Moonhut Bungalows

Location can't be beat. Lovely, peaceful beach of MaeNam Beach. Beach bungalows are amazing, with 4 located close to the water. While the bungalows themselves are decently maintained and functional, it's all about the exclusive front deck and access to the beach with shared beach lounges and chairs. Angela's is next door, making it easy for drinks or food between 9am and 9pm. Jane is very helpful, organizing our airport transportation even when our flight was delayed (landing at 23.15 instead of 2 hours earlier!) Massage hut is in between beach bungalows and Angela's, so easy to get a great Thai massage. Fantastic experience and can't wait to come back!

Bait and switch. Booked an aircon room and was given a fan unless I paid more upon arrival.

Stealing from the locked safe! Be aware! Somebody has an extra set of the keys from bungalow A7 and its safe box (both have cheap padlocks). There are no video cameras on the premises except the restaurant and the parking lot so there is no chance to find out who had been entering your bungalow while you weren’t there. We realized that some money were missing ONLY because the thief broke the zipper on my waist bag with credit cards and we decided to check the envelope with money, otherwise we wouldn’t spot the missing bill almost right after it happened. (they stole only one 100-dollar bill out of 6 to make it less obvious, didn’t touch any other currency, but couldn’t close my wallet properly and partially broke it) The police report was made. The owner of the hotel replied to my email (one day later) like “we don’t have the spare keys from the safe box” (I could show him how to get one if he was there, but at the property was no manager, no receptionist, and there is no phone only owner’s email). The total lack of control at the property leaded into the situation we experienced. 1. Please don’t use the padlock they provided, buy your own! 2. And check your belongings in room on regular basis. If you suspect that some money/goods were missing from your room or locked safe inform police and your aggregator immediately. The bungalow we stayed at was fine. Yes, it was really outdated, but we knew what we were booking. For two days of our stay there was no cleaning service. During the day it gets super hot inside and the fan isn’t capable of fixing this issue. Only in the evening when you open both windows and turn on fan the bungalow cools down. The noise of the crickets is insane, very loud. The beach was good, the territory was clean. We didn’t complete our stay for obvious reasons and had a hard time finding another hotel for decent price. Also we had to spend time on making police report, contacting Agoda, our insurance company etc. I DO NOT RECOMMEND this hotel. Avoid!