Top Business Hotels in Karuizawa

The front desk 竹村, on June 18th 10:50, she told us there’s no pick up service after check out (there is), without offering any assistance to deliver our bags to the station. We feel that the staffs are poorly trained when it comes to the hotel facility nor their communication skills. The hotel itself is highly enjoyable especially the hot spring! Everything is brand new and the surroundings are epic! I’m sorry to have to minus one star because of 竹村’s poor reaction to customers’ requests.

露天風呂付き客室に２泊しました。 旦那と２人では広すぎ ホテルの夕食は高いので外食するつもりでしたが、レンジもあるし大きな冷蔵庫もあったし近くのスーパーがあったので2食とも快適な部屋で頂きました。 1つ言うならば寝具がベットでは無かった事で、畳だとちょっと硬かった。 息子夫婦の露天風呂付き客室はベットでした。 また軽井沢に行ったら泊まりたいです。

The property is very charming and the photos shown are true to actual. Location is a bit far from the station so best to arrange the shuttle bus service or take a cab. Room is neat and cosy and the private onsen is a nice bonus. Breakfast is lovely and the fresh vegetables were amazing however the dinner was a let down as it wasn’t served in the restaurant. Instead we were provided with a voucher for redemption at the bar. The food is just average, beef was not very fresh, and your clothes and hair reek of smell after dinner as they cook the food right at the bar.

The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.

Because it was a business hotel price of the Chisan group, I was able to stay at a fairly good price in the Goto campaign. It was good to get a regional ticket for 2000 yen and buy beer and snacks at a nearby convenience store and stay cheaper than staying overnight. I wanted to see the red leaves of unba Ike pond, so I used it to go early in the morning in front of me, but it was the correct answer with breakfast plan. It was delicious! I will use it again

The hotel is a small European-style building located on the main street of the town. There is a beautiful garden and parking garage opposite the tourist association. The room is very large in Japan with a balcony, and the upstairs can be heated indoors and open air. The front desk of the hotel can communicate with people in English. The breakfast variety is more than the self-service form. The price of 2,500 yen is not cheap. The hotel bicycle rental is more expensive. There is a rental shop next to 100 meters and the car is particularly light and easy to ride.

Although it is far from the station, it is very convenient to have someone to pick it up by car. In the morning, you will be booked with you to determine the time to go. The only inconvenience is that there is no supper in my order. There are no convenience stores around. Other play facilities and hot spring bath facilities are ok The prices are also very clean. I also arranged a large room for me alone I ate breakfast at the hotel in the morning and loved waking up in the forest early in the morning. Reservations must be made in advance (Japanese and English) Waiting for pick-up at the general parking lot at Nakaruizawa Station, there will be signs on the car

This is a hot spring hotel with a history of over 100 years. It is worth to experience, but the facilities are relatively old compared to new hotels, but they can be very comfortable.

We visited Karuizawa in the winter and stayed at the Shinonome Salon. It's only about a 10 minute brisk walk from the Karuizawa shinkansen station along pavements so easy to pull your luggage along with you. The name is confusing but I guess they wanted to call their hotel a saloon but ended up spelling it like a hairdresser. Check-in was smooth and without incident. We arrived late in the evening and although only one person was on duty they did expect us. Our booking.com form was printed out ready for our check-in. There are no elevators in this hotel so you have to lug your baggage up the stairs yourself. The old man who I think is resident there tried to help but he struggled with our heavy suitcases. If you're not strong and your baggage is heavy you might want to request the bottom floor. One annoying feature of the hotel is that you cannot wear your own shoes past the lobby area. You need to switch out of your shoes and place them in the provided lockers and wear the provided slip-ons instead. Annoying but I can live with it. The rooms are small and the toilet tiny. But they are clean. No rollaways for a third person possible in this room. The two beds were small singles. I notice chips on all furniture in the room probably caused by suitcases hitting the furniture given the tight space available. While not pretty to look at it didn't take away from the cleanliness in general. The toilet has a japanese style bathtub which is deep and requires a big step over. Anyone with disabilities might find it a bit difficult. I guess the tub acts as a makeshift onsen. The room includes amenities but I recommend you bring your own soap and shampoo. Hotel amenities in Japan are micro sized and barely adequate and are just a token gesture. The room has a heater and kept the room warm but all the switches were in Japanese. I did figure out how to adjust the temperature eventually. Breakfast was good and adequate even for the largest of appetites and I recommend you include this in your stay. My android phone was able to pick up Wifi in the room but not Apple iPhones. They did say at check-in Wifi was available only in the lobby area. Overall a decent comfortable stay and will consider staying again in future.

Rice is indeed delicious. I didn't expect breakfast to be great, as I wrote before, but it exceeded my expectations. The inn is a level that I think it was good just to be able to sleep. I waited for more than an hour with hot water to take a shower, but it didn't come out. Is it really Japan? I am sorry that the staff did not treat you well.