Jiaxing Hotels with Gym

Our stay was excellent, and we especially want to commend our butler, Xiao Jiang. From pre-arrival communication and meeting us at the scenic area ferry terminal, to planning our itinerary and arranging dining and boat tours during our stay, she was incredibly thorough and thoughtful throughout. She proactively anticipated our needs, even thoughtfully providing mosquito repellent. Her demeanor was warm and professional, and her service was attentive yet unobtrusive, making us feel truly welcomed in this water town. The hotel's architecture uniquely reflects silk culture, and the breakfast was delicious. Coupled with our butler's high-quality service, our trip was incredibly comfortable. We'll definitely choose Silk Hotel again on our next visit.

Service: The hotel's service is truly five-star. We were greeted by a staff member named Qingguo, who patiently escorted us from the parking lot back to the hotel and then thoroughly explained various touring strategies for Wuzhen. Environment: The hotel rooms are very spacious, and the hotel's gardens and pavilions are perfect for photos, so you don't have to go out and deal with crowds. Dining: For breakfast, the hotel offers two dining options, and we chose the one at 'Siyi'. The breakfast here is quite exquisite, what we'd call 'pretty food.' The interior environment is also very photogenic, so you can easily snap some pictures after your meal.

Staying at the Haining Hualuxe Hotel for my trip to Haining was an absolutely fantastic experience, a solid five-star recommendation! The hotel's new Chinese-style lobby is grand and elegant, the location is excellent, and parking is convenient. The rooms are clean and spacious, the bedding is soft and comfortable, and the smart facilities are comprehensive. The breakfast offers a rich variety, and the local specialty pastries are absolutely delicious. What truly stood out during my stay was Andy! His check-in process was efficient and professional, and he was patient and gentle. He proactively explained the hotel's amenities, breakfast times, and local attractions, providing incredibly detailed service. Communication with him was smooth throughout, and his responses were always prompt and genuine. He genuinely put himself in the guest's shoes to solve problems, and his professionalism and service意识 were truly touching. The thoughtful Chinese hospitality that Hualuxe is known for was perfectly embodied by Andy. All the staff throughout the hotel were warm and courteous; the concierge actively helped with luggage, the room cleaning was meticulous, and the accompanying pool and tea space offered an excellent experience. Whether for a business trip or a family vacation, Haining Hualuxe is the top choice in Haining. I'll definitely choose to stay here again on my next visit to Haining, and I highly recommend Andy!

I traveled around Suzhou and Hangzhou with my mother, who is over 70, visiting Tongli, Zhouzhuang, Nanxun, and Wuzhen. Wuzhen was our favorite ancient town, and staying at the Wuzhen Disun Resort Hotel truly exceeded our expectations! The hotel facilities are new, with great attention to detail, and the cleanliness is impeccable. The lobby, rooms, and even the pool were spotless, as if they had just been cleaned, with floors so polished they shone. Everywhere you walked, there was the scent of flowers. My mother enjoys watching the Grand Canal, so I specifically chose Building 3 for its canal view. The room featured a wet/dry separation, a standalone bathtub with disposable bath liners, a full set of L'Occitane toiletries, a Dyson hairdryer, and more. Breakfast offered both Chinese and Western options, including freshly made pasta and warm croissants. There's also an infinity pool overlooking the Grand Canal and the White Lotus Pagoda. The service was incredibly thoughtful: luggage was delivered directly to our room, and we had unlimited free rides on the scenic area shuttle bus. After checking in, we could enter and exit the Xizha scenic area unlimited times just by facial recognition. Staying at a hotel within the scenic area means fewer tourists in the mornings and evenings, making it perfect for photos.

I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.

The environment is simple yet luxurious, and the lobby has a great ambiance. The rooms are meticulously cleaned, even the corners are spotless, and there are no strange odors. Zora provides thoughtful and attentive service, proactively informing guests about hotel amenities and key local attractions. It made my stay feel secure and relaxing, perfect for both tourists and those on a temporary visit.

The hotel's location is excellent, making it very convenient to take tour buses, boat trips, and go for dim sum. We had reservations for dim sum, so we didn't eat the hotel breakfast, but we did take a look at it and it seemed very rich and plentiful. If you're staying for multiple nights, I'd recommend trying it out. GRO Xiao Yuan (Yuan) provided exceptional service; she was our point of contact from the moment we entered the scenic area until we left, and she also gave us an introduction to the area. Highly recommend!

We chose this hotel when we took our kids to Wuzhen for a competition. The room was spacious and came with a fridge. The cleaning staff tidied up every day. It's also very close to Xizha, just a few minutes' walk away. We originally booked three nights online, and the kids loved Wuzhen and Wucun so much that they wanted to stay a couple more days after the competition. However, it was a Friday and Saturday, and with other competitions going on, the platform prices were already quite high. We asked the proprietress if she could give us a discount, and she was very accommodating, extending our stay for two nights at the same price we booked online. She's a kind and lovely person. We'll definitely stay here again when we come for the competition next year! I forgot to take photos of the hotel, though, so here are a few pictures of Wuzhen and Wucun instead.

Overall, my stay was a mixed experience. The day before check-in, I contacted customer service to see if I could switch from a twin room to a king-size bed. After some discussion, a hotel staff member called me back to confirm the change was possible. They also asked for my estimated arrival time and mentioned I could check in early if the room was vacant. However, upon arrival at the front desk around 11 AM on check-in day, I was told the room wasn't ready and cleaning would take about an hour. We left our luggage and returned an hour later, only to be told again that the king-size room wasn't ready. They then checked other rooms and said another king room would be ready in 15 minutes, but if we couldn't wait, a standard room was available. When I agreed to take the standard room, the front desk suddenly said another king-size room was available but then mentioned it was a different room type or something similar! In the end, we were given a standard room, and I was very unhappy with this process. Finally, the butler confirmed my breakfast preference, offering a choice between a traditional breakfast or dim sum (morning tea). I chose dim sum, expecting the butler to relay this information to the front desk. However, when I inquired at the front desk that afternoon, they said there was no reservation and that the dim sum was fully booked for the day. Luckily, others in my group had managed to make a reservation, otherwise, we would have missed out on the dim sum experience. So, while the hotel itself was decent, the service and information synchronization definitely need improvement.

Facilities: The room facilities live up to its design hotel status, with a bathtub and Bluetooth speaker. The amenities are all good. The pool and spa areas are very well-designed and look beautiful when lit up at night. Breakfast: The taste gets a 7/10, but the variety is a 5/10, quite limited. The à la carte beef noodles are delicious, but the other dishes are too few, and classic Chinese options are scarce. I hope for more choices. Cleanliness: Overall very clean. There are no obvious hygiene blind spots in the rooms or public areas. However, with many water features, some corners inevitably have a bit of dampness, and the wooden floors show their age. Environment: The hotel itself is a scenic spot. White walls, gray tiles, and numerous waterscape courtyards make for great photos from any angle. It blends perfectly with Wuzhen's江南 water town aesthetic. It's not far from the Xizha Scenic Area, just a few minutes' drive. Service: Butler Kevin's service is top-notch, very enthusiastic. Food delivery can even be brought to the room, and housekeeping responds promptly. However, on the second day, the room cleaning didn't include changing the duvet cover, just a simple bed making. There was a welcome fruit platter upon check-in, and a small farewell gift upon check-out – very thoughtful. Overall, my evaluation of this hotel is excellent. The design is fantastic. If you just want to quietly stay in Wuzhen for a couple of days and not go anywhere else, this is definitely the place to choose. I highly recommend it.