Guest User
December 3, 2024
To sum up: You can get better rooms and better services at other places for this price. But on this small island, there is probably no competition. It is known as the ceiling on the island. It can only be said that the room area is the only place that meets the standard. 1. Let's talk about the hotel's facilities and equipment first: the room privacy is not good enough, and tourists are walking around at any time. The bathroom is quite large, but the shower is very unpleasant, and the water from the top spray is like a shining light ball in a disco. It is likely that the scale needs to be cleaned. The bath towel also looks like it has been used for a long time, rough and uncomfortable. The floating breakfast looks good but not delicious, it is really not worth it. In addition, the sound insulation is very poor, and it will wake up at more than seven o'clock. Can't you really spend more budget to improve the sound insulation of the balcony glass door? 2. When checking in, it said that considering that our departure time is in the afternoon, we will be notified of the departure time later. However, there was no updated information until the day before we left, and I sent a text message on the app to ask for a late check-out. We never said we wanted to check out late from the beginning to the end. We were planning to go for a massage after checking out at 12 o'clock. As a result, the hotel did not do its job well and finally misunderstood the guests. It was really unfair to spend money! Even though we had made it clear the day before that we would check out on time, we received a check-out reminder on the app at more than 10 o'clock in the morning, and we were called to the room twice at more than 11 o'clock. Isn't this a disguised urging? Are we paying to stay in the hotel or are we being supervised? When did the hotel service industry in Thailand become like this? I enjoyed a vacation well, but my mood was ruined in this hotel! When arguing with the male manager, we had to keep emphasizing that we wanted to check out late. Who cares about your late check-out? ! Such a beautiful island with a different scenery at every step. You can enjoy it happily anywhere. Why should you suffer in your hotel? In addition, the other tree house that my friend booked was really arranged at the outermost edge, right next to the residential area opposite, which was very similar to the experience of other guests in the comments. For those who are reading the comments, I have very sincere advice. If you want to take photos, you can stay here. But if you want to just stay in a hotel comfortably, forget it. The hardware and service are really not OK!
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