To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(51)
Positive reviews(38)
Reviews with photos/video(1)
Negative reviews(4)
Guest User
Double Or Twin Double Or Twin Standard
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Excellent location, walking distance to Main Square and Railway Station. Kind and helping personnel. Tasty breakfast. Always happy to be back.
Haila Mary Macalinao Forbes
Standard Room
Stayed in Dec 2022
Travel with friends
4 review
4.2/5
Very Good
Posted on Jan 26, 2023
Location is superb
Food is great
Thank you
Will recommend and book again
Tsung Wen
Double Or Twin Double Or Twin Standard
Stayed in Jul 2024
Solo travelers
68 review
5.0/5
Outstanding
Posted on Aug 19, 2024
This hotel is really great. I'm very satisfied. It's very quiet. The room is big. The breakfast is rich and delicious. The only hot food is scrambled eggs. Everything is great.
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Guest User
Double Or Twin Double Or Twin Standard
Stayed in Apr 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on May 25, 2024
It's about a 5-minute walk from Krakow Central Station, and about a 10-minute walk from Krakow's Old Town, and other tourist attractions are within walking distance.
There's a convenience store just a 1-minute walk away. The building is old, as it's close to the Old Town. The staff are cheerful and friendly.
I also went to the Auschwitz Concentration Camp Museum and the Weliczka Salt Mine, so I would be using Krakow Central Station as a base for sightseeing, so it was important that the hotel was close to the station. I decided on this hotel because it was the best value for money.
It turned out to be a good choice.
By the way, there is no air conditioning or refrigerator. This is common in Europe.
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Anonymous User
Standard Room
Stayed in Jan 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 21, 2023
It was very good for sightseeing near the old town. The room was also very spacious and comfortable. The breakfast buffet was also delicious.
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Yeo Alan
Standard Room
Stayed in Oct 2022
Couples
20 review
3.2/5
Posted on Nov 23, 2022
Convenient transportation and close to the train station
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Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Dec 16, 2024
Excellent location a short walk from the main train station & shopping centre (with food court). In the other direction short walk to where tour groups meet and the start of the tourist area. Travelled solo and felt very safe walking around the area. Hotel is on a main road, but room did not suffer from external noise. Excellent sized room with armchair, good storage, plenty of space to place luggage but without it being in the way. Breakfast runs for several hours so have option of going early if out on excursions or having a more leisurely start. Breakfast had plenty of fruit, breads, cold cuts, cereals, sweet options and a few hot items so should suit everyone. Reception were helpful and efficient. At times the staff struggled to keep on top of clearing tables and replenishing breakfast items but this seems a common issue in hotels post COVID. Some items e.g pastries weren't labelled at breakfast so not clear what flavour, if sweet/savoury or if contained any items like nuts people may have allergies to. This would be a simple fix to make. Overall I enjoyed my stay and would book again if I return to Krakow.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 14, 2024
Hotel is magnificent. An old architecture building in Matejko plac, square which is 5 minutes walk to the Krakow main square. Everything is close including main bus & rail station and shopping mall Gallery. Public transport is 1 minute walk from hotel doors, maybe even closer. Hotel is very clean and I'm very satisfied with it. Stuff of hotel is very helpful and nice.
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 6, 2024
Great location, the guy behind desk was so helpful from the minute we walked in,everyone friendly no issues at all, rooms may need updating but clean and comfortable, bells from church you can hear, didn't affect us, nice to hear, will definitely stay again and recommend to friends
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 1, 2024
I went as a solo traveller and felt very safe here. It’s 5 mins from walk from the city wall entrance to the old town and 5 minute walk to Galleria Krakowski and the train station so the location is great. The rooms are standard but my bed was very comfortable. No kettle in the room but a helpful man at reception provided me with this no problem. The price was very reasonable so I would go back. Only downside was the church bells hitting out a tune at 6am and on the hour until 9pm
Guest User
Stayed in Sep 2024
Other
3.0/5
Posted on Oct 29, 2024
Got a deal here for a night, and it's local to both bus and train station. 3 star with basic rooms that do the job but are nothing special. Smallish room with ingle beds and small shower room ensuite. Heating by radiator, small TV, desk and wardrobe. Shortage of handy plug sockets and no extra pillows or blankets if you're cold.
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 19, 2024
Nice room/bathroom. Decent simple buffet breakfast. Very central location. No air conditioning, but rooms have a fan, which did the job. Shopping centre & train station close by. The only downside, the church next door uses its bells from around 6am-9pm or so. But that's out of their control.
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 5, 2024
Superb location a block from railway station, and near the beginning of the old town. Decorations are not from 2024 but thats not a major problem for us. Big room and cosy bed. Good breakfast. Everything clean and in order. A bit hot but thats the way it is in Europe. No AC in cheap hotels. Would stay again.
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Apr 21, 2024
The location of the hotel is excellent, just between the train station and the old city, near the Barbican walls. The room was clean with comfortable bed. The staff was helpful. The breakfast is various. Great value for money.
Guest User
Stayed in Aug 2023
Solo travelers
4.0/5
Very Good
Posted on Sep 4, 2023
Just a few minutes walk from the shopping mall exit (Mercure Hotel) A great location overlooking a open park area near the old town. Reception staff were friendly and helpful. Good wifi. Eurosport and Music channels gave the options of some English. Room didn’t have a fridge or safety deposit box…but you can borrow a kettle if you ask for one. Big bathroom…but a fair step up into and out of the shower and the non-adjustable shower head meant it needed to be hand held to wash your body. Church bells started to ring on the hour from 7 a.m. A good choice for a short stay.Breakfast was 45 zloty but I didn’t try this time.