My recent stay at this hotel was a mixed bag of emotions. On the positive side, the room itself was lovely, with a spectacular view that truly took my breath away. Right on the beach , away from
The hustle and bustle. Get a good peaceful nights sleep , great soft bed .The breakfast spread was also quite impressive, offering a wide range of options to satisfy any palate. However, there were a few aspects of the service that left me feeling disappointed.
Firstly, the attitude of the staff could have been greatly improved. When I realized that there were no toothbrushes in my room, which was supposed to be a deluxe room, I was told that only certain rooms are provided with toothbrushes. This seemed like a strange policy, and it left me feeling slightly inconvenienced.
As it was not stated anywhere .
Moreover, the way the staff received guests was not as warm and welcoming as one might expect. They appeared to be somewhat rude and unfriendly, not considering that many guests have traveled long distances and may be tired or hungry upon arrival. For instance, upon my arrival, I had to wait five hours before check-in, as I arrived earlier and there was no offer of refreshments like water to help ease the wait. And offer for early check with payment ofcourse …
Additionally, when I inquired about the possibility of paying for having breakfast on site when we arrived at 9.30 am I was told it closes at 10 and not offered to go ahead ,
Luggage storage is outside of reception, not safe or locked up .
In summary, while the hotel offered some great amenities like a lovely room and a plentiful breakfast, the service attitude lacked
Excellent
641 Reviews