Mandalai Hotel

Mandalai Hotel Reviews

Mandalai Hotel

61/1 Chaloklum Rd, Koh Phangan District, Surat Thani Province, 84280, ThailandView Hotel Details
Mandalai Hotel
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Mandalai Hotel Guest Reviews

4/5
Very Good
56 review
Verified reviews
Location4.5
Amenities3.7
Service4.0
Cleanliness3.9
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All reviews(56)
Positive reviews(52)
Reviews with photos/video(25)
Awesome stay(14)
Awesome rooms(13)
Great location(11)
Nice sea view(9)
Friendly staff(9)
Clean and tidy(6)
Quiet & comfortable(5)
Convenient location(4)
Negative reviews(4)
Guest User
Luxury Double Room
Stayed in Jul 2024
Solo travelers
22 review
1.7/5
Posted on Aug 17, 2024
Awful experience- the room advertised on Trip.com was not that I was given on arrival. I have notified Trip.com as this really ruined my time- the room offered was directly onto the road, dark, and very cheap furniture and bed, looked like it had been salvaged from a tip of roadside. When I complained, an extremely arrogant English man, presumably the owner, told me ‘it was a matter of opinion’, that the rooms were different. I left without refund and had to book another room. False advertising, scam. Don’t book here
Pavel
Beach View Suites
Stayed in Jan 2024
Solo travelers
30 review
4.5/5
Great
Posted on Mar 6, 2024
A nice location, clean and spacious room, great view. The part of the Chaloklum beach the hotel has access to is not the best, but it's easy to walk to Malibu or the one to the right from the pier. There's also a nice rooftop area with even better views. A construction site is nearby, and there's a sign with apologies for the inconveniences caused by it in the hotel, but honestly I haven't heard any noise from it.
6/11
Response from Property: Thank you for the review and photos -very much appreciated
Guest User
Beach Front Suites
Stayed in Dec 2023
Couples
30 review
3.5/5
Posted on Jan 11, 2024
There is so much to like and a few things to be warned about in this property. The first is that the location, Chaloklum beach, is very remote and will be difficult to get to from Thong Sala pier unless you are traveling with a large group. However, that remoteness is very much the appeal of this area for me, as it is once of the quietest beaches I’ve ever experienced. The second thing to note is that the hotel rooms shows it’s age, with a cracking bath tile for the jacuzzi and balcony doors that barely work. The hotel room only had one plug as well, and the hair dryer did not work. The last thing I will say though is that the view really is unbeatable; you open your curtains and see one of the most beautiful sights you can see.
Response from Property: Thank you for your review - we have spoken with the hotel and are informed you did not speak about the problems you had with the manager. Why?
Guest User
Pool/Sea view Suite
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Mandalai it’s a great place to stay. Very clean, organised with friendly staff. Hotel has top location, right on the beach with fantastic local restaurants in the neighbourhood and Sunday market next to it. There are some good hikes, one of them it’s Bottle beach hike. Also good sunset view point 5 min drive. Highly recommend this place
Response from Property: Thank you for your review - very much appreciated
Guest User
Deluxe Room Poolside
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Excellent location and very clean would definitely stop again
Response from Property: Thank you for your review - very much appreciated
Jubs 241
Suite Mountain View
Stayed in Jun 2023
Couples
6 review
4.5/5
Great
Posted on Jul 3, 2023
Great Hotel with good staffs. But the location is not the best.
Andrew James
Suite Mountain View
Stayed in Nov 2022
Solo travelers
8 review
4.7/5
Amazing
Posted on Dec 29, 2022
Lovely little hotel. Nicely decorated rooms. In a great spot close to restaurants and coffee shops and just a pleasant 10 minute walk to a wonderful beach I would have liked a kettle in there but there is a great Italian coffee shop opposite the hotel so it’s no problem. Pool is quite small but I spent my time on the beach anyway
Rambo Ross
Suite Mountain View
Stayed in Nov 2022
Couples
8 review
5.0/5
Outstanding
Posted on Dec 11, 2022
Great hotel by the beach, friendly staff and very helpful, quiet beach also! And they have moped rentals.
Guest User
Luxury Double Room
Stayed in Aug 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 8, 2023
nice, close to beach, close to scuba diving, fair to stay around
Kateyyychu
Luxury Double Room
Stayed in Oct 2022
Solo travelers
21 review
4.5/5
Great
Posted on Nov 7, 2022
The hotel is located in a less crowded area. Beachfront, lovely room and bath, friendly staff. It’s also near the night market every Sunday. Definitely enjoy my stay here!
Livesofrealexpats
Suite Pool View
Stayed in Sep 2022
Couples
71 review
5.0/5
Outstanding
Posted on Oct 28, 2022
This is the best hotel on the island 100%. Its located in Chalokum, which is 15 minutes from ThongSala but its the most convenient location on the cheapest side of the island. You can walk to 711 and about a dozen really good western and Thai eateries in under 2 minutes. Even vegetarian and vegan options. The pier is a 2-minute walk, they have a private beach and the pool is amazing. The rooms ARE HUGE and so cheap. I would live here if I could.
Tommyom
Beach View Suites
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 28, 2024
perfect view
Response from Property: Thanks for your review - much appreciated
Anonymous User
Suite Mountain View
Stayed in Dec 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Perfect place for quiet rest
Response from Property: Thank you for your review - very much appreciated
Guest User
Suite Mountain View
Stayed in Dec 2022
Couples
2 review
4.2/5
Very Good
Posted on Mar 21, 2023
We had a lovely stay here, the staff were very friendly and always willing to help. The beach is right outside, lots of lovely restaurants and bars just down the road. Rooms are spacious although a little shabby. There were also ants which we couldn’t seem to get rid of.
Guest User
Suite Mountain View
Stayed in Apr 2022
Family
2 review
2.7/5
Posted on May 14, 2022
The hotel is very minimal. There's no room cleaning. The location is great: right in the center of the village, on the beachfront. The staff is quite friendly and very relaxed