Guest User
December 23, 2024
I would like to report a serious issue. One evening, while we were at dinner, an employee came to inform us that we had left the safe open. We went to close it, the cleaning lady continued her work, and we returned to our meal. However, when we got back to the room and counted our money, we realized that $100 was missing. We are 100% certain that the money was taken from the safe. We went to the reception desk, and instead of addressing the issue properly, they kept insinuating that we had misplaced the money ourselves. It took two days for them to show us the surveillance footage, which clearly showed the cleaning lady entering our room before we were informed about the open safe. We decided not to ruin our vacation and let it go, as it was clear they were covering it up, and pursuing the matter further would have been pointless. As for the local police, the chances of them actually helping us were slim to none.