No.1 East of Zhengkai Avenue, Longting District, Kaifeng, Henan, 475004, ChinaView Hotel Details
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New Century Hotel Kaifeng Guest Reviews
4.8/5
Excellent
2640 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2640)
Positive reviews(2609)
Reviews with photos/video(543)
Classy environment(580)
Friendly front desk staff(330)
Delicious breakfast(286)
Secluded lake view(73)
Perfect for kids(43)
Great swimming pool(36)
Delicious buffet(17)
Negative reviews(31)
Guest User
Lake-view Twin Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 20, 2024
I had a very nice 4 nights stay in the hotel. The position is not central in the city but it’s very well connected with bus transports and it’s easy to get to the center quickly. At the hoteI was always able to find some personnel that could speak English, which is very important to me, being a foreigner. The room, including the bathroom, was always clean, the furniture nice, the food good, I especially appreciated the breakfast with a lot of choice, both sweet and not. I didn’t take advantage of everything the hotel had to offer because of lack of time since I came to attend a conference, but I’m over all very satisfied with my stay.
Response from Property: Dear guests: Thank you for staying at New Century Grand Hotel Kaifeng, we feel very pleased that you have a pleasant stay experience,New Century Grand Hotel Group regard "provide guests with oriental culture and international standards perfect fusion of services" as the business purposes, and we chase that every guest regardless of which hotel stay, can experience the ever-changing New Century Grand quality, enjoy the intimate New Century Grand care. Our hotel together New Century lake villa,Jin Mingchi ruins park, New Century commercial plaza .It is our pleasure that we can bring you happiness and happy mood. New Century Grand Hotel, where you can enjoy what you want!We sincerely look forward to see you again.
Guest User
Lake-view Twin Room
Stayed in Feb 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 15, 2024
I booked during peak season, slightly more expensive than usual price. Good overall experiences, friendly staff and Bai Zhi Jie(白智杰)from concierge noticed that we came with kid, and surprised us with a toy which really made a good impression for us.
Response from Property: Dear guest:Thank you for your stay at Grand New Century Hotel Kaifeng. We are very glad that you have a pleasant stay experience. To allow you to have a comfortable living environment, a good journey memories, a warm stay experience is our goal has been working hard, to get your affirmation is the best reward and encouragement for us. New Century Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Lake-view Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
nice.
Nichangmanying
Superior 2-bed Room
Stayed in May 2024
Couples
34 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel is great, one of the best hotels in Kaifeng. I originally booked a room for only one day, but was very satisfied and stayed another day. The room is large with a balcony and a great view. The breakfast is rich, the room service is very warm, and desserts are delivered to the room every night. Even big five-star hotels don't have such good service. I want to give the New Century Grand Hotel a full score and a five-star rating.
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6/8
Response from Property: 【Large courtyard--garden style】Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. Your affirmation is the best reward and encouragement for us. It is our goal to provide you with a comfortable stay, a wonderful journey memory, and a warm stay experience. Our hotel is located on the main road of Zhengkai Avenue, and is in harmony with the Kaiyuan Villa District and the characteristic Baojin Building. The hotel is adjacent to Kaiyuan Commercial Plaza, which integrates shopping, dining, shopping malls, and entertainment. It only takes 5 minutes to walk from the hotel to Kaiyuan Plaza, which can meet the daily shopping needs of guests. Considering that the tastes of guests are different, the hotel breakfast provides Chinese and Western hot dishes, cold dishes, salads, desserts, staple foods, various stomach-nourishing porridges, milk cereals, open-stage on-site food and local specialties for guests to choose from. The hotel will also update and adjust the dishes regularly. Thank you again for your affirmation of our service. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in May 2024
Family
117 review
5.0/5
Outstanding
Posted on May 6, 2024
Every time I go to Kaifeng, whether it is a business trip or a family trip, I will choose Kaiyuan Mingdu. From the front hall, concierge, to the guest room, every service staff's warm smile and inquiry make people feel at home. The room may have been upgraded a little. The house feels a little new. I don't know if it is an illusion, but the feeling of staying is still very good. However, it is a pity that the water in the lake view of the hotel was drained after staying for three days, but the rich breakfast made up for this regret. A small detail is very good. Our baby is only one year old and can't sit on the sofa in the restaurant. The Western service staff will take the initiative to ask if a baby chair is needed. This is really a detail. Five-star praise, and then give the hotel some suggestions. Can the hotel's sheets be de-miteed or like Marriott hotels, they will give a spray to de-mite, because our baby's face is bitten by lice on the bedding. Three big bags, finally, give the hotel a five-star praise, and finally gave us a bottle of home-brewed red wine from the hotel. After tasting it, the taste is still very good. Overall five-star praise!
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Response from Property: [Large courtyard--garden style] Dear guests: Hello, thank you for staying at Kaifeng New Century Grand Hotel. Your affirmation is the best reward and encouragement for us. It is our goal to provide you with a comfortable stay, a wonderful journey memory, and a warm stay experience. The hotel is located in the Jinming Lake Ruins Park. The government is currently renovating Jinming Lake, and it will soon become a popular check-in attraction. In recent years, the hotel has continued to carry out partial decoration and improvement. The carpets in some rooms have been replaced, and the wallpapers, ceilings, pipes, televisions and other facilities and equipment in the hotel have been maintained and updated, striving to provide guests with a comfortable and satisfactory stay and experience space. We are very sorry for the bites on the baby. Your opinions are the basis for improving the quality of hotel services. We will definitely work hard to improve the shortcomings, and hope to bring you a more perfect stay experience in the future! Kaiyuan Hotel, enjoy what you want, we sincerely look forward to seeing you again!
Guest User
Standard Suite
Stayed in May 2024
Family
23 review
5.0/5
Outstanding
Posted on May 3, 2024
Although the hotel is a bit old, the hardware and software facilities and services are very good. It has a very large space and is great for business and family travel. Thank you to the staff for taking care of my parents. See you next time
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Response from Property: [Independent balcony in guest room] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. We are very glad that you have a pleasant stay. New Century Hotel Group takes "providing guests with services that perfectly integrate oriental culture and international standards" as its business purpose, and strives to make every guest experience the consistent quality of New Century and enjoy the warm and considerate care of New Century no matter which hotel they stay in. We are honored to be recognized by you. Thank you again for your support and love! New Century Hotel, enjoy what you want! We sincerely look forward to seeing you again!
Anonymous User
Lake-view Twin Room
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is very large, quiet, clean and comfortable. The customer service sent fruit and yogurt to the child, and a small doll when leaving the hotel. I will stay here again when I come to Kaifeng in the future
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Response from Property: [Near Kaifeng North Station Songcheng Road Station] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. We are very glad that you have a pleasant stay. Kaiyuan Hotel Group takes "providing guests with services that perfectly integrate oriental culture and international standards" as its business purpose, and strives to ensure that every guest, no matter which hotel they stay in, can experience the consistent Kaiyuan quality and enjoy the warm and thoughtful Kaiyuan care. We are honored to be recognized by you. Thank you again for your support and love! Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Lake-view Queen Room
Stayed in Apr 2024
Couples
92 review
5.0/5
Outstanding
Posted on Apr 15, 2024
I chose to stay at New Century Grand Hotel for 3 nights when I came to Kaifeng for tourism. It was very comfortable and satisfying. The beautiful waitress at the front desk was very friendly and upgraded me to a deluxe king-size bed room on a high floor for free. The room is large, spacious and bright. It has a balcony with tables and chairs, and it is very pleasant to sit and enjoy the view. The bathroom has a bathtub, and the wet and dry areas are separated. The bedding and bed linen are clean and comfortable. The cleaning work is done well. A fruit plate is delivered every day, and a good night dessert is also delivered on the third night: Tremella, red dates, and snow pear soup, which is very considerate and warm. Thumbs up! The breakfast is rich and distinctive. You can eat a lot of Kaifeng traditional food: spicy soup, chicken blood soup, steamed buns, fried jelly, mutton soup, etc. The male and female waiters are very diligent, enthusiastic, and thoughtful. The Chinese restaurant in the hotel has a good environment, good dishes, good service, and affordable prices. The hotel is in a superior location and convenient for travel. It is not far from the Qingming Shanghe Park, Kaifeng Mansion, Bao Gong Temple and other attractions. When checking out, I was given a souvenir bottle of red wine, which was a surprise! Thank you! New Century Grand Hotel is the first choice when you come to Kaifeng!
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6/12
Response from Property: [Super Large Courtyard--Jinmingchi Ruins Park] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. Your affirmation is the best reward and encouragement for us. Our hotel is located on Zhengkai Avenue, known as the "Zheng-Kai link", with convenient transportation. It takes only half an hour to drive to the provincial capital Zhengzhou, 50 minutes to Zhengzhou Xinzheng Airport, and only about 10 minutes to Kaifeng High-speed Railway Station (Kaifeng North Station). It is within 15 minutes' drive from all tourist attractions in Kaifeng, and only 5 minutes' drive from Kaifeng New Museum. The hotel is located in Jinmingchi Ruins Park, and it is in harmony with Kaiyuan Villa District and Characteristic Baojin Building. The hotel is adjacent to Kaiyuan Commercial Plaza, which integrates shopping, dining, shopping malls and entertainment. It takes only 5 minutes to walk from the hotel to Kaiyuan Plaza, which can meet the daily shopping needs of guests. Considering the different tastes of guests, the hotel provides more than 100 kinds of Chinese and Western hot dishes, cold dishes, salads, desserts, staple foods, various stomach-nourishing porridges, milk cereals, open-style on-site food and local specialties for guests to choose from for breakfast. The hotel will also update and adjust the dishes regularly. Thank you again for your recognition of the hotel. Kaiyuan Hotel, enjoy what you want, we sincerely look forward to your visit again!
Meimiaomeibaba
Superior 2-bed Room
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 3, 2024
Satisfied, five-star praise, you won't go wrong choosing Kaiyuan. If you want to stay comfortably in Kaifeng, come here, hehe
Garden-style hotel, comfortable bedding, rich breakfast, but too many people🤪
The service staff is very professional, and they also gave children plush toys when checking out.
My clothes were left at the hotel, so I called and went back to pick them up and packed them separately, thank you
Original TextTranslated by Google
Response from Property: [Super large courtyard, independent balcony in guest room] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. We are very glad that you have a pleasant stay. Kaiyuan Hotel Group takes "providing guests with services that perfectly integrate oriental culture and international standards" as its business purpose, and strives to make every guest experience the consistent Kaiyuan quality and enjoy the warm and considerate Kaiyuan care no matter which hotel they stay in. We are honored to be recognized by you. Thank you again for your support and love! Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Lake-view Twin Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is large and clean, with free fruit for check-in. The soundproofing is very good and quiet at night! The hotel front desk service is very enthusiastic, and the free rice wine and red wine souvenirs are very pleasant. I highly recommend it!
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Response from Property: [Kaifeng Special Breakfast - Mutton Soup] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. Your affirmation is the best reward and encouragement for us. It is our goal to provide you with a comfortable stay, a wonderful journey memory, and a warm stay experience. Our hotel is located on the main road of Zhengkai Avenue, and is in harmony with the Kaiyuan Villa District and the characteristic Baojin Building. The hotel is adjacent to Kaiyuan Commercial Plaza, which integrates shopping, dining, shopping malls, and entertainment. It only takes 5 minutes to walk from the hotel to Kaiyuan Plaza, which can meet the daily shopping needs of guests. Thank you again for your affirmation of our service. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guoguoguole
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
126 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel is quite big. Not too old. It feels good. The front desk service attitude is very good. The room has a balcony where you can sit and get some fresh air. The bathroom is quite spacious. Purified water and a large bottle of Nongfu Spring are provided. There is a Kaiyuan Plaza next to the hotel. There are food, drinks and entertainment. There are also Luckin Coffee and Haidilao. There is a big barbecue restaurant opposite the hotel. Business is good. There are many restaurants with all kinds of food on the street behind. See picture
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6/7
Response from Property: [Near Songcheng Road Station - about 10 minutes by taxi] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. I am very glad that you have a pleasant stay. Our hotel is located on Zhengkai Avenue, known as the "Zheng-Kai link", with convenient transportation. It takes only half an hour to drive to the provincial capital Zhengzhou, 50 minutes to Zhengzhou Xinzheng Airport, and only about 10 minutes to Kaifeng High-speed Railway Station (Kaifeng North Station). It is within 15 minutes' drive from all tourist attractions in Kaifeng, and only 5 minutes' drive from Kaifeng New Museum. The hotel is located in Jinmingchi Ruins Park, and is in harmony with Kaiyuan Villa District and Characteristic Baojin Building. The hotel is adjacent to Kaiyuan Commercial Plaza, which integrates shopping, dining, shopping malls, and entertainment. It only takes 5 minutes to walk from the hotel to Kaiyuan Plaza, which can meet the daily shopping needs of guests. Thank you again for your recognition of our hotel. Kaiyuan Hotel, enjoy what you want, we sincerely look forward to your visit again!
Hutoubangzhu
Superior 2-bed Room
Stayed in Apr 2024
Family
60 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Kaiyuan Hotel is good among the five-star hotels in China. We have stayed in Kaiyuan Hotel in several places, which are quite good. The one in Kaifengfu is also very good. It is next to Jinming Lake, but unfortunately it is under construction and has no water. There is a bus stop at the door, which is convenient for going to the ancient city. The facilities are good and the service is warm. They also provide midnight snacks. It is worth recommending.
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6/9
Response from Property: [Near Songcheng Road Station - about 10 minutes by taxi] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. I am very glad that you have a pleasant stay. Our hotel is located on Zhengkai Avenue, known as the "Zheng-Kai link", with convenient transportation. It takes only half an hour to drive to the provincial capital Zhengzhou, 50 minutes to Zhengzhou Xinzheng Airport, and only about 10 minutes to Kaifeng High-speed Railway Station (Kaifeng North Station). It is within 15 minutes' drive from all tourist attractions in Kaifeng, and only 5 minutes' drive from Kaifeng New Museum. The hotel is located in Jinmingchi Ruins Park, and is in harmony with Kaiyuan Villa District and Characteristic Baojin Building. The hotel is adjacent to Kaiyuan Commercial Plaza, which integrates shopping, dining, shopping malls and entertainment. It only takes 5 minutes to walk from the hotel to Kaiyuan Plaza, which can meet the daily shopping needs of guests. Thank you again for your support and love. Kaiyuan Hotel, enjoy what you want, we sincerely look forward to your visit again!
Candangaolou
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
25 review
4.5/5
Great
Posted on Apr 14, 2024
New Century Grand Hotel has a good location, beautiful environment, and magnificent architecture. It should have been a landmark of Kaifeng. Although it looks good from the outside, the interior decoration is a bit old. Although it has been renovated... it has lost its sense of the times... The breakfast is also unsatisfactory... Of course, it is still above the standard overall... In addition, the baked carp noodles in Kaifeng are not as good as expected...
Original TextTranslated by Google
Response from Property: [Near Songcheng Road Station - about 10 minutes by taxi] Dear guests: Hello! Thank you for staying at Kaifeng New Century Grand Hotel and giving comments and feedback. Our hotel is located in Jinmingchi Ruins Park, and is in harmony with Kaiyuan Villa District and the characteristic Baojin Building. The hotel is adjacent to Kaiyuan Commercial Plaza, which integrates shopping, catering, shopping malls and entertainment. It takes only 5 minutes to walk from the hotel to Kaiyuan Plaza, which can meet the daily shopping needs of guests. The hotel has been open for many years, and its design style is indeed different from the modern light luxury and new Chinese style that have been popular in recent years. However, the hotel attaches great importance to the maintenance of facilities and equipment in its operations. At the same time, it has been constantly updating and renovating in recent years, and trying its best to provide guests with a comfortable and satisfactory stay and experience space. Taking into account the different tastes of guests, the hotel provides Chinese and Western hot dishes, cold dishes, salads, desserts, staple foods, various stomach-nourishing porridges, milk cereals, open-end on-site food and more than 100 local specialties for guests to choose from. If you have any comments or suggestions during your stay, please make them in time so that we can provide you with more intimate and satisfactory services! Kaiyuan Hotel, enjoy what you want, we sincerely look forward to your visit again!
Anonymous User
Lake-view Queen Room
Stayed in Apr 2024
Couples
32 review
5.0/5
Outstanding
Posted on May 3, 2024
The location is quite convenient. There are many delicious restaurants and shopping malls nearby. I also caught up with the intangible cultural heritage market. In the morning, I found that I could order the nearby Fang Zhongshan Hu La Tang, so I didn't eat the hotel breakfast. There is no water in the artificial lake next to it, which affects the view a bit.
Original TextTranslated by Google
Response from Property: [Kaifeng Special Breakfast] Dear guest: Hello, thank you for staying at Kaifeng New Century Grand Hotel. We are very glad that you have a pleasant stay. It is our goal to provide you with a comfortable stay, a wonderful journey memory and a warm stay experience. Your affirmation is the best reward and encouragement for us. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Lake-view Twin Room
Stayed in Apr 2024
Booked for others
9 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Booked a room for my parents, and the feedback was unexpectedly good. The hotel staff was enthusiastic and responsible, especially the front desk staff who were unknowingly service staff. The environment is comparable to the royal garden, the room is clean and tidy, and the breakfast is all local specialties. It can be seen that the hotel is very attentive.
Original TextTranslated by Google
Response from Property: [Large courtyard--Jinmingchi Ruins Park] Dear guests: Hello, thank you for staying at Kaifeng Kaiyuan Mingdu Hotel. I am very glad that you have a pleasant stay. Kaiyuan Hotel has always been adhering to the Kaiyuan care of "always caring, efficient and convenient, meticulous, and pleasantly surprised" to provide satisfactory services to every guest. Our hotel is located in Jinmingchi Ruins Park, and it is in harmony with Kaiyuan Villa District and the characteristic Baojin Building. The hotel is adjacent to Kaiyuan Commercial Plaza, which integrates shopping, catering, shopping malls, and entertainment. It only takes 5 minutes to walk from the hotel to Kaiyuan Plaza, which can meet the daily shopping needs of guests. Considering that the tastes of guests are different, the hotel provides Chinese and Western hot dishes, cold dishes, salads, desserts, staple foods, various stomach-nourishing porridges, milk cereals, open-end on-site food and local specialties for guests to choose from. The hotel will also update and adjust the dishes regularly. We will also convey your praise to me in a timely manner. Thank you again for your affirmation of our service. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!