Hotel Pilatus-Kulm

Hotel Pilatus-Kulm Reviews

Hotel Pilatus-Kulm

Pilatus Kulm, Kriens, Canton of Lucerne, 6010, SwitzerlandView Hotel Details
Hotel Pilatus-Kulm
Hotel Pilatus-KulmHotel Pilatus-KulmHotel Pilatus-Kulm
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Hotel Pilatus-Kulm Guest Reviews

4.6/5
Great
66 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(66)
Positive reviews(46)
Reviews with photos/video(8)
Awesome stay(5)
Negative reviews(2)
MHK__
Standard Double Room
Stayed in Jun 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 1, 2022
Best stay ever. The dining area and the food was great; soft and comfy sheets; five minute walk to the Pilatus mountain trails; warm staff. Just perfect. Ps. That little cart that brings you up to the Pilatus-kulm and the hotel is free of charge if you are a guest. Normally you would have to pay. The hotel provides the guest with one ticket up and one ticket down so you cannot go down once you have arrived. Dinner and breakfast is included and they are both so so good.
6/12
claborate
Standard Double Or Twin Room
Stayed in Aug 2024
Couples
23 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Although Mount Pilatus is not well-known here and many people have never heard of it, it definitely impressed me more than Jungfrau. The reception was warm and souvenirs and chocolates were given when checking out. The breakfast and dinner experience was great and I will come again.
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Guest User
Junior Suite
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 26, 2024
A very elegant and high-quality room with a small balcony. The hotel comes with coffee capsules, tea bags and fruits. You can have afternoon tea leisurely and look out at the mountain view. The bedroom and bathroom are very clean. Our whole family enjoyed our stay. It's just a pity that we didn't encounter it. The weather was sunny all day, so I couldn't enjoy the full mountain view. I hope to have good weather if I have a chance to stay here next time. By the way, the service staff are very polite and elegant. They are very good.
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Guest User
Superior Twin Room
Stayed in May 2023
Travel with friends
12 review
4.7/5
Amazing
Posted on Aug 29, 2023
Unique location, stunning views, exquisite historic buildings, elegant restaurant and fine dinner. Everything is unforgettable.
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Aug 22, 2024
First-class vision, unbeatable
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Guest User
Standard Double Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 19, 2023
We had booked 2 nights and arrived in the evening. The cable car and the cog railway end right in front of the reception. In the evening there was a wonderful 4-course menu that you can put together as an option. We were given excellent advice on the choice of drinks. We were seated and had another table the next night. We were lucky with the weather and were able to enjoy the sunrise from the bed. The breakfast is a buffet with everything your heart desires. We were given a valley and a mountain ride from the hotel. We came within 5 m of the ibex. The sunset is just spectacular from the highest point. The stay on the Pilatus is also an unforgettable experience thanks to the "imperial weather" and the many photos.
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king
Superior Twin Room
Stayed in Jun 2023
Family
20 review
4.7/5
Amazing
Posted on Jul 8, 2023
Restaurant food is ok. Although the place is old, it is well equipped.
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Jiagangg
Standard Double Room
Stayed in Jun 2022
39 review
5.0/5
Outstanding
Posted on Jul 18, 2022
#positive #I was happy with the Mosquito Control Measures, Bed Comfort Level, Soundproofing, Natural Light in the Room, Nearby Shops, Corridor Soundproofing; The breakfast and dinner provided by the hotel are good. The hotel has a good location and is a good place to shoot sunrise and sunset.
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Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 17, 2024
First of all, the views are really stunning. The staff were very operative, friendly. Special thanks to the staff who cared of clean the snow from steps as fast as possible to get the best views from mountain. Food was really really delicious. Who is not staying at the hotel and is going to go back to the city, the best time to go on a Pilatus is sunset.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 27, 2024
Amazing. We hiked up from Alpnachstad for a 4pm check-in. After the crowds leave you have the summit to yourself for sunrise and sunset. Feels very exclusive. The food is just amazing, the service too. Feel so lucky to have stayed here. A must do.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 13, 2024
This was my fourth time on Mt. Pilatus, but it was the most special one yet. I booked my stay one day before in order to make sure the weather would be perfect. It was a dream of mine to watch the sunset and the sunrise at ~2000 meters. Coincidently, that same evening, Pilatus would host an Astronomy Evening. Not only did I get to witness the most beautiful sunset and sunrise with Alpsteinbocks, but I also got to experience the Perseid Meteor Shower at ~2000 meters high. I saw about 10 shooting stars, Saturn, Adromeda, freckles on the Sun, etc., all thanks to Chris Kravogel and Jos Kohn from Astroevents.ch, the two experts providing the event. Furthermore, this stay was accompanied by the most exquisite cuisine. Dinner was made up of a 3-course menu and, for breakfast, there was a buffet with so many options to choose from. Highly recommend this experience.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 15, 2024
Staying at Hotel Pilatus-Kulm was an experience that we completely enjoyed. The hotel rooms are really comfortable and cozy after a day of hiking. It was fun to feel like the very few, once all the visitors left and it was just the hotel guests from dusk to dawn. Take advantage of the multiple hiking paths and of course just enjoying the views.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 11, 2024
Too early in the year for the cog railway the hotel was accessed from Kriens, just outside Luzern by two gondola rides. A very warm welcome from the reception set the standard of service throughout the stay. Stayed in the suite, room 401, Drachenhimmel. This was a lovely room, very large and double aspect. The bathroom, with a large bath and 2 washbasins was also large. Although outside temperature was below freezing the room was warm and cosy. Dinner and breakfast both excellent. Deep snow meant some outside paths were closed. Felt so lucky that the skies cleared to reveal the superb views. From start to finish a very memorable experience, enjoyed every minute of the stay
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on Jun 30, 2024
The Hotel Pilatus-Kulm is one of the best, if not the best, mountain hotels we have ever stayed at. The adventure starts with the easy of booking, communicating with the hotel staff (thank you very much to all who answered our questions quickly), taking the Pilatus Bahn, walking directly to check-in and having everything ready for our family (we had 4 rooms with different room type needs), to opening the room windows and seeing the beautiful valley below. This was the first visit for our family (my wife and I were here about 5 years ago). We said at that time that we will bring our whole family back one day ---- and we did. We kept telling our family over and over again how magical this mountain is and it did not disappoint at all! We all wished we could have stayed an extra day or two (we stay two nights). The restaurant was fantastic. The breakfast was bountiful and the evening meal was an event, not just a sit down and eat time. It was dining at its best. We highly recommend the Hotel Pilatus-Kulm for all ages (our range was from 2 years old to 65 years old). We do recommend to get rail tickets and seat reservations in advance as there are times the train could be full and having advance tickets AND seat reservations is a must.
Guest User
Stayed in May 2024
Couples
2.0/5
Posted on Jun 3, 2024
Fantastic location but several issues: 1) Access to the room difficult to find once you leave reception 2) Room access difficult for elderly patrons. No lift from reception level, significant stairs 3) No iron / ironing board in room 4) No refrigerator / mini bar in room 5) “Welcome aperitif “ is a token event 6) Meals at table not served together. Some guests served about 10 minutes after others on the table had finished their meal 7) No porterage provided. Extremely difficult for elderly guests 8) Don’t quite understand bedding in Switzerland. 2 single beds pushed together doesn’t make a double unless you address this with appropriate fitted sheets or topper & 1 quilt (duvet) not 2. 9) 9