Amaya Hills Kandy

It's hard to describe! I chose this hotel because it was said to be a 5-star hotel with the best view. Later, I saw on the Internet that it was a 4-star hotel. The actual experience was at most 4 stars. Next, I will elaborate on it: 1. The hotel reservation management is chaotic. When booking, I indicated that I needed 2 beds instead of a large bed. I arrived at night and was very tired after a long journey. When I opened the room, it was still a large bed. I communicated with the front desk and hoped to change the room. I was told that Douban was fully booked and could not be changed, so I had to send someone to dismantle the bed. After waiting for 20 minutes, no one came. I went to the front desk to argue. The front desk staff was sent to accompany us to the room again (a meaningless move. They neither changed the room nor helped us dismantle the bed. So they accompanied us back and forth to count the steps?) 2. The male waiter who was sweating all over came late. When he was dismantling the mattress, he stepped on the bed sheet with one foot. The picture is proof. I was too tired to argue. I also left a message to Ctrip customer service. The room is also very small and the facilities are old, so it is really not a 5-star hotel. 3. There are cockroaches outside the restaurant from time to time. The buffet looks rich but tastes bad. It is not as good as the previous stop, Bangladesh. I came back and stayed at the Courtyard by Marriott in Colombo and realized that the kitchen of this hotel is not good. The advantage is that the hotel environment is really beautiful, the mountain view is unbeatable, and monkeys pass by the balcony from time to time. Conclusion I hope the hotel will strengthen its management and Ctrip will strengthen the assessment and star rating of suppliers.

非常棒棒噠

The location is very convenient, the room is quite large, very suitable for family travel and vacation, it is worth recommending!

The sleeping room is terrible and the bathroom is a bit dirty. There is no amenities at all.

The Amaya Hills Hotel in Sri Lanka is located in Kandy, the second largest city in Sri Lanka. On the top of the mountain, I saw very beautiful sunrise and sea of ​​clouds this morning. The environment is beautiful and the lobby is magnificent.