The Pacific Sutera Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kota Kinabalu

The Pacific Sutera Hotel

The Pacific Sutera Hotel, 1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah 88100, Malaysia
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Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. "The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.Show More
We Price Match
hotel overview picture
Last booked 1 hr ago
4.1/5Very Good·Great Location
Everything is super good hotel good breakfast good place
Amenities
Golf CourseSunbathing AreaOutdoor swimming poolExclusive Beach AreaSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFree
All Amenities
Surroundings
Airport: Kota Kinabalu International Airport
(6.7 km)
Train: Tanjung Aru Railway Station
(7.0 km)
Train: Kinarut Railway Station
(17.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Junior Suite
9

Junior Suite

1 King bed
75-83m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premium Sea View Twin Room
7

Premium Sea View Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Premium Twin Room
7

Premium Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Premium Sea View King Room
7

Premium Sea View King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Deluxe Sea View Twin Room
7

Deluxe Sea View Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Family Room
11

Family Room

1 King bed and 2 Single bed
67-75m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Twin Room
10

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Premium King Room
7

Premium King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Sea View King Room
11

Deluxe Sea View King Room

1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Suite
10

Executive Suite

1 King bed
105m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Presidential Suite
5

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe King Room
8

Deluxe King Room

1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Guest Reviews

4.1/5
Very Good
764 reviews
Verified Reviews
  • Cleanliness4.2
  • Amenities4.1
  • Location4.4
  • Service3.9
Average for similar properties in Kota Kinabalu
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 19, 2024
房間面積還可以,無論是朝花園還是朝海,景觀都還不錯。有游泳池,可惜住了3天都沒機會去游泳,因為晚上7點就不開了。
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 18, 2024
Everything is super good hotel good breakfast good place
Original TextTranslation provided by Google
D‍o‍u‍d‍i‍n‍g‍x‍i‍n‍g‍z‍h‍e
November 11, 2024
The quilt smelled musty and the hotel service was very poor.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 11, 2024
호텔 수영장이며 조식이며 모든게 다 좋았습니다 하루하루 세면도구와 수건도 바꿔주시고 친절하고 객실안에도 깨끗했습니다 체크인할때 한국분이 계셔서 더욱더 편했습니다
Translate
원‍식
November 8, 2024
Due to some circumstances, my girlfriend was traveling alone, so I booked the hotel for her. My girlfriend had the worst experience. First of all, it seems like the front desk staff needs to be re-educated. I told them several times that I had already paid the accommodation fee and tourist tax through Trip.com, but they said that they didn't pay it and that it was only 10 ringgit, so they were sarcastically telling me to pay even though I'm not a beggar. In the end, when I showed them the English invoice, they said they understood without saying anything else. If they can't confirm the payment internally, and they won't accept it because I showed them the English invoice, shouldn't they at least apologize for the sarcasm? In addition, they requested a late checkout and went swimming, but they didn't ask to extend the room key, so the key time expired and they couldn't go back to the room. If it's a late checkout, shouldn't they automatically extend it or should they ask in advance if there's an internal policy regarding the key extension? In the end, my girlfriend went down and asked them, and they said, "You didn't tell me, right?" They extended my stay without even saying sorry, saying such ridiculous things. I wonder if this is a 4-star or higher hotel. Rather than spending this much money and experiencing the worst service, it would be better to spend a little more money and go to Shangri-La.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 7, 2024
住的房間很臭,隔音也很差
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 3, 2024
很不錯的酒店,性價比很高
Translate
K‍E‍N‍-‍l‍i‍a‍n‍g
November 2, 2024
I think this hotel is more like Le Meridien, a building on the edge of the city. The hotel itself is just so-so. There is a swimming pool at the bottom of the building with a sunset restaurant. The hotel is connected to Magellan, with Yacht Club in the middle. You can share the 50-meter Yacht Club swimming pool with eight lanes (1.5-2.2 meters deep gradient). I stayed at Magellan once in April. Its own swimming pool is not big, but there are many restaurants. The price is more expensive but there are more choices. The majority of the two hotels are Korean, and there are a few Europeans, Americans, Chinese and Indians. The breakfast is at the level of a four-star breakfast buffet.
Original TextTranslation provided by Google
E‍r‍n‍i‍z‍a
November 2, 2024
Room is clean.. very suitable for relaxing.. but need more friendly staff with smile..

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
MYR 180.00 (approx. CAD 56.26) per person per night
Adding cot: Free
Children 3 years old and over
MYR 180.00 (approx. CAD 56.26) per person per night

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
MYR 40.00 (approx. CAD 12.51) per person
Children 13–17 years old
MYR 80.00 (approx. CAD 25.01) per person
Adult
Buffet:MYR 80.00 (approx. CAD 25.01) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1999
  • Renovated: 2014
  • Number of Rooms: 500
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. "The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Silk Garden
Cuisine: Chinese
Dining options: Reservations available
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About This Property

Nearest AirportKota Kinabalu International Airport
Distance to Airport6.75KM
Nearest Train StationKinarut Railway Station
Distance to Train Station17.63KM
Average Price FromCAD267
Hotel Star Rating5