Atour S Hotel Nanshan Shenzhen

Atour S Hotel Nanshan Shenzhen Reviews

Atour S Hotel Nanshan Shenzhen

Haofang skyline Plaza, 11008 Beihuan Avenue, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Atour S Hotel Nanshan Shenzhen
Atour S Hotel Nanshan ShenzhenAtour S Hotel Nanshan ShenzhenAtour S Hotel Nanshan Shenzhen
Check available rooms for your travel dates
We Price Match
1 night

Atour S Hotel Nanshan Shenzhen Guest Reviews

4.8/5
Excellent
3078 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(3078)
Positive reviews(3032)
Reviews with photos/video(253)
Classy environment(254)
Delicious breakfast(226)
Friendly front desk staff(213)
Quiet & comfortable(150)
Perfect for business trips(27)
Stayed multiple times(27)
Nice elevator(11)
Tasty coffee(8)
Negative reviews(46)
Anonymous User
Superior Queen Room
Stayed in 2024 年 5 月
Couples
41 review
3.2/5
Posted on 2024 年 5 月 26 日
it's normal quality, can have better choice with that price
Response from Property: Dear customer, thank you for your stay. We have been paying close attention to the feelings of our guests during their stay. We apologize for overlooking you in some aspects. If there is an opportunity, we would like to hear your specific dissatisfaction and we will make improvements and continuously improve. Please allow us to express our sincerest apologies to you. We hope to have the opportunity to provide you with better service in the near future
Erdem Sava
Superior Queen Room
Stayed in 2024 年 6 月
Business travelers
18 review
5.0/5
Outstanding
Posted on 2024 年 6 月 2 日
Staff were all friendly. Nice and clean room with a view.
Response from Property: Thank you for your stay, Aduo serve every guest, we want to bring the guests is the best experience, It is the consideration and care from friends, so that you will not feel lonely even in a strange city, thank you for the hotel The affirmation of the facilities, looking forward to your re-occupancy.
Love Eunice Ng
Superior 2-bed Room
Stayed in 2023 年 12 月
Family
20 review
2.7/5
Posted on 2023 年 12 月 28 日
It’s not vibrant or easygoing as the other brands like Hua Ju Hui Ji Hotel group etc. Habe expected more modern than this one their operations. The breakfast buffet was so so.
Response from Property: Dear Duoyou, thank you for your love for Duoer, did not bring you a perfect check-in experience, Xiao Duo is very guilty, shortcomings, we guard against arrogance and rashness, we will try our best to improve, I believe we will get better and better, next time you come, Duoer is full of enthusiasm, waiting for you~
Vivi Yip
Superior Queen Room
Stayed in 2023 年 12 月
Couples
3 review
5.0/5
Outstanding
Posted on 2023 年 12 月 26 日
Spacious room with good coffee, amenities and TV. Good location. Comfy bed but quality of bedsheets can be improved.
Delil (Shanghai)
Superior 2-bed Room
Stayed in 2024 年 1 月
Family
24 review
5.0/5
Outstanding
Posted on 2024 年 1 月 13 日
We loved this hotel. The staff were amazing and helpful. We will come back again.
Response from Property: Seeing your five-star praise, Duoer is very happy, thank you very much for your recognition of our service, we will continue to learn, to provide customers with a better stay experience, do not forget the original intention to always, look forward to visiting you again!
Shiow
Superior Queen Room
Stayed in 2024 年 4 月
Couples
5 review
5.0/5
Outstanding
Posted on 2024 年 4 月 29 日
Everything is good especially the laundry room staffs.
Response from Property: Live in ATOUR, taste ATOUR, rein Ado, in ATOUR always have unexpected warm existence. Enthusiasm, hospitality, warmth, is the hospitality of our Ado people. Comfort, quiet, humanity is the unique style of ATOUR. Thank you for your recognition of us, looking forward to the next beautiful encounter with you!
Guest User
Family Friendly Room (2 beds)
Stayed in 2023 年 8 月
Family
3 review
3.7/5
Posted on 2023 年 8 月 7 日
Room is clean and spacious and the staff is polite and helpful!
Response from Property: I'm sorry Duoer didn't get your full 5-point review! Thank you very much for your sincere sharing and staying experience. Atour Hotel has always been adhering to the original intention of providing high-quality services for guests, and providing the warmest service experience for every friend. Looking forward to seeing you again~~
ChuiJacky
Superior Queen Room
Stayed in 2023 年 8 月
Other
9 review
5.0/5
Outstanding
Posted on 2023 年 8 月 20 日
Very friendly staff, clean room and comfortable bed.
victorso68
Jimu Double Bed Room
Stayed in 2024 年 6 月
Couples
2 review
3.0/5
Posted on 2024 年 6 月 30 日
Not applicable
johnnyc
Jimu Double Bed Room
Stayed in 2023 年 9 月
Couples
7 review
5.0/5
Outstanding
Posted on 2023 年 9 月 24 日
Exceptional service, highly recommend
Response from Property: Hello dear friends! Thank you very much for taking the time to give us a five-star review, and Duoer looks forward to your next stay
Guest User
Superior 2-bed Room
Stayed in 2024 年 3 月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024 年 3 月 16 日
good good good
Hanmu • HaMzA • حمزة
Superior Queen Room
Stayed in 2024 年 4 月
Business travelers
10 review
5.0/5
Outstanding
Posted on 2024 年 5 月 5 日
Very good
Guest User
Superior Queen Room
Stayed in 2024 年 2 月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024 年 2 月 25 日
Very nice
Guest User
Superior Queen Room
Stayed in 2023 年 1 月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023 年 2 月 16 日
best experience hands down!
Anonymous User
Superior Queen Room
Stayed in 2022 年 11 月
Business travelers
9 review
5.0/5
Outstanding
Posted on 2022 年 11 月 9 日
Very nice, good customer service!