LOT B-01 - 17, BLOCK B, 1ST FLOOR, Warisan Square, Kota Kinabalu, Sabah, 88100, MalaysiaView Hotel Details
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1 night
Warisan Hotel Guest Reviews
2.5/5
7 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.1
Amenities2.2
Service2.2
Cleanliness2.4
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All reviews(7)
Positive reviews(5)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Standard Twin Room
Stayed in May 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 16, 2024
The floor is quire sticky i dont know how they mooped it. And the toilet floor is not that clean. fire drill alarm suddenly and the got lights issue on my last stay. Staff is very friendly but i requested for extended check out time and already made a payment but suddenly got cancelled thank god they refund the extra charge
Response from Property: Dear Guest, Thank you for sharing your experience with us. We're sorry to hear about the cleanliness issues and unexpected disruptions during your stay. We’re addressing the cleaning concerns with our team to prevent this from happening in the future, and we’re reviewing our processes to ensure a smoother experience with extensions and payments. On a positive note, we're happy to hear you found our staff friendly and helpful. Thank you for your patience, and we hope to provide you with a much-improved stay next time. Warm regards, The Warisan Hotel team
Regena
Standard Queen Room
Stayed in Jun 2024
Solo travelers
9 review
3.5/5
Posted on Jun 11, 2024
I like the location very strategic. Lots of food near by and the mall also if you are willing to walk the extra mile to other malls. Overall for a night stay it's okay but I wish the space could be a little bit wider.
Response from Property: Dear Regena, Thank you for your feedback! We're glad you enjoyed the convenient location and nearby food options. We understand that space is important for comfort, and we'll keep this in mind as we work to improve. We hope to welcome you back for an even better stay in the future! Warm regards, The Warisan Hotel team
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Business travelers
59 review
3.2/5
Posted on Feb 27, 2024
Value for money
Response from Property: Dear Guest, Thank you for taking the time to share your valuable comments. We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better. Warm regards, The Warisan Hotel team
Divine
Standard Queen Room
Stayed in Mar 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Mar 13, 2024
Good at least can sleep
Response from Property: Dear Divine, Thank you for your feedback! We're glad you were able to get some rest. We'll keep working to improve the experience, and we hope your next stay with us will be even more comfortable. Warm regards, The Warisan Hotel team
XMCCTV
Family Room
Stayed in Aug 2024
Business travelers
91 review
1.0/5
Posted on Aug 28, 2024
This hotel has a good location, but the hygiene is terrible and the service is terrible. The plane landed at night and I had to knock on the door to check in. The WIFI could not connect. The room smelled heavily of paint and the bathroom was very small.
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hapiz
Standard Twin Room
Stayed in Aug 2024
Other
1 review
3.0/5
Posted on Aug 8, 2024
Room 407, the aircond is not cold at all even if it has to be on for 4 hours...the TV is broken...the phone is fixed
Original TextTranslated by Google
Response from Property: Hi Hapiz, Terima kasih atas maklum balas anda. Kami mohon maaf atas kesulitan dengan penyaman udara dan televisyen di bilik 407. Kami telah memperbaikinya agar lebih selesa untuk tetamu seterusnya. Terima kasih kerana memberitahu kami, dan kami harap dapat memberi anda pengalaman yang lebih baik pada kunjungan anda yang akan datang. Terima kasih