Koh Samui Bo Put 5-star Hotels

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

Choosing the room with a private swimming pool was the best choice. The private pool was surprisingly large and the room was incredibly nice. The beach directly attached to the hotel is rocky and not somewhere you would like to swim, but the nicer beaches can be walked to.

My stay at Centara Reserve Samui was truly exceptional. Few, Ton at the reception provided top-notch service, setting a welcoming tone. The ocean view from my room was breathtaking, and the option to rent kayaks and paddle boards added adventure to my trip. Even after check-out, I was able to make use of the well-maintained gym and shower facilities. The cleanliness and overall quality of the gym made it a perfect place to unwind and refresh before heading out.The pool offered a stunning beach view, and the breakfast buffet, with customizable and pre-serviced options, catered to every taste. Additionally, the hotel's prime location provided easy access to a variety of tasty restaurants in the vicinity. Exploring the local cuisine was a delightful adventure in itself. It was the perfect setting for a memorable honeymoon, and there were plenty of delicious restaurants nearby. The services were worth the price, and I can't wait to return for another fantastic stay:)

We were supposed to stay two nights at Melia Samui, but we had such a great checkin thanks to Rita that we immediately extended our stay with 7 more days. We also consider staying 10 more days, a total of 19 nights :) All the employees of the hotel are extremely professional and make you feel at home. We were there with our 7 months old baby and felt that this hotel is very safe regarding covid and hygiene. I also have to mention the amazing breakfast and the nice food at the Breeza beach restaurant. Always very fresh and well prepared. The price is a bit higher than a local restaurant behind the hotel, but the view is exceptional and the food is great made with prenium ingredients. We definitely come back with our family.

Went there to Celebrate Our 20th Wedding Anniversary. Our first time to Koh Samui so was abit nervous about the arrangement. But the staff was so kind and make sure everything was in order from our late check-in to everything we requested etc.They even gave us a bottle of complimentary champagne along with a flower filled bathtub ,bed decorations etc.We are so impressed with the Service, Quality Of Food ,Cleanliness of the Hotel and many many more. Everything is Perfect .Definitely will be back for more.

Loved the interiors and architecture. Breakfast was excellent but stick to the buffet (the items ordered off the menu were disappointing, as were the smoothies). Rooms are huge and beds supremely comfortable. The air conditioning is a bit hard to control (either too warm or too cold). Food was a bit hit and miss unfortunately. Some of the meals were delicious, others so-so. I would have appreciated some smaller, simpler and vegetarian snacks (nachos, more varied fruit, etc) on the menu, especially at the pool. The Fish House is beautifully set but again, please add some more vegetarian food! Service was also often very slow unfortunately and not up to 5 star standards (plates standing around the pool area for hours etc). Kids club was great and the hotel was generally very kid-friendly with lots of amenities provided. Beach was awfully polluted, plastic everywhere. I was put off swimming in the sea completely during our stay. We were told it's not always this bad though. Koh Samui has a massive pollution problem around its beaches, which must be addressed. We had the same issue at another hotel. Good thing the Kimpton has nice pools!

Right on Bophut Beach. Booked the King Deluxe Sea View and couldn’t have been happier. Incredible view, huge private terrace with day bed. Incredibly comfy bed / duvet. Great facilities. Worked remotely my entire stay and the wifi was incredible not only in the room but also by the beach! Only negative would be the restaurant closes around 930pm so you’re out of luck if you want food after that. And Koh Samui doesn’t have a lot of delivery options at night. But overall incredible stay and really close to Fisherman’s Village which was a blast (great massages, restaurants, markets, beach bars, water activities, etc etc etc). Would definitely come back here.

We stayed in a King Pool View room which was very spacious, clean and comfortable. Amaya Restaurant was excellent. There were many options for breakfast and the meals were great. Prego Italian Restaurant was exceptional, both in terms of food and service. Couldn't fault any of the Amari staff. Fantastic service and friendly smiles from everyone including Management, Reception, Restaurant staff, Spa staff, Road Crossing staff, Maintenance and Housekeeping. Special mentions go to the lovely hosts Wee and Keng who went out of their way to make us feel welcome and helped us with anything we needed to know. Also Noung who we nicknamed ”the hardest working man in Thailand”. He never stopped as he worked tirelessly in Amaya Restaurant and around the hotel grounds. The resort was a little away from the hustle and bustle but an easy walk into the centre of town. Would recommend Amari to anybody thinking of staying at Chaweng and look forward to returning there in the future.

We stayed in a pool room villa which was lovely. We really enjoyed the hotel and amenities. The beach by the hotel was lovely (a little bit of litter, but lovely temperature). The communication could have been better - we didn’t realise there was a shuttle between this hotel and the twin hotel, or that the hotel provided kayaks and stand up paddle boards until the last day (we paid to rent a SUP earlier in our stay). The breakfasts were awesome, very enjoyable!

Amazing hotel, amazing breakfast and amazing staff We are a family of 7 adults what fun we had. Our own pool and villas all in same complex Outstanding service especially art and kai to name a few Thank you to a fantastic GM manny for your hospitality you should be very proud of your staff and food We will be back