Palau Central Hotel

Palau Central Hotel Reviews

Palau Central Hotel

1724 Main Street, Koror, 96940, PalauView Hotel Details
Palau Central Hotel
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Palau Central Hotel Guest Reviews

4.7/5
Amazing
58 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(58)
Positive reviews(35)
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Guest User
Standard Room with Rock Island View
Stayed in Oct 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 13, 2023
We shifted to the hotel from another one in the early morning before we went for sea activity. We saved our bags in the front desk. Hotel staffs were very friendly and gave us towels for sea activity. After came back to the hotel, we found our room was arranged at the third floor with rock island view, which was great and worthy of the money. The room was spacious and very clean. There was even an elevator for going up to the floors. Though the breakfast was somewhat simple, but it was enough to us. We loved the warm memories at the hotel.
GAOSHAN
Standard Room
Stayed in Jul 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 3, 2023
This may be the nicest small hotel I have ever stayed at in my 45 years of traveling. The staff are great, so friendly, so kind & they WANT to take of everything you may need! I will stay here again on my next trip. I can say "I FULLY recommend this hotel"!
Response from Property: Thank you so much for the wonderful review Gaoshan. We truly appreciate every kind word. Please come and visit us again :)
XuanYW
Deluxe Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The breakfast in the hotel is so delicious that it makes me cry
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Anonymous User
Standard Room
Stayed in Sep 2023
Solo travelers
27 review
5.0/5
Outstanding
Posted on Sep 29, 2023
The location is very good, in the center of Palau. It is very close to restaurants, and there is a large supermarket not far from the hotel, which is said to be the largest supermarket in Palau. Although the hotel is not big, it is very clean and the staff are very proactive. I forgot a piece of clothing when I checked out and even sent it to my next hotel.
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Guest User
Standard Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
市中心的意外收穫,一樓有酒吧,推薦給喜歡熱鬧的人。不過會有噪音傳到房間,到半夜一兩點鐘。房間裝修比較有特色。
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
I could not have asked for a better stay in Palau than the one I experienced at Palau Central. The property is beautiful and very conveniently located, staff extremely attentive, beds some of the most comfortable I’ve stayed in, and the views from their Rock Island view rooms are unparalleled. Having Canoe House right in the hotel was a tremendous asset as well, as it’s one of the most fun bars in Palau and whenever you’ve finished a night out or want delicious room service you have that at your disposal. Staff will go out of their way to make sure you are comfortable and have everything you need during your stay. The pool and outside area with waterfall are a perfect place to relax after or between dive days…I simply cannot say enough about this wonderful accommodation in one of the most beautiful places on the planet. I can’t wait for my next visit! Mesulang!
Response from Property: Alii Heather, thank you so much for your detailed and thoughtful review. The staff takes great pride in their work and hearing reviews such as these shows that their dedication does not go unnoticed. From the housekeeps, maintenance, front office and bar staff, plus so many more. Thank you again and please come back and visit us soon :)
joibul
Stayed in Aug 2024
Solo travelers
4.0/5
Very Good
Posted on Aug 3, 2024
This hotel is well located and offers a very satisfactory level of service. The highlight is it reception staff who areincredibly efficient and delightful – most of them are from the Philippines – they knew what I was doing before I did. Plus other staff were fantastic as well. My room was satisfactory for the cost – $US200 a night. The downside was a somewhat musty smell and a very loud hall air-conditioning unit placed just outside my door plus a TV remote that didn’t work unless you were literally right in front of the TV. But apart from that I was happy with the room. The included breakfast was good I thought. The hotel was able to organise a rental car for me which was helpful.
Response from Property: Thank you for sharing your experience with us! We're delighted to hear that you found our location convenient and that our reception staff made such a positive impression on you. It's always wonderful to hear when our team goes above and beyond to assist our guests. We appreciate your constructive feedback about the musty smell in your room, the noisy hall air-conditioning unit, and the TV remote issue. We apologize for any inconvenience these may have caused during your stay. Please rest assured that we will address these concerns to improve the experience for our future guests. We're glad that you enjoyed the included breakfast and found our service for arranging a rental car helpful. Thank you for your candid feedback, and we hope to have the opportunity to welcome you back to Palau Central Hotel in the future.
DrZC
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 6, 2024
Came here whilst working with the hospital. Staff are extremely kind and helpful. Breakfast is simple but the staff are very accommodating when it comes to egg requests! They were kind enough to let me work in the dining area when I got tired of being in my room. Coffee is continuous!
Response from Property: Thank you for your review DrZC. We hope to see you again soon :)
DanO68
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 22, 2024
We thoroughly enjoyed our 3-night stay at Palau Central Hotel, a great base for a stay in Palau. It is located on the main road right in the heart of downtown, close to numerous shops, supermarkets, and restaurants. The onsite resto, The Canoe House, is an excellent place for a meal or drink. All the hotel staff were extremely friendly and helpful. They assisted us in organizing snorkeling tours and rental cars and provided other bits of useful information about the local area. Our room was excellent, one of the few facing south out to the Rock Islands, so we had the most excellent views from our spacious balcony. The room was very big, well-lit, and airy and spotlessly clean. Everything as modern and tastefully furnished with a huge king-size bed. The room had all the mod cons including great AC, satellite TV, strong Wifi connection, and a good little mini-fridge. The hotel buffet breakfast was quite good with a good variety of hot and cold options. However we were disappointed with the lack of fresh tropical fruit – just imported apples and oranges available for some reason. Seems to be a big problem in getting fresh tropical fruits across Micronesia!! We made use of the mini-gym on the 2nd floor. It was indeed mini, only enough room for 2, maybe 3 people. There was a treadmill and a rowing machine, as well as a few dumbbells and a multi-gym. All equipment was of the lowest quality, but luckily it was relatively new so still in working order. Not very impressive but better than nothing! We also had the fortuitous experience of being the first people to use the hotel rental mountain bikes. We gave them a really good run around the streets of Koror. They were adequate, but again, very low quality, so may not last long if not well looked after. Overall we had an amazing stay here and would highly recommend it to all travelers looking for a good, comfortable base in Koror.
Response from Property: Alii Dan, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had an amazing stay with us and that you enjoyed the convenience of our location, as well as the exceptional service from our staff. It's wonderful to know that you appreciated the assistance with your snorkeling tours and rental cars, and that your room with the stunning view of the Rock Islands added to your experience. We appreciate your feedback regarding the breakfast fruit selection and the fitness center. We understand the importance of fresh tropical fruits and will explore ways to improve this aspect of our breakfast offerings. Regarding the mini-gym and mountain bikes, your observations are valuable as we continue to assess and enhance our amenities to ensure they meet our guests' expectations. Thank you again for recommending us to other travelers. We hope to welcome you back to Palau Central Hotel!
SubmersibleHuman
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 1, 2024
Great hotel, will be back for more! Eclectic style, great onsite Restaurant/Bar (the Canoe Bar) most nights with live entertainment - even weekly karaoke! Clean and well designed rooms, plus your own capsule coffee maker! THE BEST mattresses - slept like a log.
Response from Property: Thank you so much for the review Di. We loved having the opportunity to get to know you and can't wait to welcome you back very soon :)
Geoff G
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 26, 2024
Hi this is now my second stay at Palau central in my last review I did say I wouldn’t return But circumstances changed and I found myself back here again Well am I a changed man the staff are Awsome as expected rooms are great and spacious pillows are fluffy and firm beds are comfortable the A/C and fan work well together I will definitely come back here again Thanks Jen.jeff and rose The hotel is Central to the shops The canoe bar is always the place to be And you will enjoy the atmosphere Thumbs up Th
Response from Property: Geoff, we are grateful to hear your second experience was a positive one and truly appreciate the opportunity to showcase our facilities and customer service. We look forward to welcoming you and the family in the future!
Vacationer631221
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 5, 2024
Palau Central is the BEST! The pool is refreshing and relaxing. The views from the pool deck or the Rock Island view rooms are more than great. Rooms are very comfortable and the beds are heavenly. In suite Keurig's and refrigerators were a big plus. The staff is very attentive and friendly. The included full breakfast was delicious. After a full day of diving or sightseeing the Canoe House Pub Restaurant is a fun evening spot. Palau Central also has free transportation to other sights or restaurants, plus we could also rent a car directly from the hotel. You couldn't ask for a better place to stay in Palau. Truly a 5 star experience. Can't wait to return!!
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 27, 2024
When you enter the hotel,you can smell how fresh it was.The lady in the frontdesk is so warm and can communicate very well.Me and my husband has a different accent and barely speak English but the frontdesk name Rona is generous to explain everything to us.She provides every answer to our question making it easy to go around the island.The drivers are very kind and helpful.Room is very clean and the lady name Carmen is very nice making our bed comfortable. Breakfast is simple yet you will know it is prepare like you are at home. The staff are so warm and maybe the reason my husband said it's different from other hotel. Their giftshop is amazing.Overall, our stay is memorable and worth every money we pay.
G2169USshannonb
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 16, 2024
Great location with The Canoe House Bar & Grill just downstairs! Really nice local art gallery next door! Clean, comfortable beds! It’s not luxurious but staff was welcoming. We had just gotten off a liveaboard and wanted a place to rest before our flight and to be able to wander Koror!
Response from Property: Thank you so much for your review Shannon. All the best :)
Gene R J
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 1, 2024
My wife and I were here for 3 nights, meeting the waiting driver at ROR Airport and arriving at this hotel at 3:30PM. A nice receptionist made the check in quick and easy, filling out a short form, verifying my credit card, collecting the key and following the driver down the 1st floor hallway. Room #2103 had wood patterned tile and was the perfect size for its comfortable king, long shelf-desk unit with Keurig coffee machine, water, refer, large TV(clear BBC, CNN and ~50 more channels), secure room wifi and a quiet wall AC. A spacious bathroom included a tile shower, large vanity and heated Japanese toilet. A sliding door opened to a concrete patio with a table and 2 chairs and view to the parking lot. The 6AM breakfast buffet is complete and run by 2 lovely cooks who prepare/serve oatmeal and omelets to your preference. Starting at 11:30AM, lunch and dinner is available at the popular adjoining Canoe House Restaurant where we enjoyed 2 excellent meals. I used the small 4 station gym and we both swam in the clean long narrow pool. We walked 220m west to the large Surangel’s Supermarket and rented a car($65 with insurance) to circle Babeldaob island and tour Koror and Malakal Islands We were very pleased with this friendly, quiet hotel which included airport transfers($66 RT), nice breakfast, good restaurant and 24 hour reception.
Response from Property: Wow…thank you so much for taking the time to share such a detailed and positive review. We are overjoyed to hear that you and your wife enjoyed your 3-night stay with us. It's truly heartening to learn that our team, from the attentive driver at the airport to the welcoming receptionist and talented cooks, played a role in ensuring a delightful check-in and stay experience. We're thrilled that you found your room to be not only comfortable but also well-equipped with all the mentioned amenities. We're glad you took advantage of our breakfast buffet, and it's fantastic to hear that you enjoyed the meals at our adjoining Canoe House Restaurant. The fact that you utilized our gym and enjoyed a refreshing swim in the pool is fantastic, as we strive to offer a variety of amenities for our guests' overall comfort. We're pleased to see that our strategic location, near Surangels Supermarket, allowed you to conveniently explore the surrounding areas. Your positive feedback on our airport transfers, breakfast, restaurant, and the 24-hour reception service is truly appreciated. Thank you once again for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you back in the future. If there are any specific suggestions or insights you'd like to share for further improvement, please feel free to let us know. Wishing you safe and pleasant travels!