Best Western Kisumu Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kisumu
Best Western Kisumu Hotel
No.4 of 4-star Select Hotels in Kisumu
Lake Basin Mall, Kisumu, 100-00, Kenya
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The Best Western Kisumu Hotel is a contemporary hotel located in the heart of Kisumu City, along the highway of Kisumu Kakamega Road. The Lake Basin Mall is only a couple steps away from the hotel, which will lead you directly into the biggest shopping center of the city. Warm hospitality of the locals, together with the unmatchable Lake Victoria sites, Kajulu Hills and magnificent landscape, make the Best Western Kisumu Hotel a top destination for both local and international visitors alike.
Designed to offer a modern feel, while at the same time respecting the local culture, the Best Western Kisumu Hotel offers exceptional customer service that perfectly blends with local hospitality.
Offering contemporary interiors and premium amenities, our 44 comfortable bedrooms, each offering free wireless high-speed Internet access, are a pleasure to experience for leisure and corporate visits. Guests staying at our hotel will enjoy a complimentary hot breakfast buffet each morning before heading out for business or leisure.
The Best Western Kisumu Hotel features one restaurant and a bar. With a mix of beautiful decor and scrumptious food, you will have a lasting experience.
State of the art meeting facilities can cater for up to 100 delegates and spacious breakout areas.
Seamless service at every touch point, our friendly, helpful staff at the Best Western Kisumu Hotel are ready to ensure a memorable stay in Kisumu.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 26 Reviews
Amenities
Massage RoomParkingFreeAirport pick-up24-Hour Front DeskLuggage StorageBilliards RoomAirport drop-offBusiness CenterMulti-Function RoomChildren's PlaygroundFree
All Amenities
Surroundings
Airport: Kisumu Airport
(9.1 km)
Landmarks: Ummu Salamah Mosque
(710m)
Landmarks: Migosi Seventh - Day Adventist Church
(860m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
1 King Bed, Non-Smoking, Deluxe Room, Mini Bar, Safe, Wi-Fi
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Suite-1 King Bed, Non-Smoking, Executive Room, Deluxe Room, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
1 King Bed, Non-Smoking, Standard Room, Wheelchair Accessible, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
1 King Bed, Non-Smoking, Standard Room, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
2 Single Beds, Non-Smoking, Standard Room, Safe, Mini Bar
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.1/5
Very Good
26 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Average for similar properties in Kisumu
Guest User
April 21, 2024
The room was clean
Original TextTranslation provided by Google
John
September 2, 2024
A very nice visit
We checked in late so I was very impressed at the friendliness and helpfulness of the hotel staff. I also appreciated the fact that the restaurant was open so late and we had a delicious dinner to cap off our day.
SAMUEL K
October 15, 2024
The service at the restaurant was terrible, waited 1 hour to be served. Waited for another 40 mins for the bill. This is really bringing down the rating of BW, didn't even bother to book a room. You need to train your staff on cistomer service and serve them within required time.
vivian a
October 7, 2024
The services are amazing , they prepare food in plenty they have jovial workers with friendly faces so caring clean rooms with plenty water, availability of power nonstop no limit of doing anything friendly environment with fresh bamboo trees just love it
FabianN108
August 20, 2024
A true Gem in the heart of Kisumu. Arrived late into the night and was received very well. The room was impecabble and the staff all round were magnificent. Special recognition deserved for Rachael, who went above and beyond to make my stay comfortable. Great Breakfast. Great Dinner Menu. If you're looking for a great place to stay in Kisumu... Look no further. Asante sana BW Kisumu.
JohnWil_2023
August 1, 2024
The hotel exceeded my expectations with its immaculate rooms and exceptionally friendly staff. Every detail, from the spotless cleanliness to the warm hospitality, made my stay incredibly comfortable and enjoyable. Its the place to be!
bryosci
May 20, 2024
a very welcoming and supportive staff.. I enjoyed the breakfast. I must admit it met my expectations. thanks team BW
Dorah549
January 21, 2024
Lovely place away from all the all the town noise with a lovely garden to enjoy the sunset. The hotel seems to be falling apart though, the WiFi is not working, theres no hot water though we mentioned it several times but nothing changed, the lift was not working for 2 days so we had to use the stairs but the tiles up the stairs are falling apart. Overall stay was good, staff were friendly especially the restaurant staff. George who made sure to call so that I don't miss my breakfast, Barrack, Vincent. Agneta at the reception who was kind enough to give us late checkout and Edward who assisted with our luggage. All the staff were amazing including the ones who I cant remember their names. I did get the chance to meet and have a chat with the GM Mr. Peter.
irene k
September 15, 2023
Best Western Hotel in Kisumu is always my hotel choice option for many reasons: If you do get a room that is Lake facing, you will have a good view of the lake at a horizon. It is a beautiful sight to wake up to. There is abundance of working space (desktop) that allows you to sit comfortably to get some work done on your laptop or get some read-write action happening. It is well located along a great highway so access is very good from airport or the city. Its also not within the busy action of the city nor a residential stretch, therefore there is a quiet and comfortable ambience both in the rooms and in the garden. The beds are comfortable. They bounce you in and bounce you out....hahaha. You will also have an option to dray your anti-mosquito nets that are fixed at good distance from bed. You will love the way they prepare their fish. Try it and thank me later.
Services & Amenities
Most popular business facilities
Massage Room
Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Billiards Room
Airport drop-off
Additional charge
Business Center
Multi-Function Room
Children's Playground
Free
Babysitting Services
Additional charge
Wake-Up Call
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Business Center
Postal Service
Fax/Copying Service
Wedding Service
Multi-Function Room
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Food & Drink
Snack Bar
Public Areas
Barbecue
ATM
Elevator
No Smoking in Public Areas
Gift Shop
Executive Floor
Picnic Area
Garden
Non-Smoking in All Rooms
Health & Wellness
Billiards Room
Massage Room
Beauty and Makeup
Phototherapy
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Ironing Service
Clothes Dryer
Facilities for Children
Children's Playground
Free
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$20.11 (approx. CAD 28.95) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 43
The Best Western Kisumu Hotel is a contemporary hotel located in the heart of Kisumu City, along the highway of Kisumu Kakamega Road. The Lake Basin Mall is only a couple steps away from the hotel, which will lead you directly into the biggest shopping center of the city. Warm hospitality of the locals, together with the unmatchable Lake Victoria sites, Kajulu Hills and magnificent landscape, make the Best Western Kisumu Hotel a top destination for both local and international visitors alike.
Designed to offer a modern feel, while at the same time respecting the local culture, the Best Western Kisumu Hotel offers exceptional customer service that perfectly blends with local hospitality.
Offering contemporary interiors and premium amenities, our 44 comfortable bedrooms, each offering free wireless high-speed Internet access, are a pleasure to experience for leisure and corporate visits. Guests staying at our hotel will enjoy a complimentary hot breakfast buffet each morning before heading out for business or leisure.
The Best Western Kisumu Hotel features one restaurant and a bar. With a mix of beautiful decor and scrumptious food, you will have a lasting experience.
State of the art meeting facilities can cater for up to 100 delegates and spacious breakout areas.
Seamless service at every touch point, our friendly, helpful staff at the Best Western Kisumu Hotel are ready to ensure a memorable stay in Kisumu.