ~ There is a convenience store downstairs, so you don't have to go out the main door, just go through the small door, and there is also an ATM machine.
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Response from Property: Hello. We are Urbanstay and customer satisfaction and happiness is our top priority. Thank you for sharing your experience with us. We are delighted every time a guest is satisfied with our trip and vow to do our best to provide guests with more satisfactory service. We will work harder to prepare and plan to live up to your valuable opinions. Thank you for staying at our hotel and have a nice day :)
Guest User
Studio W
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
It's really clean and good! ! It has everything, all the stuff is complete, there is wifi, the lady at the front desk is also very gentle and super nice, if there is a chance next time, I will book them and recommend it!
Original TextTranslated by Google
Response from Property: Hello. We are Urbanstay and customer satisfaction and happiness is our top priority. Thank you for sharing your experience with us. We are delighted every time a guest is satisfied with our trip and vow to do our best to provide guests with more satisfactory service. We will work harder to prepare and plan to live up to your valuable opinions. Thank you for staying at our hotel and have a nice day :)
alinalee0726
Studio
Stayed in Mar 2024
Solo travelers
45 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The room is well-equipped, very new, and very comfortable to live in. When I woke up early, I discovered that it was diagonally opposite the Shilla Duty Free Shop. But I didn’t have any intention of shopping, so I didn’t go in. We live on the 9th floor and have a very wide view. Very close to the station. On the day of check-in, I received the entrance code via email at around 1pm. Check-in is completely self-service, no communication required, very convenient. The navigation location is very accurate. In an apartment building, there is an inconspicuous hotel nameplate on the ground to the right of the door. If I hadn't seen it, I almost wouldn't have dared to go in. On the way to find something to eat, we passed by Sanwu Park, where you can take a stroll Very satisfied this time. I’ll choose this hotel next time I have a chance
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Response from Property: Hello. We are Urbanstay and customer satisfaction and happiness is our top priority. Thank you for sharing your experience with us. We are delighted every time a guest is satisfied with our trip and vow to do our best to provide guests with more satisfactory service. We will work harder to prepare and plan to live up to your valuable opinions. Thank you for staying at our hotel and have a nice day :)
Guest User
Studio
Stayed in Mar 2024
Couples
6 review
3.7/5
Posted on Mar 25, 2024
The location is very good, right in the city center, but there is no cleaning during the stay, which is a headache.
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Response from Property: Hello. This is Urbanstay. First of all, we sincerely apologize for the inconvenience caused to our guests. We will work hard to improve our services based on your valuable feedback. We look forward to providing you with more satisfactory service next time you visit. Thanks.