5 Swiss Hotel

I stayed here for 3 days for the quarantine requirement and really could not have been happier with the experience. I had been a bit overwhelmed by all the government approved hotel options, but based on my research (and the review of another person who quarantined here) I decided this would be the best place to stay in terms of quality and price. The hotel arranged to have a driver meet me at the airport so after arriving a bit exhausted from Uganda, the whole transfer process was very smooth. They put me in a spacious room with a delightful balcony with a decent view. Room service was always a phone call away and the meals were always delicious (the steak w/ pepper sauce was a personal favorite). I never had to wait more than 20-30 minutes for food to arrive. The staff was all delightful and friendly even when there was occasionally a language barrier. The room was cleaned daily and there was always plenty of hot water for the shower. Considering the overall quality of the hotel and food, I found the quarantine daily cost to be very reasonable. I should also mention that the location is excellent, literally a 2-3 minute walk to the center. I wouldn’t hesitate to stay here again.

Charming hotel, excellent food, service and rooms. A very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time. I can recommend this charming hotel.

The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.

How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!

In February 2023, my husband and I had our first visit to Rwanda and stayed at 5 Swiss Hotel, the second accommodation during our time in Kigali. The staff was incredibly welcoming and attentive, ensuring all our needs were met. The room was immaculate, and the downstairs bar/breakfast area boasted a beautiful aesthetic. The outdoor area felt pleasantly earthy. The included breakfast was enjoyable. Without a doubt, I would choose 5 Swiss Hotel again for my future stays in Kigali, Rwanda.

Came here first time ten years ago and have returned many times. All facilities are there, the restaurant gets better and better and service staff are very caring. This is a small place with a very good atmosphere. It is excellent for networking whatever business you are in Rwanda for. A central location adds to the benefits of your stay.