Ilio Boutique Hotel

Not what we expected! The hotel looks real good from the outside but its not what it looks like at all At arrival we where told there was no room for us. They said another guest had to stay another night so they gave them our room. They said they had another room across the street. When having a look at it it was not at all the same standard. This was basic apartment for rent 200m away. There was no will from the staff to make up for it. When we said that we booked 4 nights at the actuall hotell and asked us if they could do anything for us they just said we rented a room and they gave us one, even tho it wasnt at the same property. The bathroom had a horrible smell and upon asking the staff to do something about it they told us just to open the balcony door which they also did in our rooms when we were not there. Did not feel safe to come back to open doors with all our luggage in there. The rooms look good but there is a lot of things that need to be better. There is no exhaust ventilation in the room niether the bathroom. So if you shower the whole room get moisturized. Two out of the three days we stayed there where no hot water to shower. Only plus is a very nice housekeeping staff who are very helpful when asking for help.