Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 17, 2026|Yida Silk Industry Guildhall Superior Standard Room
Guest UserOur stay was excellent, and we especially want to commend our butler, Xiao Jiang. From pre-arrival communication and meeting us at the scenic area ferry terminal, to planning our itinerary and arranging dining and boat tours during our stay, she was incredibly thorough and thoughtful throughout. She proactively anticipated our needs, even thoughtfully providing mosquito repellent. Her demeanor was warm and professional, and her service was attentive yet unobtrusive, making us feel truly welcomed in this water town. The hotel's architecture uniquely reflects silk culture, and the breakfast was delicious. Coupled with our butler's high-quality service, our trip was incredibly comfortable. We'll definitely choose Silk Hotel again on our next visit.
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Price per night from:€325
Posted on Oct 8, 2026|Jintang Mansion Courtyard Standard Room
Anonymous UserThe hotel boasts a prime location right in the heart of the Xizha Scenic Area. It's a beautifully renovated heritage house with a wonderful vintage charm. It offers a tranquil escape amidst the hustle and bustle—a single wooden door separates you from the crowds outside, making it feel like two completely different worlds. The service was impeccable; the butler met us at the parking lot to guide the way, and taking the traditional sculling boat in and out of the scenic area made for a fantastic experience. The room was clean and tidy, featuring a cozy little courtyard on the ground floor, though it was a slight shame there weren't a couple of chairs to sit on. Breakfast was semi-buffet style, which I really enjoyed; the main dishes were made-to-order, and both the presentation and quality were exquisite. Highly recommend the yellow croaker noodles—the side dishes were delicious as well.
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Price per night from:€268
Posted on Oct 16, 2026|Garden Queen Room
Guest UserTraveling across China - this has been our favorite stay so far! Service was definitely the highlight. The staff also provide contact information and travel/entrance guidelines the day before, well-preparing us for our trip. Here’s what we enjoyed:
Seamless entrance/exit: They scheduled a time to meet us at the Xizha Scenic Area entrance, helped us carry our luggage throughout, and escorted us to the hotel. When checking out, they guided us entirely as well - all the way to from the hotel to the taxi.
Detailed guide of Xizha: Though we had come into this trip with a bit of research, the staff patiently explained to us the entire Xizha area, providing us with food/activities/entertainment/shopping recommendations, and a physical map marked as well. This made navigation and organizing our itinerary very easy, and we thoroughly enjoyed their recommendations.
Our stay: The rooms are clean, quiet, and well-supplied with amenities. All the products are L’Occitane, which is a bonus.
Location: This hotel is located close to everything. A short walk to just about anything. There are also many trolleys that drive along the entirety of Xizha, making transportation easy as well.
The breakfast: They provided a few different breakfast options that were off-site. We opted for the breakfast buffet, which was a short 2 minute walk from the hotel. It was very plentiful and fresh, and tasted great as well. Great vegetarian options as well.
We stayed one night, but wish we could’ve stayed another. Overall, a very pleasant stay, I highly recommend this spot!
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Price per night from:€116
Posted on Sep 6, 2026|1 King Suite
Gaohemeizi
This time, I stayed at the Hualuxe Hotel with my family, and the overall experience was absolutely perfect. I must commend Peyton at the front desk and the entire team! From the moment we checked in, Peyton demonstrated extreme professionalism and a friendly demeanor. She noticed we had a child with us and proactively informed us that a playpen had already been set up in the room, along with children's toiletries and cartoon slippers, all prepared. These small details, though seemingly minor, made us feel incredibly reassured as parents traveling with a child, truly experiencing the hotel's meticulous care for family guests.
The room was spacious and bright, with a cozy layout. The bedding was soft and comfortable, offering panoramic views of the city outside. The soundproofing was also excellent, ensuring everyone in the family had a good night's sleep. The hotel's dining was equally satisfying; the breakfast offered a rich selection of Chinese and Western dishes, with the freshly made noodle station and dim sum being particularly popular. The dinner buffet featured fresh seafood and exquisite desserts, making the children happy. The swimming pool environment was clean, with a constant water temperature, and a few laps left us feeling refreshed.
It's safe to say that not only are the facilities top-notch, but more importantly, the service has a genuine warmth. Peyton's thoughtful arrangements saved us a lot of hassle and made this trip exceptionally easy and enjoyable. This five-star hotel truly puts its guests first and is highly recommended. The next time we visit this city, we will definitely choose to stay here again and will strongly recommend it to our friends.
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Price per night from:€61
Posted on Oct 3, 2026|Superior Queen Room
AimodeaiIt's understandable to encounter queues during holidays, but having a butler assist throughout the process made everything so much easier. From guiding us to parking, to luggage transfer, meal reservations, and tour recommendations – just getting us settled in and our luggage sorted already made for a great emotional experience.
The hotel offers excellent privacy, and the rooms are quite spacious. We received a welcome fruit platter and disposable toilet seat covers. It would be even better if disposable bath liners were also provided.
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Price per night from:€116
Posted on Oct 17, 2026|Cozy Standard Room
QiaobenhuanyaoMy Stay Experience at Wuzhen Atour S Hotel (The Cliff Resort)
The hotel is located at the very end of the Xizha Scenic Area.
Hotel booking included: Two adult tickets to the scenic area / Free scenic area shuttle buggy (direct to the hotel) / Singing bowl experience / Complimentary first-round minibar / Welcome fruit / Breakfast.
Price: RMB 1,717 (booking in advance is recommended for better rates).
Check-in is handled centrally at the Xizha No. 1 Tourist Center. The luggage delivery service is extremely convenient. The hotel had already selected a room for me in advance and gave me an upgrade from a Comfort Standard Room to a Deluxe View Room. Being on the 10th floor, the view was great and it was very quiet.
A small tip: Once booked, you can call the hotel to add your butler on WeChat in advance. They will send you the check-in instructions and the Wuzhen Theatre Festival schedule, which is quite thoughtful. They were online even at 1 AM. If you need anything in the room, just contact the butler directly; the response time is very fast. It's quite hard to get through to the housekeeping department via the room phone, so calling is not recommended.
Guests looking for relaxation can book the hotel's singing bowl experience with their butler in advance (there are several time slots to choose from). The mats and pillows are extremely comfortable, and the overall experience was so amazing that I eventually fell asleep.
Hotel facilities: Gym / Swimming pools (both indoor and outdoor) / Bar (with live music) / KTV / Chinese restaurant / Japanese restaurant / Rooftop garden. Those who enjoy a little drink should definitely check out the bar, as the prices per item are quite reasonable.
Bath amenities: A full set of L'Occitane products. The mattress firmness can be adjusted based on your height and weight. The room also provides disposable bathtub liners, bath salts, and a Dyson hair dryer.
Overall, the service was fantastic. Staying here during the recent Theatre Festival gave me an ultra-high chance of running into celebrities! The location is quite good, and it's close to all the performance venues. Walking 10,000 steps in the hotel slippers didn't tire my feet out at all.
Finally, a huge thank you to my butler, Xiao He, for being super patient! 💗
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Price per night from:€142
Posted on May 21, 2026
XiaozhidetianpinrijiI booked a family-themed hotel room, but when I arrived, I felt the hotel's style didn't really match the family theme I was expecting. It felt too empty and spacious. The lobby was very tall and old, with no real character or features, which made me feel a bit uncomfortable. It definitely needs a renovation and upgrade. The service was pretty good; they responded promptly and quickly to all my requests. However, having to go downstairs to pick up fast food was a bit inconvenient. Walking downstairs at night, the hallway felt quite dark and quiet, almost a little creepy.
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Price per night from:€60
Posted on Sep 24, 2026|Standard Room in Tong'An Folk House
Guest UserTitle: A cozy artistic inn, rooms so perfect they're like something out of a painting
Text:
I stayed at TongAn Inn for a few days, and my overall experience was fantastic. The biggest highlight of the inn is its artistic space – the entire area is tastefully decorated, making you feel very relaxed, just like being at home.
But what surprised me most was the room. Honestly, I've only ever seen such perfect rooms in pictures. Clean, comfortable, and every detail meticulously arranged. I had a wonderfully happy stay; it was simply impeccable.
Breakfast also left me very satisfied. While the variety wasn't extensive, it was more European-style, and the condiments were served separately, allowing you to add them to your taste – unlike street food where a whole bunch is just sprinkled on directly. For a foreign tourist like me, who can't eat too much spicy food, this was a very thoughtful touch.
A special thank you goes to Ms. Qian Wei at the front desk. She was incredibly warm and patient, helping me resolve various small issues during my stay, which made me, a foreign tourist, feel particularly welcome. Although there was a language barrier, her smile and service attitude left a lasting impression on me.
If you're coming to this city and looking for a unique place to stay that isn't run-of-the-mill, I highly recommend TongAn Inn. I wish the inn thriving business and Qian Wei all the best in her work!
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Price per night from:€86
Posted on Oct 15, 2026|Pillow Water Standard Room with Riverview
Guest UserThe hotel service was warm and attentive, and the local scenic spot is truly top-tier in the country! The fly in the ointment is that the room facilities are in dire need of an upgrade. For example, the sink is too shallow and the faucet is too low, making them very awkward to use. The bathroom window lacks a screen—leave it closed and it smells stuffy; open it and mosquitoes get in. The leather armchair has a sagging seat that hasn't been fixed. The bathroom is already tiny, yet they crammed in a large, useless bathtub. The shower stall is so cramped you can barely move your arms and legs, and the toilet is long overdue for a replacement!
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Price per night from:€74
Posted on Oct 27, 2026|Garden Villa,1 King Bed
Guest UserThe hotel environment is fantastic. I brought my mom to stay here and we had a wonderful experience. The best part is the travel photography service! Photographer Kangkang took amazing photos of my mom, and she is so happy and satisfied. Photographer Aobo also took great photos of me—we are both extremely happy with their work. This is a huge bonus for Alila Wuzhen; we literally came here just for the photography service! Also, hotel manager Kaka is very responsible, and we were extremely satisfied with the service. We will definitely come back next year! Plus, Cheche was very patient in helping us select our photos. A truly perfect end to our trip!
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Price per night from:€157