Hampton by Hilton Kalisz

Pretender Room was very average. Main minus was there rooms had no fridge. Can’t cool down the drinks. View from the window terrible.

Almost perfect hotel. Fantastic location in old factory building in center of Kalisz. Rooms are big enough and very comfortable. Breakfast is even more then you can expect in Hampton. There is small bar but closing at 10pm that is not good. Few nice restaurants just in front of the hotel

My main concern regards the staff. In my opinion they required more professional training. It’s not the first I’m staying in HbyH in Kalisz and it’s the same time of the year, public holiday. The hotel is not so busy so the staff should be more attentive. I was waiting during the check in for them to finish private conversations between themselves….not the first time. While ordering from the bar I was given water in the bottle but not glass to drink it from. When the girl was ask for a glass she put it not in front of me but where was convenient for her then went off to play or check her mobile phone. Sorry, but I found it offensive and unprofessional. Breakfast overall is not bad but is lacking some sweet baked goods, rucola was all dried out (disgusting) and I was early for breakfast so obviously it was served like that. There is not a lot of options in Kalisz to stay so maybe that’s the problem to “not care” about being more professional