Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 9, 2026
Guest UserStaying at this hotel in Wuzhen was truly an exceptional experience, exceeding all my expectations. The entrance is quite unassuming, but the moment you step inside, you're immediately captivated. The first floor is adorned with a rich Mizo style, tastefully decorated with a serene, Zen-like ambiance. It's quiet, solemn, and exudes cultural depth. Sitting down for a cup of tea and simply relaxing feels incredibly peaceful. Every corner is picture-perfect; my camera certainly got a workout this trip! The hotel's in-house photographer is also incredibly skilled.
Our room package included a complimentary tea room on the second floor, which was elegant and private—perfect for a high-class afternoon tea.
The third floor houses the guest rooms, and I must say, opening the elevator doors to reveal the stunning courtyard was a delightful surprise! The traditional Chinese courtyard layout is antique and charming, with a tranquil and quiet atmosphere. The owner mentioned that 80% of the space is public, and with only eight rooms in total, guests enjoy excellent privacy.
The fourth floor features a library, a calligraphy room for sutra copying, and an art studio. Being in such a setting feels incredibly cultured, and there are many treasures from the owner's personal collection, which they enthusiastically share.
The hotel also has its own KTV entertainment facilities, offering another dimension of relaxation and fun.
The location is another major highlight. It's incredibly close to the Xizha Scenic Area, just a minute or two away, making travel super convenient. What was most heartwarming was the incredibly thoughtful and attentive service. The hotel even arranged complimentary private car transfers to and from the scenic area, saving us the hassle of navigating or finding taxis. The service was meticulous and truly heartwarming.
The hotel's breakfast was also delicious, and we even received a complimentary travel photoshoot. This entire experience was absolutely fantastic!
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Price per night from:€127
Posted on Oct 17, 2026|Cozy Standard Room
QiaobenhuanyaoMy Stay Experience at Wuzhen Atour S Hotel (The Cliff Resort)
The hotel is located at the very end of the Xizha Scenic Area.
Hotel booking included: Two adult tickets to the scenic area / Free scenic area shuttle buggy (direct to the hotel) / Singing bowl experience / Complimentary first-round minibar / Welcome fruit / Breakfast.
Price: RMB 1,717 (booking in advance is recommended for better rates).
Check-in is handled centrally at the Xizha No. 1 Tourist Center. The luggage delivery service is extremely convenient. The hotel had already selected a room for me in advance and gave me an upgrade from a Comfort Standard Room to a Deluxe View Room. Being on the 10th floor, the view was great and it was very quiet.
A small tip: Once booked, you can call the hotel to add your butler on WeChat in advance. They will send you the check-in instructions and the Wuzhen Theatre Festival schedule, which is quite thoughtful. They were online even at 1 AM. If you need anything in the room, just contact the butler directly; the response time is very fast. It's quite hard to get through to the housekeeping department via the room phone, so calling is not recommended.
Guests looking for relaxation can book the hotel's singing bowl experience with their butler in advance (there are several time slots to choose from). The mats and pillows are extremely comfortable, and the overall experience was so amazing that I eventually fell asleep.
Hotel facilities: Gym / Swimming pools (both indoor and outdoor) / Bar (with live music) / KTV / Chinese restaurant / Japanese restaurant / Rooftop garden. Those who enjoy a little drink should definitely check out the bar, as the prices per item are quite reasonable.
Bath amenities: A full set of L'Occitane products. The mattress firmness can be adjusted based on your height and weight. The room also provides disposable bathtub liners, bath salts, and a Dyson hair dryer.
Overall, the service was fantastic. Staying here during the recent Theatre Festival gave me an ultra-high chance of running into celebrities! The location is quite good, and it's close to all the performance venues. Walking 10,000 steps in the hotel slippers didn't tire my feet out at all.
Finally, a huge thank you to my butler, Xiao He, for being super patient! 💗
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Price per night from:€142
Posted on May 21, 2026
XiaozhidetianpinrijiI booked a family-themed hotel room, but when I arrived, I felt the hotel's style didn't really match the family theme I was expecting. It felt too empty and spacious. The lobby was very tall and old, with no real character or features, which made me feel a bit uncomfortable. It definitely needs a renovation and upgrade. The service was pretty good; they responded promptly and quickly to all my requests. However, having to go downstairs to pick up fast food was a bit inconvenient. Walking downstairs at night, the hallway felt quite dark and quiet, almost a little creepy.
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Price per night from:€60
Posted on Oct 24, 2026|Deluxe Queen Room
Guest UserThe Deluxe King Room is super spacious, with stunning views from every single window (I'm not sure about the standard twin rooms). All in all, I think the Deluxe King Room offers the best value for money here.
Since I'm a bit of a clean freak, I asked the housekeeping staff to go over the room with alcohol wipes, and she was very accommodating. The hotel staff are quite professional and quick to offer solutions whenever an issue arises. Breakfast isn't massively varied, but the quality is high—they can make to-order omelets, and the mini wontons are delicious too.
The hotel's biggest advantage is its location right in the heart of the scenic area, yet it remains peaceful and quiet. There’s a shuttle bus stop right at the entrance, and the White Pagoda and bar street are just across the way. It's also super convenient for the Wuzhen Theatre Festival; most of the theaters within the scenic area are nearby, and you can easily take the shuttle bus to the Wuzhen Grand Theatre and the Convention and Exhibition Center.
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Price per night from:€111
Posted on Sep 13, 2026|Deluxe Twin Room
Guest UserThe environment is simple yet luxurious, and the lobby has a great ambiance. The rooms are meticulously cleaned, even the corners are spotless, and there are no strange odors. Zora provides thoughtful and attentive service, proactively informing guests about hotel amenities and key local attractions. It made my stay feel secure and relaxing, perfect for both tourists and those on a temporary visit.
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Price per night from:€44
Posted on Jul 1, 2026
Guest User⭐⭐⭐⭐⭐
Our stay at this hotel was absolutely wonderful! From the moment we arrived, the staff made us feel genuinely welcome with their kindness, professionalism, and attention to detail.
The room was spotless, beautifully designed, and very comfortable. The bed was incredibly cozy, and everything we needed was provided. The hotel itself is elegant, peaceful, and maintained to the highest standards.
The breakfast was delicious with a wide variety of fresh and high-quality options. Every member of the staff was friendly, attentive, and always ready to help with a smile.
The location is also excellent, making it easy to explore the surrounding area while enjoying a quiet and relaxing atmosphere.
Thank you to the entire team for making our stay so memorable. We truly felt at home and will definitely return in the future. Highly recommended to anyone looking for a luxurious and comfortable experience!
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Price per night from:€42
Posted on Sep 24, 2026|Standard Room in Tong'An Folk House
Guest UserTitle: A cozy artistic inn, rooms so perfect they're like something out of a painting
Text:
I stayed at TongAn Inn for a few days, and my overall experience was fantastic. The biggest highlight of the inn is its artistic space – the entire area is tastefully decorated, making you feel very relaxed, just like being at home.
But what surprised me most was the room. Honestly, I've only ever seen such perfect rooms in pictures. Clean, comfortable, and every detail meticulously arranged. I had a wonderfully happy stay; it was simply impeccable.
Breakfast also left me very satisfied. While the variety wasn't extensive, it was more European-style, and the condiments were served separately, allowing you to add them to your taste – unlike street food where a whole bunch is just sprinkled on directly. For a foreign tourist like me, who can't eat too much spicy food, this was a very thoughtful touch.
A special thank you goes to Ms. Qian Wei at the front desk. She was incredibly warm and patient, helping me resolve various small issues during my stay, which made me, a foreign tourist, feel particularly welcome. Although there was a language barrier, her smile and service attitude left a lasting impression on me.
If you're coming to this city and looking for a unique place to stay that isn't run-of-the-mill, I highly recommend TongAn Inn. I wish the inn thriving business and Qian Wei all the best in her work!
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Price per night from:€86
Posted on May 20, 2026
Guest User1. Location - Very convenient and near the old city, dining is within 5-10 minutes walk, the bus to Hangzhou is also near, the entrance to Wuzhen scenic area is very near.
2. Room - the toilet smell of urine and I wanted to wash the smell away but there was no waste hole. Probably the housekeeper just mopped the toilet. The next day the smell cleared. AirCon is good especially on a very warm and humid day.
3. Front desk - helpful on directions and advise on buying entrance tickets, tips, and also how to buy the bus ticket to Hangzhou.
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Price per night from:€17
Posted on Oct 27, 2026|Garden Villa,1 King Bed
Guest UserThe hotel environment is fantastic. I brought my mom to stay here and we had a wonderful experience. The best part is the travel photography service! Photographer Kangkang took amazing photos of my mom, and she is so happy and satisfied. Photographer Aobo also took great photos of me—we are both extremely happy with their work. This is a huge bonus for Alila Wuzhen; we literally came here just for the photography service! Also, hotel manager Kaka is very responsible, and we were extremely satisfied with the service. We will definitely come back next year! Plus, Cheche was very patient in helping us select our photos. A truly perfect end to our trip!
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Price per night from:€157
Posted on Dec 25, 2023|Xindong Deluxe Double Bed Room with Spacious View, City View, Smart Control & Zero Pressure Mattress
Guest User
I stayed in Haiyan for two days on a business trip. Although it was cold outside, the room was warm, large and cozy. I arrived at the hotel very late at night, but the beautiful woman at the front desk was very enthusiastic and told me to have breakfast on the first floor because I was very tired after a long day of driving. , so I took a hot bath and went to sleep. I was a little too familiar with the bed and was afraid of insomnia. Unexpectedly, I woke up at almost 8 o'clock. Oh my God, the bed is so comfortable. In the morning, I found that there was body lotion in the room. This is so considerate. I quickly used it. It is silky and smooth. The fragrance is still good. The breakfast is also very rich. I like to eat the freshly wrapped wontons with seaweed soup. After eating, the security guard who collected the breakfast ticket will also say... I smiled and nodded. The service quality is excellent. I will stay at this hotel again if I have the opportunity to travel on business in the future!
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Price per night from:€37