"Pros: Parking was convenient. The lobby was spacious with plenty of seating areas and complimentary refreshments, showing thoughtful planning rather than just a standard setup. Overall service was excellent and friendly. The front desk staff were proactive and helpful, and housekeeping was very prompt. Breakfast service was also very well-managed. Lingguo (a staff member) provided particularly thoughtful service, always checking in on our needs.
The room was spacious and very comfortable. The floor-to-ceiling balcony doors and windows, along with the sliding bathroom door, created a grand and luxurious feel. The bathroom itself was very spacious, fitted with high-end brands, and the hairdryer was excellent. The quality of the amenities made every penny feel worthwhile. The bathtub even featured a caddy for drinks and snacks, perfect for enjoying a soak, and disposable bath liners were also provided. A drying rack in the bathroom was also a thoughtful and practical addition for laundry. The room's lighting control panel was very convenient, offering several modes activated with a single touch. The view from the balcony was absolutely stunning. It's a photographer's dream – incredibly photogenic, you can capture fantastic shots without even leaving the hotel, and you'll have the view all to yourself. The night view was equally atmospheric and perfect for photos. The room entrance featured a wooden screen partition, effectively separating the entryway from the main sleeping area – a thoughtful touch that provided a nice sense of quiet and privacy. This area also had a long desk with a very comfortable chair, which was perfect for our child's online classes.
The hotel offered intangible cultural heritage experiences, which needed to be booked a day in advance; I didn't get a chance to try them due to time constraints. However, I did use the complimentary drink voucher provided by the hotel for a tea house just a two-minute walk away. On a hot afternoon, I met up with friends and family there. The tea house was wonderfully air-conditioned, had beautiful window views, offered private rooms, and even had an adorable resident cat. I enjoyed it so much that I went back for two consecutive afternoons. The hotel is conveniently located right next to Yuehe Ancient Town. For local cuisine, I highly recommend 'Zou Da Xian' (the main branch is less than a five-minute walk from the hotel). There's also one of the area's top Japanese restaurants right behind the hotel. Overall, this hotel's location is incredibly convenient for me, and I would definitely choose it again in the future.
Cons: There was no room service menu in the room. I suppose guests here might not typically use room service. I tried calling the restaurant to order, but it wasn't possible, so I had to go downstairs to eat. This was quite perplexing to me; perhaps in the era of food delivery apps, everyone just opts for takeout. Another minor drawback was that the breakfast selection was exactly the same for both days, which was a first for me. To be honest, the breakfast was delicious enough to motivate me to get up early, and I especially loved the small wontons. However, I was surprised that the menu didn't change at all over two days. There was no capsule coffee machine in the room, and the breakfast coffee was quite subpar."