100 meters southeast of the National Grid of Xinyicun, Kangding, Sichuan, ChinaView Hotel Details
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Holiday Inn Kangding Yuntian Guest Reviews
4.6/5
Very Good
963 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
The rooms are rather new and spacious. Had a great stay.
Response from Property: Thank you for your five-star review. Your review is a recognition of all our staff. Have a pleasant journey and welcome back to the Cloud Sky Holiday Hotel
I stayed in this town four years ago, and my hotel was an absolute dump. Dark, cold, drafty, and unfriendly. There were very few hotels in town at that time . Wow! have things changed for years. There are now quite a few more hotels and the Holiday Inn not only met, but exceeded my expectations. Absolutely clean, great amenities, heated floor in the bedroom !!! large space in the bedroom. Everything was just great. Underground parking with elevator to the lobby. The staff does not speak much English but they’re absolutely expert using their phone as a translator and we had zero problems communicating. Very friendly staff - - couldn’t ask for more. I would definitely return here.
Facilities in the room are great-
Lady at front desk not very smilingly
But overall it is a good place to stay
Response from Property: In the vast sea of people, meeting is a kind of fate. Thank you for your support and love for Yuntian Holiday Hotel. We will strive to improve the service of the hotel and look forward to meeting you again with great enthusiasm!
Anonymous User
Above The Clouds Scenic Double Bed Room (High-Concentration Oxygen + Heated Floor + Humidifier + Smart Home)
Stayed in Sep 2024
Other
1 review
1.0/5
Posted on Oct 1, 2024
Hygiene: very poor
Facilities: There is visible dust in the room, and the window is broken and cannot be closed. There is an electric high and low voltage frequency converter very close to the outside. I was very sleepy the whole day after I checked in.
Service: The service attitude is very poor
Environment: The hotel is very small and ugly outside. It's all fake.
Avoid the pit! ! !
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for bringing you a bad experience. I remember that I checked you in at the front desk on the day you checked in. You also showed me the room type you booked, and it was indeed a double bed room with cloud view. Let me give you a separate room. We arranged the room on the highest floor. We have two people checking it every day. There will never be any problems like the gray windows and broken windows you mentioned. There are buttons on the windows. You didn't see clearly. They were there throughout the day. You may have fainted because you had high reflexes. We have an oxygen concentrator in the room. Maybe you didn’t see that our hotel is quite big in Xinduqiao. It’s ugly outside because the country is vigorously developing Xinduqiao to build expressways and train tracks. You should come back. I saw it on the road. There are cables in many places. Because the National Day holiday is approaching, I believe that no hotel around Xinduqiao will make such a low-level mistake. Moreover, the hygiene of a hotel is the most basic. I also explained to you that there is no room in the room. The landline then asked you to add WeChat at the front desk. If you have any questions, I also told you that you can contact us as soon as possible and we will definitely solve it for you. But you also ignored us about the service and other problems you mentioned. Maybe it was because you were concerned about it at that time. Concerns about the price led you to give us a negative review. I am also sorry to tell you that the room is indeed full. Once again, I wish you a happy time on this National Day. Remember to communicate more so that the next trip will be more comfortable.
There is oxygen production and floor heating. The room is clean and smell-free. The breakfast is also delicious. There is a restaurant and it is very convenient.
Hygiene: clean and tidy
Facilities: Complete, free parking
Service: The boss is warm, enthusiastic and considerate. I will stay with him next time.
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6/9
Response from Property: Thank you for your high praise of Xiaoyun. Your recognition is the greatest support for all our employees at Xiaoyun. Our employees are very happy and satisfied after seeing it because they usually work very hard to serve us. We are one-to-one and regularly trained professionally. The training teacher's room is also changed one by one. It also cooperates with a professional linen company. The restaurant is also a necessity of a hotel.
First of all, the hotel's decoration is unique and full of design. Every detail demonstrates taste and style, making people feel like they are in a palace of art as soon as they enter.
The food in the restaurant is even more memorable, especially the matsutake soup pot, which is extremely delicious. You can feel the freshness of the ingredients and the exquisite cooking skills of the chef in every bite.
It is particularly worth mentioning that the hotel is actually equipped with an oxygen concentrator, which is a great blessing for people traveling in high altitude areas, making people feel more considerate and reassuring.
In short, this hotel is impeccable from hardware facilities to service details. I highly recommend it to everyone!
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6/9
Response from Property: Thank you for your high recognition of Xiaoyun. Our hotel adopts a new decoration style. Matsutake mushrooms are purchased locally and you can taste local delicacies. Oxygen generators are also equipped in every room because we consider many of our guests. They are all from low-altitude areas and are entering Tibet for the first time. We don’t want them to react to high-resistance service at the first stop. We are conducting training every week. Thank you for your high praise of Xiaoyun. We will not forget our original intention and continue to serve our customers well. A distinguished guest wishes you a pleasant journey.
It's very good. There is food on the first floor and the boss is very enthusiastic! It’s just that the oxygen concentrator in the room was too noisy. It buzzed all night and my head hurt. Breakfast was a portion~
Original TextTranslated by Google
Response from Property: Thank you for your high praise of Xiaoyun. Behind the lobby on the first floor is a restaurant, which is also our hotel's own restaurant. The oxygen concentrator is indeed a bit noisy because of the sound of the machine. It is currently the quietest oxygen concentrator available on the market. We have also purchased other oxygen concentrators, but they are not as effective as this one. The breakfast is a nine-square grid and one portion per person is not enough. You can ask the restaurant waiter to add more for you. Thank you for your five-star recognition. I wish you a happy life.
The hotel is very clean and hygienic. The service is also very good. I even helped keep my iPad if I lost it! grateful!
Original TextTranslated by Google
Response from Property: Thank you for your high praise for Xiaoyun. Your five-star review is a high praise for all our hotel staff. Thank you for taking time out of your busy schedule to review. Xiaoyun will continue to serve every guest well without forgetting the original intention. Thank you for your recognition. I wish you a pleasant journey and Xiaoyun still welcomes you next time.
The room was clean, and the little sister at the front desk gave us a free upgrade. The floor-to-ceiling glass in the room had good lighting. When we left in the morning, we were each given a bottle of mineral water to drink on the way. Thank you, little sister!
Original TextTranslated by Google
Response from Property: Thank you for your high praise for Xiaoyun. Your five-star review is a high praise for all our hotel staff. Thank you for taking time out of your busy schedule to review. Xiaoyun will continue to serve every guest well without forgetting the original intention. Thank you for your recognition. I wish you a pleasant journey and Xiaoyun still welcomes you next time.
Environment: Very good, the service staff are enthusiastic, and the breakfast is unique and delicious
Original TextTranslated by Google
Response from Property: Thank you for your high praise for Xiaoyun. Your five-star review is a high praise for all our hotel staff. Thank you for taking time out of your busy schedule to review. Xiaoyun will continue to serve every guest well without forgetting the original intention. Thank you for your recognition. I wish you a pleasant journey and Xiaoyun still welcomes you next time.
The room is spacious and clean, the front desk service is friendly, and the breakfast is unique
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Response from Property: Thank you for your evaluation of Xiaoyun. We still need to work hard if we didn't get five stars. Thank you for your pictures, which are the greatest recognition for us. Xiaoyun once again wishes you a happy trip and come back often.
The rooms are spacious and comfortable. The bed and pillows are very comfortable, and it shows that the store has been carefully managed. The breakfast is exquisite and the breakfast in the restaurant is also good. It is recommended to stay
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Response from Property: Collect a little morning light, pretend to be fresh, hold a handful of sunshine, and warm each other's mood. Thank you for your recognition of Yuntian Hotel. We look forward to your next visit and wish you a happy life.
It's clean and hygienic, and there's also a tea table. We chose the one with a window so we can see the outside scenery. It also comes with breakfast, which is quite delicious.
Original TextTranslated by Google
Response from Property: Give someone a rose, and the fragrance will linger in your hands. If you are satisfied, it will be a sunny day. Nothing is more powerful than a compliment from you. Welcome to come again next time.
Service: The lady at the front desk is very enthusiastic and the service is very good!
Environment: The room is large, with a large balcony, and you can see the cattle on the opposite mountain.
Hygiene: clean
Facilities: There is a restaurant downstairs in the hotel, and the fungus soup is delicious. The room has oxygen supply equipment, satisfied👍🏻
Original TextTranslated by Google
Response from Property: Give someone a rose, and the fragrance will linger in your hands. If you are satisfied, it will be a sunny day. Nothing is more powerful than a compliment from you. Welcome to come again next time.