Novotel Krakow City West

I like spending time with my family. Since I have a baby, I like that the jungle room is automatically reserved.

The hotel presents itself well, with a new and welcoming hall and a good restaurant. The property has a small children's play area and a usable indoor swimming pool. I've read that some people complain about the water temperature being too cold, but in reality it's the same as in many other normal pools. The rooms are clean and quiet, the only flaw concerns the lack of small services that I would expect from a 4-star structure such as courtesy slippers, hangers in the wardrobe and a working hairdryer as those in the rooms are not useful therefore I recommend you to bring one from home. The staff has always been helpful, as regards the coldness encountered by some we noticed that it is a characteristic aspect of the entire city, it is probably an aspect that we Italians highlight with more attention because we are accustomed to it differently. Overall I recommend it