16 North Longting Road (Longting Bei Lu), Longting District, Kaifeng, Henan, 475000, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Pullman Kaifeng Jianye Guest Reviews
4.7/5
Outstanding
2356 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(2356)
Positive reviews(2316)
Reviews with photos/video(619)
Delicious breakfast(174)
Close to scenic area(143)
Offers pick-up/drop-offs(50)
Great swimming pool(47)
Perfect for kids(41)
Garden view(39)
Has play area for children(17)
Negative reviews(40)
Expat
Superior Room (2 beds)
Stayed in Oct 2024
Solo travelers
122 review
5.0/5
Outstanding
Posted on Oct 20, 2024
For some of the weekend, I took a train from Xi’an to Kaifeng. This weekend, a cold front came in. It didn’t matter because the Gulou night market had everything I needed to adjust. I found some hidden spots (like Bayu Morning Rikaye Alcohol, Lecker’s Leban German Restaurant, and Jieyou Grocery Little Bar) while exploring. The Millenium Park, Gulou Market, and Wansui Shan Wuxia City are very close. The hotel property is great for walking, and the room was really comfortable. Front desk was easy to communicate with despite the language barrier, and everything very efficient. There is a nice gym and pool, but I was out exploring. There is also a shuttle which can take you to a couple of spots nearby. This property is good for conventions or families, but I was fine as a solo traveler. Food good.
6/19
Anonymous User
Superior Double Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 28, 2024
Very good hotel and location is very convinience, i will come back again to this hotel
Response from Property: Dear valued guest, thank you for your recent stay at Pullman Kaifeng. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Welcome back to Pullman Kaifeng at any time and look forward to serving you again soon!
Lim
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 6, 2024
#1007
Excellent environment. Feels like home. Will return again.
Response from Property: Dear valued guest, thank you for your recent stay at Pullman Kaifeng. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Welcome back to Pullman Kaifeng at any time and look forward to serving you again soon!
ChanIvy
Superior Room (2 beds)
Stayed in Sep 2023
Couples
5 review
4.7/5
Amazing
Posted on Sep 13, 2023
I really enjoyed my short stay in this hotel - service people are all polite and helpful; food are good and plenty to choose from.
Response from Property: Dear GuestThanks for stay with us and your precious feedback! Hope you come back one day and stay with us again!Guest Experience Team
NinaKwong
Superior Double Room
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The room is large and comfortable, and I slept very well for two days. The breakfast is rich and tastes good. The hotel has beautiful scenery and complete facilities. The entire service team is very enthusiastic. The front desk is friendly and answers all questions. The concierge shuttle bus is timely and technically skilled. Aunt Feng Qingzhu from the housekeeping department is super cute, the service is serious, the details are handled very well, and she is also thoughtful for us, which makes the trip to Kaifeng even better!
Original TextTranslated by Google
vanija
Deluxe Room (2 beds)
Stayed in Oct 2024
Solo travelers
60 review
4.7/5
Amazing
Posted on Oct 27, 2024
The hotel is located in the core area of Qingming Shanghe Park, with beautiful environment and convenient electric cars. I would like to give special praise to the young man at the front desk, who was not only polite and enthusiastic, but also very attentive. Seeing that we were old, we upgraded to an executive room with separate shower and bathing pool. The room was comfortable and spacious, allowing us to relax and rest better. In addition, the concierge and room service was also in place, basically responding to every request, giving people a homely feeling. The only regret was the Chinese food service at Luhuaxuan. The waiter's service attitude was not only cold, but also seemed to be treated differently. No one cared since we sat down. We waited for a long time to get the menu. It took a long time to order the menu twice. During this time, he was very enthusiastic to the guests on the left and right tables. Our table seemed to exist like air, which made people very uncomfortable. Of course, the chef's skills are still worthy of recognition, and the quality of the service staff needs to be improved.
Original TextTranslated by Google
Guest User
Executive Queen Room
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 23, 2024
The location of the hotel is very good. It is very close to Qingming Riverside Park and Wansui Mountain Wuxia City. You can walk there without driving, which saves parking time. However, if you don't drive back, you can only walk back if there is no shuttle bus. It takes a long time. You can only call the front desk to call a taxi. The hotel environment and rooms are good. The breakfast variety is good and varied. It's average. The room is large and easy to have dead corners.
Original TextTranslated by Google
6/7
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Couples
20 review
3.2/5
Posted on Oct 21, 2024
The hotel environment and location are very good. It is in a wetland park and is very close to Qingming Riverside Park and several other attractions.
The only drawback is that the front desk lady upgraded the room type, but the bathroom does not have an enclosed shower room and bathtub, only a sunken pool (shower/bath dual-purpose), the steps are quite high, and it is not friendly to the elderly and children; the pool has no door, and the cold air outside the pool drives directly into the back when taking a bath, which makes the back cold and easily causes colds.
I feel that this design is very unfriendly to guests who do not take a bath!
When dining in the hotel's Chinese restaurant in the evening, one of the ingredients in the dish had the most basic food safety problem. The two waitresses immediately notified the kitchen to redo it and freed the dish.
The next day, the relevant person in charge of the hotel treated us to a free buffet lunch to make up for the bad experience brought to us, but I don’t know if it was a coincidence or something, and the most basic food safety problem appeared again!
At this point, I was speechless...
Original TextTranslated by Google
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 18, 2024
This stay at the Pullman Hotel was an unexpected surprise. It is a high-end hotel with a very good reputation in the local area. It was indeed so after checking in. The design is fashionable, the decoration is exquisite, the facilities are first-class, the breakfast is rich and tastes good, and there is no dead corner in the sanitation and cleanliness. The hotel staff is of high quality, polite, enthusiastic and thoughtful, especially the staff No. 2210 and 1022, who are responsive to every request, from checking in and storing luggage to travel arrangements, they are dedicated to helping us feel at home, so we booked another night. This stay experience is very good, thank you very much!
Original TextTranslated by Google
flyingangel
Garden-view Deluxe Twin Room
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 21, 2024
It should be considered a very good hotel in Kaifeng, with a large area, complete facilities, spacious public areas and rest areas, a good environment, a wide variety of gym equipment, and a table tennis room, but there is a time limit, 7-22 o'clock. It is located in the wetland park, with Qingming Shanghe Park, Zhonghua Hanyuan Stele Forest, Tianbo Yangfu, Longting Park in the south, and Wansuishan Wuxia City in the north, which is convenient for going to surrounding attractions. There is a shuttle bus to the hotel entrance when entering and leaving the hotel, and there are waiters to help open the car door when entering and leaving the hotel. The service is excellent. The actual usable area of the room feels that it is not as large as the area introduced. The facilities in the room are generally OK, but the decoration time may be relatively long. There are still some minor problems in some places, such as one light in the room grid and one not, and the bathroom shower head leaks and splashes water around, but there is no big impact with the glass partition blocking it. Overall, it is OK, and the price is also the most expensive hotel in Kaifeng. Every hotel cannot be flawless. Overall, it is not bad
Original TextTranslated by Google
6/18
Response from Property: [New Song Style Garden] Dear guest, thank you for sharing. I am very happy that you are satisfied with your stay. We have also fed back your pertinent suggestions to the relevant departments for rectification. We sincerely hope that you can come to Bianliang, Tokyo again and spend half a day in the garden with different seasons~ Sincerely, Guest Relations Department Pullman Kaifeng Jianye
Beiyiwangdelainuo
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
40 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Location: Unique and unique. Located between Wansui Mountain Wuxia City and Qingming Riverside Park. The East Gate leads directly to the South Gate of Wansui Mountain, a 5-minute walk; the South Gate faces the Duanmen of Qingming Riverside Park, a 10-minute walk. The hotel has a shuttle bus to take you from the lobby to the East/South Gate, available on call.
Room: Completely equipped, especially the multi-functional direct connection above the desk, which is very convenient for splitting the computer screen; and the special design of the bathtub. It saves space without losing ingenuity. If you are worried that the bathtub is not clean, you can call the front desk at any time to ask for cleaning. The room also has a small courtyard where you can watch the sunset.
Facilities: The teapot set and ice bucket design in the room are the most favorite and very delicate. The nightgown is close-fitting and comfortable.
Service: The concierge provides shuttle buses, pick-up and drop-off stations, and chartered cars (4 or 8 hours). This is a great help, after all, it is very difficult to get a taxi during the National Day holiday, and parking is also not easy. Unfortunately, because there were too many people on the holiday, the concierge could not lead us to visit various places in the hotel, so we only saw the tip of the iceberg of the hotel landscape.
Environment: The accommodation building and the front desk building are separated, and only connected by a small bridge on the first floor, which requires passing through two partition doors. The room 1127 we stayed in was close to the partition door. When we fell asleep at night, we could still hear the movement of the partition door opening and closing and the noisy voices in the corridor. The sound insulation of the room needs to be improved.
Original TextTranslated by Google
6/9
Response from Property: [New Song Style Garden] Dear guest, thank you for sharing. I am very happy that you are satisfied with your stay. I sincerely hope that you can come to Bianliang, Tokyo again and have half a day of leisure in the garden with different seasons~ Sincerely, Guest Relations Department Kaifeng Jianye Pullman Hotel
Erdong-
Superior Double Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 1, 2024
The service is very good~ The staff will greet you warmly when you meet them. The hotel is very large. When you see a shuttle bus from the parking lot to the lobby, it will stop for you to get on~ The location is also very good, between Qingming Riverside Park and Wansui Mountain~ The room with a deep soaking pool was upgraded, which is very refreshing after a day of sightseeing|
Original TextTranslated by Google
Huangjincheng88
Superior Double Room
Stayed in Sep 2024
Solo travelers
41 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Sunrise in Bianjing
The evening rain sprinkles on the river and sky,
Why not sing and walk slowly.
The flowers fall helplessly,
The nearby water and distant mountains are all sentimental.
The night is cool and the moon is shining on the thousands of mountains,
I heard that the cock crows and the sun rises.
Why bother with the wind and rain,
When the sky reaches the sky, all countries are bright.
(The eight sentences were written by Liu Yong, Su Shi, Yan Shu, Su Shunqin, Ouyang Xiu, Wang Anshi, Sima Guang, and Zhao Kuangyin in the Northern Song Dynasty. 😄😄)
(👉👉If you want to visit Kaifeng, you must stay at the Pullman Hotel: the majestic royal aura and the leisurely elegant residence.)
(Special 👍👍 like the front desk receptionist Liang Yu Lydia, perfect smile and excellent service! 👍👍 like manager Gao Xu Demon, understanding guests and excellent service!)
Original TextTranslated by Google
6/9
Peiying
Superior Room (2 beds)
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Sep 14, 2024
Environment: The park is very large, with a lot of green plants. The temperature dropped during the days we went there, so there were no mosquitoes and the air was fresh and cool.
Facilities: After all, it has been built for a long time, and some facilities are a bit old, such as the curtain switch is not particularly sensitive, etc., but generally speaking, the maintenance is OK, and there are all the necessary conversion plugs.
Service: The service of the concierge, front desk and guest room is very good, warm and thoughtful. The park has specially prepared a scooter for guests, which can take us to various doors of the hotel. It is very convenient to walk 1 km out of the park to Wansui Mountain and Qingming Shanghe Park.
The breakfast is very rich, but there is a little brother with glasses who is responsible for frying eggs. Maybe because I and another little sister talked to him before and after, he felt a little distracted. He took the tableware I took and served porridge to the little sister. The little sister wanted to remind him, and he cutely asked if he wanted a second bowl. As a result, the little sister and I were embarrassed on the spot. Later, the little sister gave me the useless bowl to resolve it. The key is that there were only two people in front of the little brother at that time. Everything is good.
Next time I come to Kaifeng, I will choose Pullman.
Original TextTranslated by Google
6/10
NanJDMM
Superior Room (2 beds)
Stayed in Sep 2024
Family
45 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The location of the hotel is very good. It takes about 10 minutes to walk from the South Gate to the Yingbin Gate of Qingming Shanghe Park, and less than 5 minutes to walk from the East Gate to the South Gate of Wansui Mountain. There is a shuttle bus inside, so it is really convenient for tourism. The hotel rooms are also very comfortable. This time I booked 3 rooms, of which there are 2 types of bathrooms, one is a deep soaking pool, and the other is a bathtub and shower separated, both are very good. It is very comfortable to sit on the balcony on a clear and cool autumn day. The breakfast is also very good. Because the overall room capacity is not large, even if the room is full, it is not crowded to eat breakfast at 9 o'clock in the morning. I also ate in the Chinese restaurant. The taste and price are very suitable. I will still choose Pullman next time I come to Kaifeng. It would be better if the TV can be upgraded and projected in the future.