Camille.D
November 1, 2024
The +: Magnificent hotel overlooking Shark Bay. Out of the city so quiet, scooter rental necessary to get around. The hotel is built on the hillside, there are many stairs to move between the rooms, the pool, the reception, but it has its charm. Green spaces and pool very well maintained.
The -: mattress too soft and very hollowed by all the guests preceding me; surprising for a hotel of this standing ... moreover, on one of our 4 nights, a major water leak woke us up. We called the hotel staff in the middle of the night, who responded, and intervened during the day to repair. When checking out, when paying for the stay (breakfast, spa, ...) a ridiculous discount of 398 baht or € 10.81 was granted to us. A very light commercial gesture considering the inconvenience caused, for a room at 100€/night …
Finally, the services offered (massage, spa, snorkeling and canoe equipment rental) are very expensive compared to the prices practiced elsewhere on the island. If you do not plan to leave the hotel, prepare yourself to pay dearly.
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