Public (not only for guests) is available Off-site parking. Reservation needed.
Public Parking
Additional charge
Transportation
Station Pick-Up Service
Free
Front Desk Services
Luggage Storage
Free
Electronic Identification Registration
Food & Drink
Bar
Activities
KTV
Chess/Cards Room
Public Areas
Elevator
Central Ventilation System
Shared Kitchen
Garden
Cleaning Services
Laundry Detergent
Guest Laundry
Business Services
Meeting Room
Free
Safety & Security
CCTV In Public Areas
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Guests Accepted
This property only accepts guests with a valid travel permit, residence permit, or ID card issued in the Chinese mainland
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 300.00 (approx. CAD 59.35) is charged.
Deposit Payment Methodscash, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Quiet Hours
Guests are required to keep quiet between 00:00–08:00
Parties
Parties and activities allowed
Paying at the Hotel
Cash
Frequently Asked Questions
Does Hidden Cloud have breakfast?
Sorry, Hidden Cloud doesn't provide breakfast.
What times are Hidden Cloud check-in and check-out?
Hidden Cloud check-in time is 14:00 and the check-out time is 12:00.
What are amenities in Hidden Cloud?
Hidden Cloud amenities including .
What is Hidden Cloud cancellation policy?
The cancellation policy for Hidden Cloud varies depending on the type of room and booking conditions.
How much does it cost to stay at Hidden Cloud?
Prices at Hidden Cloud change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.
What are Hidden Cloud nearby landmarks?
Hidden Cloud locates at the center of Kaili. The nearby landmarks include Chinese Folk Customs Happy Valley, and it is 2.8 km from your search (straight-line distance).