Guest User
March 12, 2024
In two shades…. Home couldn't be colder. Following a wedding in progress when we arrived, we were forced to join a dining room with closed curtains and no lights... we were forced to deplore a dirty place with non-existent service. The room received dirty and dilapidated. (for a family suite, our child was given a small rusty bed with a 3 cm thick mattress. Dirty bathroom, torn paint, etc.) After expressing our great astonishment and disappointment, because we had not Didn't see this type of service when booking, the staff understood us and gave us a completely different room. Large, clean, comfortable bedding, nice quality materials in short… as if it wasn’t the same hotel! Please note, however, that the catering is not the strong point...cold food.
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