Building 4, 3196 Airport Road, Licheng District, Jinan, Shandong, ChinaView Hotel Details
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Hanting Hotel Guest Reviews
4.7/5
Outstanding
414 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(414)
Positive reviews(412)
Reviews with photos/video(73)
Offers pick-up/drop-offs(83)
Close to airport(42)
Friendly front desk staff(35)
Easy to get around(32)
Delicious breakfast(27)
Would stay again(17)
Well decorated(3)
Perfect for business trips(3)
Negative reviews(2)
Gill sab
2-bed Room
Stayed in Sep 2024
Travel with friends
29 review
3.0/5
Posted on Sep 29, 2024
The location is closer to the airport, but no foods around, staff are fine
Response from Property: Thank you very much for your review. We are happy that you were satisfied with our location near the airport and our staff. We hope this minor inconvenience won't stop you from choosing us again in t
Guest User
2-bed Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Free airport pick-up and drop-off. When we got off the plane at the airport, we called the front desk and they arranged a car to pick us up. The driver was very enthusiastic and took the initiative to help us carry our luggage. When we arrived at the hotel, we proactively said hello and checked in quickly. We were given clear instructions and let us go upstairs to rest. The room we were given was also great. It felt very different as soon as we entered the room. The new hotel is different and very clean. Very warm. There is also a self-service laundry room in the hotel, and the breakfast is also very rich. There are also freshly cooked wontons and noodles, which are really good! The service is also very considerate! The check-in experience is really great!
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Response from Property: Dear guest: Hello! Thank you very much for your high praise for the cleanliness and service of our hotel room! Your satisfaction is our greatest motivation. We have always been committed to providing a clean and comfortable living environment for every guest. We are very pleased to see your approval of the cleanliness of the room. From meticulously cleaning every corner to carefully organizing every item, our team always holds itself to high standards in order to provide you with the best possible stay experience. We will continue to work hard to continuously improve service quality so that you can feel the same comfort and beauty as always during every stay in the future. Looking forward to your visit again!
Youyouxiaogege
Family Room
Stayed in Oct 2024
Family
10 review
3.2/5
Posted on Oct 4, 2024
When I arrived at the airport at midnight, the pick-up service number provided by the hotel could not be reached, and the front desk did not answer the phone. The experience was very poor. I took a taxi to the hotel, stood at the front desk and made a call. The other party explained that there was a network problem. I was speechless anyway, but the overall facilities in the room were pretty good, and I hope to enhance my service awareness.
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Response from Property: Dear customer, we are deeply sorry for what happened. This is really a misunderstanding. We are not excusing ourselves. The phone at the front desk really did not ring at that time. It did ring when you came to the front desk. We are concerned about this matter. Without making any excuses, we pick up the airport 24 hours a day, and we are equipped with special pick-up masters. If you have an order, we will definitely pick it up when we receive the call. This is the first time we have encountered this kind of thing like yours. When the problem occurred, we immediately investigated why this happened. The reason was that we had a wireless landline phone. The girl at the front desk did not put it on the phone charging cradle immediately after receiving the call. As a result, the phone could not be accessed. We have already Taking this as a warning, we have trained the front desk again and strived to provide the best service. We are deeply sorry for the bad experience of this stay. Although we reimbursed you for the taxi fare and gave you three breakfasts, it still cannot be eliminated. Your dissatisfaction, if you think about it from your perspective, it is indeed so late, it is still a bit cold, you have a child with you, and the pick-up phone has not been able to get through, everyone will be angry. We have learned from this, and in order to better serve everyone, We have made adjustments, please forgive us, and also supervise our work. I am deeply sorry to bow to you again. Please don't be angry. Please forgive us for this mistake. We really didn't mean it. Please calm down. , don’t let one thing affect your holiday mood. I wish you and your family a wonderful holiday.
KR LeeJS
Superior Queen Room
Stayed in Sep 2024
Other
11 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel was clean and the front desk staff was friendly. It was nice that there was a shuttle bus to the airport. Next time I visit Jinan, I want to use this hotel.
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Response from Property: Thank you for your recognition and support of the hotel, and we look forward to your return visit. Enjoy your stay.
Guest User
Superior Queen Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Environment: The environment is very good. It is in a compound and is very safe. There are two restaurants in the compound. You can also order takeaways. The hotel has robots that can deliver takeaways to your room. It is very convenient to eat.
Hygiene: The hygiene is very clean, the pillows are really comfortable, the hotel is also very quiet, and I have a good rest
Facilities: Complete facilities, the hotel also has a laundry room, which can also be used for drying
Service: The service is warm and thoughtful. It is very close to the airport. The hotel also has a free pick-up and drop-off service. I called the airport after one in the morning and the driver arrived in more than ten minutes. The breakfast was very rich and there were freshly cooked noodles and wonton stew, which were delicious. , and they were sent to the airport after breakfast. It was really nice. I have already bookmarked this hotel to stay next time I come to Jinan!
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Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Superior Queen Room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Facilities: The equipment and facilities are complete, there is enough hot water, the hotel's pillows are also very good, the mattress is not particularly soft, it is very comfortable to sleep on, the surrounding area is also very quiet, and I have a good rest!
Hygiene: The hygiene is also very clean. Four bottles of water are provided in the room, which is enough to drink.
Environment: The surrounding environment is also good. It is in a large courtyard. There are three restaurants in the courtyard. You can also order takeout, which is very convenient.
Service: The service is very friendly. The hotel also provides free airport pick-up and drop-off service. Even if you call me in the early morning, the car will arrive in more than ten minutes. It’s very fast. I went to the airport the next day and was sent to the airport again. It’s really great👍 , the hotel's breakfast has many varieties and is delicious. I will choose their restaurant next time I come to Jinan!
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Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because we are lucky to have you!
Baoshanbaoshan
Business Queen Room
Stayed in Jun 2024
Business travelers
220 review
4.0/5
Very Good
Posted on Jun 2, 2024
The room is relatively clean, the price is okay, the breakfast is rich, the location is convenient, and the service staff is friendly. I hope there will be more discounts next time I go there
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Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we strive. You can use the cup with confidence. We will sterilize it at high temperature. The photo distance is a little too close and it will be reflective. The hotel also has a laundry room that can also be dried. The hotel also provides free pick-up and drop-off services. We will continue to work hard and are always ready to welcome you back at any time.
Guest User
Superior Queen Room
Stayed in May 2024
Other
4 review
4.7/5
Amazing
Posted on May 16, 2024
The hotel service is very good, the staff are very enthusiastic, the breakfast is rich, and the hotel environment and facilities are also very complete. This is the most satisfactory budget hotel I have ever stayed in.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your praise of the hotel. Your satisfaction will be the driving force for our progress. We will continue to improve and strive to improve and strive to do better. Hanting Hotel Jinan Yaoqiang Airport Road looks forward to your visit again! I wish you a pleasant journey! ! !
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Business travelers
16 review
4.5/5
Great
Posted on Apr 19, 2024
Because it is worth the points of the coroutine, it is very cost-effective after deductions. New hotel, the layout is also very good. The wet and dry separation is done very well. The breakfast is also richer than earlier express hotels of the same level. There is also an airport pick-up (it is written at 23:00 online), but the hotel said it can be dispatched.
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Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 9, 2024
The service attitude is very good. I came back from Urumqi very late and had no way to go home. I could only stay in the hotel for one night. The front desk was very welcoming. When I left in the morning, the fat female manager with short hair was wearing high heels and came to help me carry my oversized snowboard bag. She was very enthusiastic and made me feel warm. The breakfast is also very delicious and rich, and the service staff are very friendly.
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Response from Property: Dear guests: Hello! Thank you for choosing Hanting Hotel Jinan Yaoqiang Airport Road. We are very glad that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard. Provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Guest User
Superior Queen Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
This time I had an early flight, so I chose to stay one night near the airport. After browsing Ctrip for a long time, I finally chose the newly opened Hanting Hotel, which has an airport shuttle. After checking in, it certainly lived up to my expectations. The lobby was tall and the girl at the front desk was smiling. Friendly, I was even more surprised when I entered the room. The details and hygiene are very good. I fell in love with their Koubeiao. The bedding is made of pure cotton. It is very comfortable to sleep in. The bathroom is dry and wet, and the shower gel smells fresh. Breakfast the next day. It's also very rich. The tofu curd is freshly ground and made by yourself. It tastes good. I chose the airport drop-off service based on my flight time. The driver was polite and courteous, and I was happy along the way. See you next time, highly recommended.
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Response from Property: Dear customer: Thank you for your love and support for our hotel. We will continue to work hard to satisfy every guest. Your praise is our biggest motivation. We will work harder to provide you with better quality. services. The entire staff of Hanting Hotel Airport Road is looking forward to your visit.
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
3 review
2.2/5
Posted on Jul 2, 2024
The mouthwash cup used for brushing teeth smelled strongly of cigarette smoke. I wonder if the one from the previous apartment was used as an ashtray, which made me sick.
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Response from Property: Dear guest, we are very sorry that we could not satisfy you. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies. The guest room ladies will use portable disinfection cabinets to disinfect the mouth cups and mouthwash cups in our rooms after normal cleaning. You can use them with confidence. We are a chain hotel. , you can rest assured about hygiene. If you check in late, the hotel will extend your stay to two o'clock for free. At two o'clock, we will urge you to leave normally, which may disturb your rest. I hope you can understand. At the same time, we will also strengthen health supervision. Don't worry, I guarantee you will be satisfied next time you come to stay!
Guangzhoucongyaoled,HiDgongchang
Superior Queen Room
Stayed in Jun 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The room was clean and tidy. The service is very good and the breakfast is rich in variety. There is also an airport pick-up and drop-off service. Very satisfied and recommended
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. The hotel There is also a laundry room, which can also be used for drying. We will continue to work hard and are always ready to welcome you back at any time
Guest User
Superior Queen Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The facilities are very new, and the breakfast is very rich. Just be careful not to go to the wrong store when taking a taxi, because there is an airport store nearby.
Original TextTranslated by Google
Response from Property: I am very happy to bring you a wonderful experience. Our encounter was wonderful, and I hope this wonderful experience will continue!
seunghyun
Superior Queen Room
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 13, 2024
It was nice, clean, and friendly. I would visit again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your recognition. All the needs of guests are the direction we strive for. We will definitely work harder to achieve a five-star level, and look forward to your next trip, so that we can create more perfect services for you.