Ibis Kayseri

Ibis Kayseri Reviews

Ibis Kayseri

Alsancak Mah, Kocasinan Blv. No: 161 D: 2, Kayseri, 38110, TürkiyeView Hotel Details
Ibis Kayseri
Ibis KayseriIbis KayseriIbis Kayseri
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Ibis Kayseri Guest Reviews

4.2/5
Very Good
90 review
Verified reviews
Location4.0
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(90)
Positive reviews(87)
Reviews with photos/video(22)
Awesome stay(27)
Clean and tidy(22)
Great service(17)
Easy to get around(9)
Close to airport(9)
Convenient location(9)
Negative reviews(3)
Sarah
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Oct 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Oct 15, 2023
I didn't get off to a good experience as the WiFi signal was poor and the room floor and corridor outside were dirty. However, after having spoken with Mustafa, the hotel manager, everything was fixed within an hour, which was much appreciated. The rest of my stay was perfect, the room was really comfy and practical and quiet and I slept really well on the bed. The food available was well priced and catered to vegetarians and there was a taxi always waiting outside. The location is ok. If you don't have a car the area is very polluted to walk in as it's on a motorway and very built up but there is a nice garden outside to relax in. The receptionist was always smiling and helpful, very polite.
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jul 2024
Family
1 review
1.0/5
Posted on Jul 7, 2024
Be careful, they took my money! everything is bad!
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10
zulfikar
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Dec 2022
Couples
1 review
4.5/5
Great
Posted on Dec 20, 2022
Otel ve müşteri memnuniyeti çok başarılıydı kız arkadaşımla otelinizden memnun kaldık, odalar biraz küçük sayılabilir ve biraz fazla ses alıyor olabilir ancak hizmetiniz ve müşteri odaklı yaklaşımınız her şekilde belli oluyor otelden çıkış yaptığımız günün akşamına odada şampuanınızı unutmuşsunuz teslim etmemizi ister misiniz diye bir geri dönüş aldık yalnızca bu bilr yeterdi kısacası iyi ki sizi tercih etmişiz yine görüşmek üzere :)
Response from Property: Dear Guest, Thank you for choosing ibis Hotel Kayseri for your stay in Kayseri. Your positive feedback, which is very valuable to us, allows us to better understand the expectations of our guests and to work to improve our service quality in order to meet these expectations. We would like to thank you for sharing your opinions about our services with us and we would be happy to serve you again on your next trip. Regards, Hotel management
Guest User
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Jan 2023
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jan 14, 2023
The room is spotless and location is nice.
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
İbrahim
Room With 2 Single Beds Equipped With The New Bedding
Stayed in May 2024
Business travelers
18 review
3.0/5
Posted on Jul 11, 2024
İYİ İYİ MEMNUN KALDIK
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jan 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Jan 28, 2024
Clean place. Service also good
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jan 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 25, 2023
Good restaurant in the hotel and one near a good one more. Closest shop 3-4km. There is transfer for Erciyes for 140 TL both ways. Breakfast 190 TL. Everything is fine 👍 but nothing to do on the city, only Erciyes and then go to Goreme.
Response from Property: ear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
FAHOKA
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Oct 2022
Travel with friends
148 review
4.0/5
Very Good
Posted on Oct 31, 2022
Good hotel. Comfortable and clean. Its 15 minutes fron airport then you can hire car to Cappadocia.
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Aug 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Aug 12, 2023
İT WAS VERY COMFORTABLE .
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
ABDULRAHMAN
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jan 2023
Business travelers
2 review
3.0/5
Posted on Jan 24, 2023
It’s Normal
Response from Property: ear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Anonymous User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
One of the best hotels in kayseri, clean and very nice staff!!
Original TextTranslated by Google
Response from Property: Dear Guest ,We very much appreciate your comments regarding your stay at the Ibis Hotel Kayseri.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10
Guest User
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Apr 2024
Family
49 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel is very conveniently located, very close to the airport. The front desk helped call a taxi and it took only a few minutes to get to the airport. The hotel facilities are complete and perfect, with interior facilities in the same style of the Ibis Group. Because I was transiting in Kayseri, I did not experience the transportation from the hotel to other places. I did not choose breakfast either. The overall service is acceptable, recommended option👍
Original TextTranslated by Google
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Ayse
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Oct 2024
Solo travelers
19 review
4.0/5
Very Good
Posted on Nov 6, 2024
I have to say, for the price it's okay but really just for a few hours of rest or even for a night because it's close to the airport it's fine.
Original TextTranslated by Google
Response from Property: Dear Guest ,We very much appreciate your comments regarding your stay at the Ibis Hotel Kayseri.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10
Busra S.
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Oct 2024
Business travelers
10 review
3.7/5
Posted on Oct 20, 2024
Instead of glass water, a plastic bottle of water could have been put in the room, you have to ask for a comb and dental kit. Breakfast is good 👍🏻
Original TextTranslated by Google
Response from Property: Sayın Busra S. ,Ibis Otel de gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz.Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim.Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz.Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız.Saygılarımızla,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10
Anonymous User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Mar 2024
Business travelers
120 review
3.5/5
Posted on Mar 22, 2024
A simple one-night stay in a budget hotel next to the main road in Kayseri. It’s easy to find and there’s parking. It’s about a 10-minute drive from the airport, but there’s not much to eat around.
Original TextTranslated by Google
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management