Hotel Villa Fontaine Kobe Sannomiya

Hotel Villa Fontaine Kobe Sannomiya Reviews

Hotel Villa Fontaine Kobe Sannomiya

4 Chome-1-4 Asahidori, Chuo Ward, Kobe City, Hyogo Prefecture, 651-0095, JapanView Hotel Details
Hotel Villa Fontaine Kobe Sannomiya
Hotel Villa Fontaine Kobe SannomiyaHotel Villa Fontaine Kobe SannomiyaHotel Villa Fontaine Kobe Sannomiya
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Hotel Villa Fontaine Kobe Sannomiya Guest Reviews

4.6/5
Great
154 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(154)
Positive reviews(148)
Reviews with photos/video(35)
Friendly owner(36)
Clean and tidy(33)
Near shopping area(20)
Convenient for shopping(18)
Great value for money(16)
Easy to get around(16)
Many dining options(11)
Large rooms(10)
Negative reviews(6)
Guest User
Run Of House
Stayed in Apr 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The reception is at level 5 of the building. Location is really near the JR Sannomiya station and there’s a supermarket in adjacent building. They provide Kose face products and other amenities at the counter during check in, different types of teabags and drip coffee at the restaurant opposite reception (and even a wine dispenser machine). There’s a fun chess set outdoors beside the restaurant. The room is basic but big with a sofa inside, desk is a little small. Was initially disappointed with their check in time at 5pm but they allowed me to check in at 4ish and even brought my luggage to my room! Great service!
6/10
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time to share your impressions of your stay with us. We are very honored to hear that we were able to help you have a better trip to Kobe. As you mentioned, our hotel offers a wide variety of teas. During happy hour, we also offer free wine and champagne. Did you enjoy your stay? If you visit Kobe again, please be sure to use our hotel. We look forward to seeing you again. Manager, Villa Fontaine Kobe Sannomiya
Dong Ting
Standard Double Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Very convenient location to public transit terminals and stores/restaurants. Very clean with all necessities provided. Plus, free drink time each day to relax and enjoy your peaceful time after a day’s busy schedule. We used this hotel as a base for visit to Kobe, Himeji and Awaji Island
Response from Property: Thank you very much for using Villa Fontaine Kobe Sannomiya. We would like to thank you for choosing our hotel from among the many hotels available. We are honored that you complimented the location of our hotel. Our hotel is located about a 5-minute walk from Sannomiya Station, making it convenient for sightseeing. There are still many areas where we can't reach our goal, but we will do our best, so we appreciate your continued support. Thank you for taking the time out of your busy schedule to rate and post. Hotel Villa Fontaine Kobe Sannomiya manager
Guest User
Standard Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 14, 2024
room is big and service is good, near to train stations and not far from shopping streets too
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time out of your busy schedule to share your feedback about your stay. Thank you for your compliments regarding our staff and breakfast. All the staff are very happy. If you ever come to Kobe again, please use our hotel. Hotel Villa Fontaine Kobe Sannomiya Manager。
Anonymous User
Renewal Standard Twin Room - Non-Smoking
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 16, 2024
Good services & reasonable price,excellent location,offers free coffee & tea bags
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time out of your busy schedule to share your feedback about your stay. We are very happy to hear that you enjoyed your stay at our hotel. All of our staff are looking forward to your next visit. VillaFontaineKobeSannomiya Mita
Kwok Hung
Run Of House
Stayed in Jan 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 15, 2024
The decoration of room is aged and the lighting is dim. But, nice customer service and convenient location of the hotel.
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time out of your busy schedule to share your feedback about your stay. We hope you were able to relax and enjoy your stay. We sincerely apologize for any inconvenience caused regarding the decoration and lighting. We will share this within the company and consider it as an issue for future consideration. All of our staff are looking forward to using your service again. Villa Fontaine Kobe Sannomiya manager
Guest User
Superior Twin Room
Stayed in Dec 2023
Travel with friends
3 review
4.5/5
Great
Posted on Dec 27, 2023
Location is good and easy to find place to eat ! Room is clean and big enough , very comfortable!
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel. We are very happy to hear that you were satisfied with your stay. We will continue to make every effort to provide a pleasant stay for our guests. We look forward to welcoming you back to our hotel. Villa Fontaine Kobe Sannomiya Manager
Allan Callo
Standard Double Room
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Very convenient and close to the station
Response from Property: Thank you for staying at Villa Fontaine Kobe Sannomiya and for taking the time to review us. Our hotel is close to JR Sannomiya Station and Kobe Sannomiya Station on the Hankyu and Hanshin lines, making it convenient for both sightseeing and business. We hope you will have another opportunity to stay at Villa Fontaine Kobe Sannomiya. We look forward to seeing you again. Manager Villa Fontaine Kobe Sannomiya
Guest User
Run Of House
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Nice Hotel with unique Style. Everything was very clean, which we quite like.
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We also appreciate your review. We will continue to strive to be a hotel that satisfies our guests. We look forward to seeing you again. Manager Villa Fontaine Kobe Sannomiya
Mathieu
Economy Semi Double
Stayed in Jul 2023
Business travelers
4 review
3.5/5
Posted on Sep 4, 2023
Good location and one of my favorite place stay for business.
Response from Property: Thank you very much for staying at VillaFontaine Kobe Sannomiya.We are very pleased to hear your compliments about the location of our hotel. We hope you will have the opportunity to stay with us again.We look forward to welcoming you again.VillaFontaine Kobe SannomiyaManager
a
Run Of House
Stayed in Mar 2023
Travel with friends
49 review
5.0/5
Outstanding
Posted on Mar 16, 2023
Veeeerrrrrrrryyyyyyy gooooooooddddddddddddddddd!!!!
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would like to thank you again for taking the time to write your comments on our hotel. Thank you very much for your kind attention. We would also like to thank you again for giving us a perfect score in all categories. We will continue to strive to improve our hospitality and service to ensure everyone's satisfaction. We hope that you will consider staying at Villa Fontaine Kobe Sannomiya the next time you are in Kobe. All of us at Villa Fontaine Kobe Sannomiya look forward to welcoming you again. Villa Fontaine Kobe Sannomiya Manager
アンフィニ
Renewal Standard Twin Room - Non-Smoking
Stayed in Sep 2024
Couples
2 review
4.0/5
Very Good
Posted on Sep 16, 2024
First of all, there was a nice smell in front of the elevator on the first floor. Although the room was compact, there was a sofa and a table, so I was comfortable. The amenities, such as toothbrushes and cups, were two-colored so you could tell what you had used, so I thought the small details were very thoughtful. Lotions and other items were placed next to the front desk. I have sensitive skin, so I don't usually use hotel products, but since it was Sekkisei, I couldn't help but take it and use it. There were new slippers on the second day, so it was hygienic. I made it in time for happy hour on the first day and had some wine. It was Friday, so there weren't many people, so I was able to relax, but the next day there were quite a few people, so I didn't use it, but I chose from the many types of tea that were placed and had it in my room. It would have been better if there was mineral water on each floor at that time. Although the tap water in the room is drinkable, I still wanted bottled water. That was disappointing. Also, the pillows were too soft for me. Since my room was in front of the elevator, I could hear a lot of conversation in the hallway. Overall, it's a hotel I'd like to stay at again if I have the opportunity.
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Lijiarika
Renewal Standard Twin Room - Non-Smoking
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel lobby is on the fifth floor, and check-in and check-out are self-service and very convenient. The twin room is spacious and clean. The hotel is near Sannomiya Station. On the other side of the same building is a large supermarket convenience store, a 100-yen store and a drugstore. The biggest highlight of the hotel is that there are self-service drinks in the lobby every day, and three hours of self-service drinks and snacks in the evening. Although it is free, the quality is good, especially the cheese candy and financier are delicious. Champagne + various juices can be mixed into different cocktails, which are also delicious. Kobe City is not large, it is recommended that you go to the Sannomiya Tourist Service Center to buy a one-day bus ticket. You can take a bus to visit various attractions and seaside parks in Kobe for 35 yuan. It is labor-saving, convenient, and not expensive. The dessert shop in Nankinmachi, the Kobe beef shop near Motomachi, and the Kitano Ijinkan can all be reached by this sightseeing bus.
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6/8
Latte
Renewal Standard Twin Room - Non-Smoking
Stayed in Jul 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 17, 2024
The hotel is in a good location, with supermarkets, Daiso, and supermarkets nearby. There is a small table in the room which is very convenient and the service is friendly. There are not many types of breakfast, but the taste is pretty good😃
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Run Of House
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I made a reservation because I was attracted by the 3-hour all-you-can-drink alcohol in the lounge. I enjoyed a relaxing time with red and white wine, sparkling wine, nuts, cheese, chocolate and other snacks. The chess table in the courtyard was impressive, and the building had an open atrium, giving it a sense of openness. There are also supermarkets and restaurants nearby, making it convenient. I think it was good value for money.
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Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time to send us your feedback on your stay despite your busy schedule. We are very pleased that you enjoyed the alcohol and snacks during happy hour in the lounge, and that you felt that the hotel was good value for money, with many supermarkets and restaurants nearby. We will continue to work hard to become a hotel that is loved by our customers. We look forward to welcoming you again. Manager, Villa Fontaine Kobe Sannomiya
Anonymous User
Superior Twin Room
Stayed in Jun 2024
Travel with friends
13 review
4.0/5
Very Good
Posted on Jun 18, 2024
The hotel breakfast has few varieties but tastes good, and the price of about 70 RMB per person is acceptable. It is recommended to add some fresh fruits. The potato salad is no longer added before 09:00 on weekdays. Cost control is a bit too much.
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