Building 1, Taihe Commercial Plaza, No.168, Longzhou Road, Chengnan Sub district, Nanhu District, Jiaxing, Zhejiang Province, China, Nanhu District, Jiaxing, Zhejiang, ChinaView Hotel Details
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Hampton by Hilton Jiaxing Canal Guest Reviews
4.9/5
Perfect
2831 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2831)
Positive reviews(2819)
Reviews with photos/video(588)
Delicious breakfast(510)
Friendly front desk staff(401)
Awesome amenities(334)
Near shopping area(245)
Convenient for shopping(201)
Loved the view(172)
Large rooms(164)
Delicious buffet(19)
Negative reviews(12)
MIB111
Superior Queen Room
Stayed in Jul 2024
Business travelers
84 review
4.7/5
Amazing
Posted on Jul 24, 2024
An international hotel with a high CP rate. The staff are very friendly and helpful. Breakfast is simple and nice.
Response from Property: 親,讀到您的點評真是既感動又失望呢,感動您對歡朋是非常認可的,這麼用心的表揚歡朋,失望的是沒有得到您的全5分呢!也感到非常抱歉沒能服務好您,希望下次入住能讓您滿意,能得到您的全五分好評,讓我們熱情和細緻的服務感動每一位入住的客人,並期待你的再次光臨,在住期間有何需要一定要記得跟前台的小姐姐小哥哥説哦,我們會竭盡所能,衹為您的一展笑顏!——關愛接待主管Elaine
The Nomad
Cozy 2-bed Room
Stayed in Jul 2024
Solo travelers
39 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Very good hotel, great service, breakfast with a lot of variety, the room was big and clean. Gym and laundry service are available. Will definitely stay there again
6/7
Response from Property: 像您這樣認真式點評的歡寶們來一打吧,看到您寫小作文式的分享,歡小朋真的開心!專業温馨的歡小朋是您的貼身管家,衹要您滿意,歡小朋也就放心了!嘉興運河希爾頓歡朋全體小夥伴盼望您的歸來喲~——關愛接待主管Elaine
Response from Property: 哇塞!看到了您對歡小朋的肯定不禁熱淚盈眶啊!為您提供優質的服務是我們歡小朋堅持不懈的追求,我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠的邀請您再次入住,有更多驚喜等您體驗!——關愛接待主管Elaine
JLS1
Cozy Queen Room
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Extended the booking for a night and the staff were extremely helpful. Checked if we wanted new linens, housekeeping timings ect. Fantastic service; the room is worth every penny you have to spend on it.
Response from Property: Huanbao, who is a serious reviewer like you, please give me a try. Seeing your essay-like sharing, Huanbao is really happy! The professional and warm Huan Xiaopeng is your personal butler. As long as you are satisfied, Huan Xiaopeng will be at ease! All the friends at Hampton by Hilton Jiaxing Canal look forward to your return~——Elaine, Care Reception Manager
eggnak
Superior Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Very helpful team. Had some questions and Bingo was very helpful in assisting. Spacious place, and a mall nearby. Great!
Response from Property: Seeing your praise, Huan Xiaopeng is very shy! It is our greatest honor to serve you well, and we are even happier that we can bring you warmth and accompany you to spend more happy time during your journey. The best travel is to find a long-lost feeling in a strange place. From your words, Huan Xiaopeng can see your satisfaction with Xiaopeng. Xiaopeng will not be proud~ He will only keep moving forward with your praise! ——Guest Care Manager Bingo
Hi there!
Cozy 2-bed Room
Stayed in Mar 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Very clean and new hotel! Hotel breakfast was complete with desserts (mini cakes). We would like to complement the hotel staff team especially Mr 李彬杰! He was very attentive and patient to our needs to make our stay a very pleasant, comfortable and a memorable one! 佳!
6/8
Response from Property: 有圖就有真相,感謝您的精美配圖和滿分好評。非常開心您在歡小朋有一個美好的入住體驗。看到您真摯的點評,歡小朋除了感動找不到更多的詞來形容此時此刻的心情,您把歡小朋的每一個細節都描寫的淋漓盡致,茫茫人海,能遇到您這樣細心的家人是歡小朋萬分的榮幸和福氣呢,您的厚愛讓我們每一位員工都備受鼓舞,以後的日子裏,歡小朋多了您這樣一位温暖的家人,歡小朋也將再接再厲,為您提供更加温馨舒適的入住環境和服務,期待您的再次光臨,祝您生活愉快,天天開心!——關愛接待主管Elaine
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Very good hotel. Service is very good, friendly and very clean.
Response from Property: 十分感謝您對酒店的認可,也非常感謝您花寶貴的時間在此留下您的滿分點評,小朋十分開心看到您滿意此次入住體驗,您的鼓勵是我們前進最大的動力。很高興獲得您對我們員工服務讚賞有加,小朋也為擁有這些優秀的,提供超越客人期望服務的員工感到自豪。您的認可對我們十分重要,而小朋也希望為所有賓客打造温暖親切的入住體驗,期待與您的再次相遇哦!——關愛接待主管Elaine
Kyl3
Deluxe Queen Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Beautiful hotel! Amazing, clean spacious room. Very convenient location too and super friendly staff
Response from Property: 像您這樣認真式點評的歡寶們來一打吧,看到您寫小作文式的分享,歡小朋真的開心!專業温馨的歡小朋是您的貼身管家,衹要您滿意,歡小朋也就放心了!嘉興運河希爾頓歡朋全體小夥伴盼望您的歸來喲~——關愛接待主管Elaine
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on May 13, 2024
it is a very nice property with big rooms and the location is also very good , you can easily get groceries and restaurants in walking distance to the hotel like 50-100 metres only
Response from Property: 親,讀到您的點評真是既感動又失望呢,感動您對歡朋是非常認可的,這麼用心的表揚歡朋,失望的是沒有得到您的全5分呢!也感到非常抱歉沒能服務好您,希望下次入住能讓您滿意,能得到您的全五分好評,讓我們熱情和細緻的服務感動每一位入住的客人,並期待你的再次光臨,歡朋時刻保持洪荒之力,將竭力奉獻我們最好的服務。再次表示謙意。——關愛接待主管Elaine
Shasa48
Cozy Queen Room
Stayed in Dec 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The hotel was clean, warm and it had all the necessities. Breakfast was amazing. And the room was spacious and warm.
Response from Property: 十分感謝您對我們酒店的認可,也非常感謝您花寶貴的時間在此留下您的滿分點評,歡小朋十分開心看到您滿意此次入住體驗,您的鼓勵是我們前進最大的動力。很高心獲得您對我們酒店員工的服務讚賞有加,歡小朋也為擁有這些優秀的,提供超越客人期望服務的員工感到自豪。您的認可對我們十分重要,而小朋也希望為所有賓客打造温暖親切的入住體驗,期待與您的再次相遇哦!賓客關懷經理--Bingo
Liam_Ku
Huanyou Canal View Room
Stayed in Nov 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Nov 19, 2024
设施:ok
卫生:ok
环境:ok
服务:ok.
Response from Property: 親愛的住客,感謝您百忙之中給我們滿分的點評!看到您寫的點評我們心裏暖暖的,感謝您的認可!小朋也要感激和讚美你,因為有你,小朋才會有不斷前進的動力!再次謝謝您的熱心點評,希望你多多支持,多多誇獎我們,最主要是多來看看我們!——關愛接待主管Elaine
Guest User
Cozy Queen Room
Stayed in May 2024
Business travelers
33 review
4.7/5
Amazing
Posted on May 15, 2024
Nice hotel and very reasonable priced.
Response from Property: 親,讀到您的點評真是既感動又失望呢,感動您對歡朋是非常認可的,這麼用心的表揚歡朋,失望的是沒有得到您的全5分呢!也感到非常抱歉沒能服務好您,希望下次入住能讓您滿意,能得到您的全五分好評,讓我們熱情和細緻的服務感動每一位入住的客人,並期待你的再次光臨,歡朋時刻保持洪荒之力,將竭力奉獻我們最好的服務。再次表示謙意。——賓客關懷經理Bingo
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Business travelers
14 review
4.2/5
Very Good
Posted on Sep 11, 2024
In total good hotel
Response from Property: Thank you for taking the time to share your stay experience and recognition! I am sorry that I did not receive your full support, but it is also an encouragement, indicating that we still have better room for improvement. Xiaopeng will work even harder in the future to provide high-quality service and hardware experience for all guests. If you have any needs during your stay, please remember to tell the front desk ladies and brothers. We will do our best to just show your smile!——Guest Care Manager Bingo
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
20 review
4.5/5
Great
Posted on Sep 14, 2024
Good environment
Response from Property: 感謝您下榻嘉興運河希爾頓歡朋酒店並分享您的入住體驗,這次非常遺憾沒有得到您的全五星好評,入住期間有什麼問題可以和小李説説嘛?也歡迎您下次再來我們爭取能得到您的全五星好評,我們下次再見哦~——賓客關懷經理Bingo
Min
Cozy 2-bed Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Service is good.
Response from Property: Dear guest, thank you for choosing to stay at Hampton by Hilton Jiaxing Canal. Huan Xiaopeng firmly believes that "no pain equals gain". Only by working silently and doing things in a down-to-earth manner can we win your applause and love. We will continue to maintain excellent service and quality, and believe that our next encounter will be better. Xiaopeng sincerely looks forward to your visit again! ——Bingo, Guest Care Manager