Guest User
July 28, 2024
1. Excessivly rude and unprofessional restaurant personnel. We wanted to get better coffee from the bar for breakfast for payment, but it turned out to be a huge problem. More over, the personnel expressed open hostility and irritation the rest of our stay. 2. Intruding and very insistive cleaning service. Knocked the door each morning at 8, while we were halv awoke and showed dissappointment we were still not our of the room. 3. Receptionist hardly speak english, including the rest of hotel personnel.You can never rely on whether your request will be understood and fullfilled. 4. Overpriced buffet,which doesnt live up to 5 star luxery level at all. 5.On the day of our departure we preordered room service for breakfast. To our enourmous suprise it never came, and they appologized using some incomprehensive reasons. Simply unbeliveable incompetentence from top to toe. We suspect the stars in the hotel are simply purchased, seeing the corruption and bribery in town in general. Hotel is not nearly a five star luxery place as they announce, and the prices dont offer the expected quality of anything.