Mercure Jundiaí Shopping

Mercure Jundiaí Shopping Reviews

Mercure Jundiaí Shopping

Av. 9 de Julho, 3401, Jundiai, Sao Paulo, 13208056, BrazilView Hotel Details
Mercure Jundiaí Shopping
Mercure Jundiaí ShoppingMercure Jundiaí ShoppingMercure Jundiaí Shopping
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Mercure Jundiaí Shopping Guest Reviews

4/5
Very Good
30 review
Verified reviews
Location4.1
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(30)
Positive reviews(13)
Negative reviews(5)
sem volta
Standard Apartment with Double Bed
Stayed in Mar 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 21, 2023
The room seem to be little smaller and AC was little weak initially. But rest of the things were great. Oh yes, I booked from trip.com. but the hotel system did not have my reservation. They took at least 15 mins to verify before I was getting the key.
Response from Property: We very much appreciate your comments regarding your stay at the Aparthotel Adagio Jundiai Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Franco General Manager
Guest User
Standard Apartment with Double Bed
Stayed in May 2023
Couples
1 review
4.2/5
Very Good
Posted on May 28, 2023
I've stayed at this hotel before, it's a good hotel, but the breakfast was better.
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Response from Property: Thank you for choosing us and sharing your review with us. The opinion of our Guests is important so that we can further align our service and make their future stays even more comfortable and welcoming. Please accept our most sincere apology for the inconvenience observed, and rest assured that we will act to resolve the issues you indicated to us as soon as possible. I hope you can return soon and allow us to demonstrate the changes we have made. Thank you again on behalf of our entire team for your generous contribution. Sincerely, Lilian Franco General manager
Guest User
Standard Apartment With Double Bed-Disability Access
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Great
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Response from Property: Thank you for your recent stay!
Erico Vaz
One Bed Apartment
Stayed in Sep 2021
Business travelers
1 review
4.7/5
Amazing
Posted on Dec 31, 2021
Good hotel, located near the Jundiaí mall. Maintains the Adagio standard
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Response from Property: We are very happy to have you choose our Hotel and for your kind review, and I'm sure the team will be even happier to know that we were able to make your stay even more welcoming and comfortable. We greatly value the voice of our Guests, as we are able to receive suggestions and comments that align us even more with their expectations. We hope you can return to Adágio Jundiaí soon! Sincerely, Lilian Franco General manager
Jiangyinduanshuiliu
Standard Apartment With Queen-Size Bed And Equipped Kitchen
Stayed in Aug 2024
Business travelers
21 review
3.7/5
Posted on Aug 24, 2024
前台小哥服務不行,酒店設施非常一般。房間也不大。早餐不如別的MERCURE好。總之很一般
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Guest User
Stayed in Dec 2021
Business travelers
1.0/5
Posted on Dec 28, 2021
Location good. Room size enough for a short stay. Room not good for work. Small table. The worst is that hotel will not make up your room everyday. Rooms will be cleaned after every three days of stay. When you ask why your room was not higienized nor cleaned reception personel days it is a new protocol of the hotel chain! And they say that I signed a paper agreeing in that! Inprobably signed but would be nice somebody from reception or reservations or hotel site make it clear. If I knew in advance would never stay on this hitel with such a stupid lack of service of higienization, specially in times of pandemy. No new towels nor cleaning at all! Yes! Belive me! Accor hotels always surpriseme for bad! Never Addagio again!
hugosP3757DT
Stayed in Feb 2024
Business travelers
2.0/5
Posted on Feb 3, 2024
Waiting time for checkinn is absurd, only one professional to assist, the queue was huge, more than 15 people waiting. and no satisfaction from the staff, I don't recommend it, and I think Accor needs to take urgent action. I do not recommend
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Andrea N
Stayed in Nov 2023
Family
4.0/5
Very Good
Posted on Nov 22, 2023
Pleasant experience... Special thanks to the maid Cibele, who always looked after, tidied, cleaned... leaving our room always clean and smelling as if we were at home. Congratulations!!!!!🛏️💤
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jlcrbsb
Stayed in Sep 2023
Solo travelers
2.0/5
Posted on Sep 19, 2023
The hotel shares space with the Ibis Budget, but faces the main avenue. I asked for a quiet room and they put me in front of the avenue. I'm never going back. But if you have no choice, ask for the rooms closer to the Ibis Budget rooms, away from the elevator and opposite the elevator. I would like to add a piece of work that makes a lot of noise in the hotel! Run away!
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Osmar A
Stayed in Sep 2023
Business travelers
5.0/5
Outstanding
Posted on Sep 6, 2023
The housekeeping staff are amazing, communicative and very attentive, especially Luciana who always left my room very well looked after and smelling good, the room is very cozy - I'm going to miss it
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Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 1, 2023
I want to thank and praise Miss Júlia, an employee at the Adágio hotel, for being a great employee... kind, attentive, dedicated! who served us very well... we were there on the 9th/10th of May for work. My husband and I. Kind regards, we will be back soon.🙏
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Response from Property: Thank you for your hosting and for recognizing our collaborator Julia for the service and care with which she took care of your stay. We are very happy to know that she was able to convey the best of our hospitality, and I hope that we will soon have her return to our Hotel! Best regards, Lilian Franco General Manager
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 10, 2023
The attendant Henrique, extremely polite, helpful, patient and very friendly! Barman Caíque, in addition to being wonderful making the best drink I've ever had in my life, is charismatic, attentive, good-humored and EXTREMELY helpful. I will return to the hotel due to the WONDERFUL service I received two two. I recommend.
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Response from Property: Ms. Gabriella, Thank you for your choice and for evaluating us so kindly. I thank you on behalf of Henrique and Caique, who I'm sure will be even more motivated by your words and appreciation. We place our heart in the small details that make up our Guests' experience with us, and knowing that we convey this welcome and leave a positive memory of their days at our Hotel is our greatest satisfaction. We hope to see you soon!! Best regards, Lilian Franco General Manager
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 6, 2023
I loved the place! I really loved the boys Henrique and Caique! They are extremely polite, sensational. The time I spent at the bar was very light and full of conversations and laughter. Alcoholic drinks, gourmet snacks, everything of extreme quality.
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Response from Property: Thank you very much for having your visit and I am especially grateful for the care given to our collaborators Henrique and Caique, which makes us even happier. Our employees have the spirit of service, and we know how remarkable this is and makes us feel even more at home, even far from home! We hope you can return soon, it will be an honor to welcome you again! Best regards, Lilian Franco General Manager
Guest User
Stayed in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 10, 2023
There should be live music more often, it's only on Thursday because not Thursday to Sunday, it makes guests happy, because I went it was raining I couldn't go out, it's entertainment, what people are looking for, singers of various types including jazz, pop, samba, MPB, all kinds,
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Response from Property: Thank you for being with us and for the valuable contribution you made to us, suggesting the more frequent edition of live music in our Bar U!mano. We were happy and will certainly consider it for our future plans. Nothing is more pleasant than sitting in a welcoming place, with good music, friendly service and delicious drinks and snacks!! We hope that you can return to our Hotel soon and, I hope, we have news to share!! Best regards, Lilian Franco General Manager
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Great location. Attentive staff and the kitchen in the apartment is a plus. I spent the week in the city for work and will definitely stay again whenever I need to return to the region.
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Response from Property: We thank you for your compliments and our entire team will always be at your disposal.