Secret Place Urban Lodging

Be warned! Their ridiculous 2- hour check-in policy is stated on page 3 of the itinerary. Don't fall into the same non-refundable trap we did. At 7:15 in downtown Kansas City, we were left on the streets...ruining our honeymoon. They refused to come back out for us; we were tagged a "no-show". We lost hundreds of dollars. They sent no warning about their check-in policy.

Very nice inn with a wonderful innkeeper. The promises of privacy were kept and my room had all the comforts of home. Highly recommend, would stay again.

This was awful, I will never tell anyone about this place, the owner is rude. The policy says no refunds, I had a work convention, ( the date had been changed to the weekend of the 12th) I asked for a refund, I knew the policy but I thought they would understand sometimes things change and are out of our control, but no, she would not refund me, I gave her a notice too. Then I got to her place and I couldn't even park in the driveway and unload because someone else requested the driveway I just 4:40 PM Wanted to unload my car, she said move it. So later that evening after a long day of driving & Volleyball my granddaughter wanted to stay with me, I said sure, we got to the house around 10:00 pm, we were settled in the room and there was a knock at my door, it was the owner, she told me that my granddaughter had to leave, I asked her why, she said I didn't ask, didn't pay for her and they have no accommodations for a child, she is 9 and self sufficient. So I would've had to drive her 45 mins 4:44 PM Back to her hotel then drive back, I said please can you make an exception, she said no, if I did for you I would have to for everyone. I told her I would pay more, she said my granddaughter had to leave. I called my son, her dad and said I have to bring her back, he said just bring your things, that's not how you treat people. We left and I was in tears, I just lost 300.00, can't get a refund and missed my work convention because of a very mean uncaring rude woman. I hope I wasn't

Sheila was a wonderful hostess and very accommodating of my late flight into KC. Amenities were wonderful, very well-kept, and high quality.

My mom and I had a girl's weekend and went to the Ed Sheeran concert. The Secret Place was centralized located to get to everything. We went to the Farmers Market on Saturday morning and was only 5 minute drive. Clean and comfortable!!! One of the best nights sleep ive had in a minute. It was so nice to come back to a peaceful place for the night. Will be coming back when we are in town!!!

Sheila was absolutely wonderful! What a wonderful place to stay. Absolutely beautiful and welcoming