Featured facilities: Executive Lounge, Café, Minibar
Excellent
1192 reviews
9.6/10
1 night
From SEK 482
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9.8/10
Perfect
GGuest User📍Wuzhen Scenic Area
A highly recommended hotel! It's super convenient, just a 2-minute drive from the West Scenic Zone, and they offer a very thoughtful shuttle service. The dining is a major highlight; it's not your typical buffet. Instead, they prepare authentic local specialties tailored to your preferences. Then there's the ambiance and culture: the unique portrait of 'Zaki Lamu, the ******* Goddess of Wealth' is a must-take photo op! Many small items in the hotel, from the raw materials to the DIY designed furniture and ornaments, are personally selected and crafted by the owner. Plus, there's a really impressive sound system. The rocking horse is a big hit with the kids, and the treasure-filled 4th floor has an art studio that's quite an eye-opener. Each room has different furniture, and the beds are all made from antique boat wood, giving each room a unique style. Some small decorations in the rooms are also DIY. It's not quite a guesthouse but not quite a club, and definitely not a club but not quite a guesthouse – truly one-of-a-kind and highly recommended!
Hotel near Wuzhen and Surrounding Area, Tongxiang 21.9% of visitors choose this area
Price per night from:SEK 1,857
9.7/10
Excellent
GGuest UserThis is, without a doubt, the best hotel I've ever stayed at. The value for money is absolutely spot on in every aspect.
I wanted a comfortable stay within the scenic area, so I booked an on-site hotel. After comparing several options, I decided on the Tide Resort Hotel. The moment I arrived, I experienced what true exceptional service feels like. There was a dedicated staff member managing the shuttle bus at the hotel entrance, and as soon as I walked in, someone was there to help with my luggage. During check-in, the front desk upgraded my room for free and patiently explained how to use the services included in my package. Later, I encountered a small issue and asked the front desk for help. Without a second thought, they immediately upgraded us to a suite after confirming the problem. They even had a staff member accompany us to view the new room and help with our luggage. We were absolutely astonished by their generosity and hospitality – truly a home away from home.
The room was spacious and very clean. There were welcome fruits on the coffee table, and the bedside mood lighting was lovely. It also featured a large bathtub, and the minibar was complimentary, stocked with various drinks and a bottle of beer. The TV offered unlimited access to a wide selection of movies.
The breakfast restaurant was huge, offering a diverse array of options including salads, breads, cold dishes, and fresh squeezed juices, all with plenty of choices. They also had freshly carved ham and steak. It's rare to find a breakfast spot that serves three different types of pizza!
In four words: Unforgettable and captivating.
Hotel near West Gate/Wu Village, Tongxiang 67.7% of visitors choose this area
Price per night from:SEK 1,625
9.6/10
Excellent
2203893****I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.
Hotel near Tongxiang station area, Tongxiang 2.6% of visitors choose this area
Price per night from:SEK 635
9.6/10
Excellent
HHarold LHRFirst off, I'm someone who's quite particular about accommodation when I travel. So, when I came to Tongxiang, I chose the only five-star hotel available. Let's start with the positives: the location is great, the room cleanliness is excellent – the housekeeping staff are very diligent. Someone even opened the car door for me when I arrived. All the expected services were provided, and the room was more comfortable than I anticipated.
Now for the negatives: I've lived abroad for many years and this was my first time in Tongxiang. In the morning, I asked if I could have breakfast in Tower A because what I eat isn't what I saw online, so I wasn't aware there might even be a difference in breakfast offerings between Tower A and Tower B. As an outsider, I didn't know; I just thought they were two separate buildings. The female receptionists all had good attitudes. However, there was one male staff member – I don't know if he thought I was being difficult for staying in Tower B, or what. I don't believe I'm overthinking his demeanor. I'd spoken with the front desk over the phone, and this gentleman, both before I returned to China and today during check-out, had a very arrogant attitude. I didn't get a good look at his name or ID badge because I was rushing to catch my flight, otherwise I definitely would have filed a complaint against him.
Overall, the experience was good. The hotel facilities, environment, everything was great. You can tell it's a well-established 5-star hotel with a lot of care put into it.
Hotel near Tongxiang Urban Area, Tongxiang 4.2% of visitors choose this area
Price per night from:SEK 525
9.6/10
Excellent
GGuest UserI was generally satisfied with the service from the main front desk across Wuzhen hotels. The accommodation environment was decent and relatively quiet. However, I wasn't particularly impressed with the service at the smaller front desk. Their attitude was okay, but there were many slip-ups in their procedures. For starters, I came down with a bad fever on my first day in Wuzhen, so severe that I couldn't even stand. I barely did anything that day and just went back to my room to lie down. I couldn't get up to buy medicine, so I ordered some to be delivered to the tourist center since it couldn't be brought into the scenic area. I asked the hotel for help, and they kindly agreed to deliver it to me. I was very grateful, but perhaps due to procedural issues, the medicine still hadn't arrived an hour later, by which point I was practically delirious with fever in bed. I couldn't take it anymore and asked the hotel for help again. That's when they realized the medicine hadn't been delivered yet. They rushed it over, and about ten minutes later, a staff member knocked on my door. I gritted my teeth and struggled to open it. He kept apologizing, and his sincerity made me reluctant to be too critical. Finally, I got my life-saving medicine. I provided feedback to the hotel afterward, and they handled it quite well, even giving me a small souvenir. So, I decided not to pursue it further. However, that afternoon, I received another call from the hotel saying that my Armani watch had been left in the scenic area. They offered to put it with our luggage at the tourist center, and I agreed. We picked up our luggage when we returned that evening and headed to another scenic area. It wasn't until the next afternoon that I remembered to check for it, and I couldn't find it anywhere. I even asked the front desk at another hotel and all my companions, but no one had seen it. I called Wuzhen, and after they repeatedly said they'd check twice, they finally confirmed that the watch had indeed been forgotten during a handover and left behind at the hotel. I was at my wit's end.
Hotel near West Gate/Wu Village, Tongxiang 67.7% of visitors choose this area
Price per night from:SEK 1,036
9.6/10
Excellent
GGuest UserArrived in Wuzhen around noon, but didn't rush into the scenic area. First, I found a highly-rated restaurant on Dianping and enjoyed some white fish and glutinous rice wrapped in zong leaves with pork. The owner even gave us some complimentary fermented rice balls, which were delicious! After lunch, we checked into our accommodation within the scenic area. It was super convenient as a car took us directly to the entrance of Wangjingli. The room's decor had a touch of old Shanghai style! I absolutely loved the breakfast; it was a really pleasant meal. Strolling around the gardens within the complex was incredibly relaxing too.
Hotel near West Gate/Wu Village, Tongxiang 67.7% of visitors choose this area
Price per night from:SEK 795
9.5/10
Outstanding
GGuest UserFrom the moment I stepped in, I was captivated by the high-quality service at this hotel! The room was spacious and bright, and the bed was as soft as a sponge cake. The staff were all smiles and provided quick service, making me feel like a VIP! The environment was neat and orderly, and the room was so well-arranged, making my stay incredibly comfortable. The hotel's ambiance is exceptionally elegant, and the room was spotless, with every corner reflecting thoughtfulness and attention to detail – absolutely fantastic! It truly warms your heart. The amenities are comprehensive, and the toiletries are top-notch, giving you peace of mind. The breakfast spread was dazzlingly diverse, a perfect blend of Chinese and Western options to satisfy all tastes.
Hotel near Haining China Leather Mall, Haining 13.5% of visitors choose this area
Price per night from:SEK 442
9.2/10
Very Good
CcherrysjmI booked the courtyard view room for a three-day, two-night stay, and for a staycation, it was a bit disappointing.
Service: The hotel didn't offer a butler service, and no one informed us about the available activities. I had to ask about the travel photography, and only stumbled upon the tie-dye activity by chance. I have no idea what else there might have been. The welcome fruit in the room was just the three items shown in the picture, not the nougat and tea mentioned in other reviews. Maybe my membership tier wasn't high enough? >_<
There was no pre-departure call, but I did receive a call asking for feedback after checking out.
For the travel photography, they offered 5 free photos, and additional ones were 80 yuan each, with discounts for bulk purchases. The photographer did a good job. However, the 'fine-tuning' felt like a one-click edit; a hole in the umbrella prop was still visible in the retouched photos, which was quite sloppy >_<. When I inquired about buying all the original photos, I was told it was also 80 yuan per photo, so I decided against it. In the end, I bought 35 photos and got a 15% discount.
On the positive side,
The hotel itself is beautiful and very photogenic.
The Sanbai Bar has a great atmosphere and isn't crowded. You can charge drinks to your room, and in-house guests get a 10% discount.
Breakfast variety was also quite good, with cheese, ham, and salmon available. Several made-to-order items were offered à la carte, which helped avoid queues.
Hotel near Wuzhen and Surrounding Area, Tongxiang 21.9% of visitors choose this area
Price per night from:SEK 2,080
9.2/10
Very Good
GGuest User1. Location - Very convenient and near the old city, dining is within 5-10 minutes walk, the bus to Hangzhou is also near, the entrance to Wuzhen scenic area is very near.
2. Room - the toilet smell of urine and I wanted to wash the smell away but there was no waste hole. Probably the housekeeper just mopped the toilet. The next day the smell cleared. AirCon is good especially on a very warm and humid day.
3. Front desk - helpful on directions and advise on buying entrance tickets, tips, and also how to buy the bus ticket to Hangzhou.
Hotel near Wuzhen and Surrounding Area, Tongxiang 21.9% of visitors choose this area
Price per night from:SEK 205
9.1/10
Good
GGuest UserI stayed in Haiyan for two days on a business trip. Although it was cold outside, the room was warm, large and cozy. I arrived at the hotel very late at night, but the beautiful woman at the front desk was very enthusiastic and told me to have breakfast on the first floor because I was very tired after a long day of driving. , so I took a hot bath and went to sleep. I was a little too familiar with the bed and was afraid of insomnia. Unexpectedly, I woke up at almost 8 o'clock. Oh my God, the bed is so comfortable. In the morning, I found that there was body lotion in the room. This is so considerate. I quickly used it. It is silky and smooth. The fragrance is still good. The breakfast is also very rich. I like to eat the freshly wrapped wontons with seaweed soup. After eating, the security guard who collected the breakfast ticket will also say... I smiled and nodded. The service quality is excellent. I will stay at this hotel again if I have the opportunity to travel on business in the future!