Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 2, 2026
Guest User
📍Wuzhen Scenic Area
A highly recommended hotel! It's super convenient, just a 2-minute drive from the West Scenic Zone, and they offer a very thoughtful shuttle service. The dining is a major highlight; it's not your typical buffet. Instead, they prepare authentic local specialties tailored to your preferences. Then there's the ambiance and culture: the unique portrait of 'Zaki Lamu, the ******* Goddess of Wealth' is a must-take photo op! Many small items in the hotel, from the raw materials to the DIY designed furniture and ornaments, are personally selected and crafted by the owner. Plus, there's a really impressive sound system. The rocking horse is a big hit with the kids, and the treasure-filled 4th floor has an art studio that's quite an eye-opener. Each room has different furniture, and the beds are all made from antique boat wood, giving each room a unique style. Some small decorations in the rooms are also DIY. It's not quite a guesthouse but not quite a club, and definitely not a club but not quite a guesthouse – truly one-of-a-kind and highly recommended!
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Price per night from:US$152
Posted on Aug 24, 2026|Standard Queen Room
Guest UserI was lucky enough to get an upgrade to a suite. This was my second time in Wuzhen. The last place I stayed wasn't great, and I saw this hotel when I was walking around the gardens with my girlfriends, and it looked really good. So this time, when I came with my family, I booked it directly. It's clean and tidy, the service is warm and friendly, and being a new hotel, all the facilities are excellent. The toiletries are L'Occitane, and the hairdryer is a Dyson. One of the rooms was for two 14-year-old girls, and it had its own separate bathroom and room, offering great privacy. This perfectly met the need for both distance and safety for adults and teenagers. The breakfast was plentiful, and all the hotel amenities were fantastic. I'll definitely choose this place again on my next visit.
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Price per night from:US$160
Posted on Dec 27, 2025
203893****
I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.
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Price per night from:US$66
Posted on Aug 24, 2026|Standard Queen Room
flyhaitun
The room was a bit dim, not particularly bright. However, the overall ambiance was fantastic, giving off a feeling of stepping back into a wealthy民國 (Republic of China era) household, allowing me to experience life as a young lady from that period. There's a small courtyard and a patio, and the bedding was very comfortable with a mattress that was just right – not too soft, not too firm. The only downside was that the soundproofing wasn't great, so if that's an issue for you, you might want to reconsider. Breakfast was standard. What truly touched me was the thoughtful service from the dinner reservation attendant. We had a play to catch at 7:30 PM, and since the restaurant was busy that day, there was no room service. I went to pick up our order, and because our reservation was for later, I was worried about being late for the play. I told the attendant that if the food was ready, she could just leave it at the front desk. She kindly offered to have the food ready around the time we'd be done with the play. When I went back after the play, she had kept our meal warm in an insulated box. On a hot summer night, this was incredibly touching, and it's precisely why I keep returning to Wuzhen. A sincere thank you again to the restaurant attendant with the bob cut hair that day. Just a small note: the stir-fried beef with yellow chili was a bit too salty 🥹.
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Price per night from:US$81
Posted on May 26, 2026
Guest UserThe breakfast wasn't just delicious, the service was incredibly heartwarming. The staff were enthusiastic and attentive, proactively clearing tables and refilling food. They were genuinely sincere and polite. A comfortable breakfast really kickstarts your day, and the experience was top-notch!
Once again, I chose Pullman, and it didn't disappoint. The breakfast area staff were particularly thoughtful, efficient, and friendly, always attentive to guests' needs – they truly focused on the details. With its comfortable environment and excellent service, this is my first choice for accommodation when traveling. ✨
The Pullman hotel boasts an elegant and tranquil environment, complete with excellent facilities and an overall upscale ambiance. The staff demonstrate outstanding professionalism, providing warm, attentive, efficient, and standardized service, which contributed to a comfortable and high-quality stay during this trip.
I was extremely satisfied with my stay; the environment was elegant, and everyone provided warm and attentive service. Many thanks!
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Price per night from:US$46
Posted on Jul 1, 2026
Guest User⭐⭐⭐⭐⭐
Our stay at this hotel was absolutely wonderful! From the moment we arrived, the staff made us feel genuinely welcome with their kindness, professionalism, and attention to detail.
The room was spotless, beautifully designed, and very comfortable. The bed was incredibly cozy, and everything we needed was provided. The hotel itself is elegant, peaceful, and maintained to the highest standards.
The breakfast was delicious with a wide variety of fresh and high-quality options. Every member of the staff was friendly, attentive, and always ready to help with a smile.
The location is also excellent, making it easy to explore the surrounding area while enjoying a quiet and relaxing atmosphere.
Thank you to the entire team for making our stay so memorable. We truly felt at home and will definitely return in the future. Highly recommended to anyone looking for a luxurious and comfortable experience!
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Price per night from:US$48
Posted on Aug 28, 2026|Building No.1 Standard Room B
Guest UserA huge shout-out to the two ladies at the front desk – their service was absolutely outstanding! They were incredibly warm, friendly, and attentive. Not only did they upgrade us to a riverside room free of charge, but they also offered invaluable tips and assistance throughout our stay. Whether it was help with our itinerary, transportation, sightseeing recommendations, or any other small query, they patiently helped us with everything. They truly made us feel at home! Thank you so much for your dedication and lovely smiles, which made our Wuzhen trip even more special. We will definitely choose to stay here again on our next visit to Wuzhen! Thank you, ladies, for all your hard work ❤️
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Price per night from:US$117
Posted on May 20, 2026
Guest User1. Location - Very convenient and near the old city, dining is within 5-10 minutes walk, the bus to Hangzhou is also near, the entrance to Wuzhen scenic area is very near.
2. Room - the toilet smell of urine and I wanted to wash the smell away but there was no waste hole. Probably the housekeeper just mopped the toilet. The next day the smell cleared. AirCon is good especially on a very warm and humid day.
3. Front desk - helpful on directions and advise on buying entrance tickets, tips, and also how to buy the bus ticket to Hangzhou.
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Price per night from:US$19
Posted on Sep 3, 2026|2 Twin Beds Loft
Guest UserChoosing Alila was choosing a journey of self-discovery. Away from the city's hustle and bustle, the tranquility here allows you to hear your own heartbeat, leaving all worries behind. It's not just a stay; it's a healing retreat for the mind and body.
They even offered a complimentary travel photography service during check-in! The photographer, Teacher Li Li, was excellent and captured the perfect mood. The makeup artist did a super delicate and photo-ready look. The whole team was very professional and I'm extremely satisfied~
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Price per night from:US$185
Posted on Dec 25, 2023|Xindong Deluxe Double Bed Room with Spacious View, City View, Smart Control & Zero Pressure Mattress
Guest User
I stayed in Haiyan for two days on a business trip. Although it was cold outside, the room was warm, large and cozy. I arrived at the hotel very late at night, but the beautiful woman at the front desk was very enthusiastic and told me to have breakfast on the first floor because I was very tired after a long day of driving. , so I took a hot bath and went to sleep. I was a little too familiar with the bed and was afraid of insomnia. Unexpectedly, I woke up at almost 8 o'clock. Oh my God, the bed is so comfortable. In the morning, I found that there was body lotion in the room. This is so considerate. I quickly used it. It is silky and smooth. The fragrance is still good. The breakfast is also very rich. I like to eat the freshly wrapped wontons with seaweed soup. After eating, the security guard who collected the breakfast ticket will also say... I smiled and nodded. The service quality is excellent. I will stay at this hotel again if I have the opportunity to travel on business in the future!
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Price per night from:US$40