HOTEL MYSTAYS Kanazawa Castle

HOTEL MYSTAYS Kanazawa Castle Reviews

HOTEL MYSTAYS Kanazawa Castle

10-17 Konohanamachi, Kanazawa City, Ishikawa Prefecture, 920-0852, JapanView Hotel Details
HOTEL MYSTAYS Kanazawa Castle
HOTEL MYSTAYS Kanazawa CastleHOTEL MYSTAYS Kanazawa CastleHOTEL MYSTAYS Kanazawa Castle
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HOTEL MYSTAYS Kanazawa Castle Guest Reviews

4.3/5
Very Good
149 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(149)
Positive reviews(145)
Reviews with photos/video(44)
Convenient location(44)
Great location(27)
Great value for money(25)
Delicious breakfast(17)
Easy to get around(11)
Would stay again(7)
Average sound insulation(7)
Friendly front desk staff(7)
Negative reviews(4)
phua.sc
Standard Double Room
Stayed in May 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Jun 5, 2024
Hotel was a short 10 minutes walk from the huge station. Check-in and -out was simple, amenities are available for pick up at the ground floor if necessary. Staff was ready to assist with my queries, helping me check online when I received an earthquake alert.
Response from Property: Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us.Words from our guests like yours are such an encouragement to us. We hope that you will choose HOTEL MYSTAYS Kanazawa Castle when you come to visit the area again.　We sincerely hope to welcome you again at our hotel.　HOTEL MYSTAYS Kanazawa-Castle Reception
huynh nghi dinh
Standard Double Room
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 19, 2024
the room is actually bigger than i expected, very near to the station! good.
Response from Property: Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us.We are glad that you enjoyed your stay in our room.We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS　Kanazawa-Castle　Reception,
M. So
Deluxe Triple Room
Stayed in Mar 2024
Family
14 review
4.7/5
Amazing
Posted on Mar 10, 2024
One of the few hotels which can fit 3 adults in a room! Located within 10 minutes from the JR Kanazawa Station and not too far from the fish markets. The hotel has friendly staff and is very clean. There is also a public bath available for guest to use in the North Tower. Will recommend if you are travelling with family.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle．And we appreciate you taking your time writing to us.Words from our guests like yours are such an encouragement to us. We hope that you will choose HOTEL MYSTAYS Kanazawa Castle when you come to visit the area again.Best Regards, HOTEL MYSTAYS Kanazazwa-Castle Reception,
nur atiqah
Standard Double Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 23, 2024
i am so happy with this stay. everythinggggg is good. near from kanzawa station. it takes 400m walking. the staff so friendly and helpful. pleaseeee stay here guys.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Kanazawa Castle. Also, thank you again for sending us your wonderful photos. We are very relieved to hear that you enjoyed your stay at our hotel. As you mentioned, our hotel is located about 5 minutes walk from Kanazawa Station. We believe that our hotel is in the perfect location to use as a base for sightseeing, so we hope that you will use our hotel again when you come back for sightseeing. We are very humbled to receive such compliments about our staff. We will not be complacent with the words of our customers, and all of our staff will continue to strive to create an even better hotel. All of our staff are looking forward to seeing you again.Hotel MyStays Kanazawa Castle Front
Hermawan Lim
Deluxe Triple Room
Stayed in Dec 2023
Family
15 review
5.0/5
Outstanding
Posted on Dec 9, 2023
One of the best hotel with budget price at kanazawa. The facilities also complete.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle．And we appreciate you taking your time writing to us.We are glad to hear that you have enjoyed a comfortable stay at our hotel.Every staff member at our hotel hopes that you will choose to stay with us again in the future.
Sam MT
Deluxe Triple Room
Stayed in May 2024
Couples
44 review
4.5/5
Great
Posted on May 30, 2024
Within walking distance to Kanazawa Station. Hotel has a decent public bath and the hotel room is quite large by Japanese standards and also very clean. Staff are efficient too. Did not try the breakfast. Would recommend this hotel for a short stay.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle．And we appreciate you taking your time writing to us.We are glad to hear that you have enjoyed a comfortable stay at our hotel.We sincerely hope to welcome you again at our hotel.
Guest User
Deluxe Triple Room
Stayed in Aug 2024
Travel with friends
6 review
3.0/5
Posted on Aug 20, 2024
The room is not very clean. The air-conditioning in the room is loud.
Response from Property: Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us.We apologize for any inconvenience caused regarding the cleaning of your room.We are sorry for inconvenience about room cleaning.And we would like to once again apologize for the noise surrounding your room. We will strengthen guest room patrols and strive to prevent recurrence.We will continue to work hard to create a hotel where our guests can spend their time even more comfortably, so as not to waste your valuable points and opinions.We will be so glad to have you again as our guest in the future. HOTEL MYSTAYS Kanazawa-Castle Reception,
Guest User
Deluxe Triple Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 27, 2024
Excellent location at 5min walk from dKanazawa station. Menya Taiga ramen shop is directly across the street and a few eating places are located along the way. The room is clean and refreshed everyday and the bath house is located in the North block at level 2. It would be excellent if the breakfast hours ends at 10 instead of 9.30AM. And three pax room is a little tight for three adult with three luggage. For those who enjoys walking, omicho market, Kanazawa castle, kenrokuen garden, Higashi Chaya district are all easy to walk to from the hotel.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle．And we appreciate you taking your time writing to us.Our hotel is located a 5 minute-walk from Kanazawa station. And it is suitable for the base of sightseeing and the business.However,We apologize for letting you feel cramped because the rooms are small.Your comment will be taken into consideration for us to improve our service.We will be so glad to have you again as our guest in the future. Hotel MYSTAYS Kanazawa Castle ,Reception
Mr. P
Hollywood Twin Room Nonsmoking
Stayed in Oct 2023
Travel with friends
18 review
5.0/5
Outstanding
Posted on Oct 15, 2023
The Room is very clean, has complete amenities and very spacious compared to other hotels we hav stayed. It’s a 5-10 minute walk from JR kanazawa station, and it is supper affordable rate for a last minute booking since we were 20 min. Late for the last shinkansen train going to tokyo. It provides all basic kits and has a public bath house which i enjoyed dipping in a hot pool.
6/8
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.We’re glad that you liked the ramen shop near the hotel.We hope to see you again very soon.Sincerely,HOTEL MYSTAYS Kanazawa-Castle Reception,
Chien LiangJung
Standard Semi Double Room
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 2, 2024
A novel design that feels superior, offering excellent value for money, and includes a large public bath for soaking.
Response from Property: Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope that you will choose HOTEL MYSTAYS Kanazawa Castle when you come to visit the area again.HOTEL MYSTAYS Kanazawa-Castle Reception,
BrownMarc
Standard Twin Room
Stayed in Mar 2024
Solo travelers
2 review
3.0/5
Posted on Mar 10, 2024
The hotel itself wasn’t too bad, although the bathroom was ridiculously small. The staff were polite. My biggest complaints are that they would not allow me to check in early and did not have a parking space for me. Maybe not a big deal but it spoiled the stay for me.
Response from Property: Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us.We deeply apologize for the inconvenience caused due to the parking lot.We have parking for 11 cars and reservation is required by phone. We will be so glad to have you again as our guest in the future. HOTEL MYSTAYS Kanzawa-Castle Reception,
Guest User
Annex Standard Twin Room-Non-Smoking
Stayed in Jun 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Close to JR station, the stair to the bathroom is a bit high
Response from Property: Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time to write to us.We apologize for the inconvenience caused when using the　bathroom.Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests.When you travel to Ishikawa area in the future, we sincerely hope that you will consider our hotel for your stay.HOTEL MYSTAYS Kanazawa-Castle Reception
Foo Sun
Deluxe Triple Room
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Room size is good for triple especially in Japan. There is a public bath in the north building unfortunately we didn't use it due to time constraint. Staff are friendly and polite. Hotel is only about 5 minutes walk from Kanazawa station and 15 minutes walk to Omicho market. Ramen Taiga is right across the hotel which offers excellent miso based ramen.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Guest User
Standard Twin Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 17, 2023
The hotel was really clean, in a great location and had all the amenities you would need. I would stay again
Response from Property: Thank you for the great review of our hotel.We are glad that you enjoyed your stay.When your travel plan brings you to our area in the future, we hope you will consider HOTEL MYSTAYS Kanazawa Castle for your stay.Best Regards,HOTEL MYSTAYS Kanazawa-Castle Reception,
Cathlyn
Annex Standard Twin Room-Non-Smoking
Stayed in Oct 2023
Couples
3 review
4.0/5
Very Good
Posted on Oct 25, 2023
Hotel was near the station which made it easy to travel around the city. The room was also clean and had good amenities such as a coin laundry washing machine.
Response from Property: Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us.We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.HOTEL MYSTAYS Kanazawa-Castle Reception,