Cosmo Hotel Kuala Lumpur

Cosmo Hotel Kuala Lumpur Reviews

Cosmo Hotel Kuala Lumpur

13, 15, Leboh Ampang, City Centre, 50050 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50050, MalaysiaView Hotel Details
Cosmo Hotel Kuala Lumpur
Cosmo Hotel Kuala LumpurCosmo Hotel Kuala LumpurCosmo Hotel Kuala Lumpur
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Cosmo Hotel Kuala Lumpur Guest Reviews

4.1/5
Very Good
263 review
Verified reviews
Location4.3
Amenities3.8
Service4.1
Cleanliness4.0
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All reviews(263)
Positive reviews(230)
Reviews with photos/video(73)
Awesome stay(63)
Great location(46)
Clean and tidy(35)
Friendly owner(31)
Parking difficult(14)
Great value for money(12)
Easy to get around(12)
Convenient for shopping(7)
Negative reviews(33)
Visa CD
Deluxe King Room
Stayed in Oct 2024
Couples
8 review
3.0/5
Posted on Oct 6, 2024
Nice view of Merdeka Tower? Location is great, near Dataran Merdeka SCKLM starting line. We caught 2 baby cockroaches in our room despite the room looking decently clean. Outdoor Parking by the building we paid rm140. The parking operators like to slaughter you when there are running events I guess.
Guest User
Cosmo King Room (No Window)
Stayed in Jul 2024
Solo travelers
37 review
4.7/5
Amazing
Posted on Aug 2, 2024
This was a great hotel in a great location. It had a unique feel, and the staff was extremely helpful. Prem at the front desk, in particular -- she went out of her way to help me get a taxi when I had to leave very early in the morning to catch a flight. Highly recommended if you're in the area.
kychee
Cosmo Twin Room (No Window)
Stayed in Jul 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jul 28, 2024
Generally good experience at the hotel. It is surprisingly clean, and room without windows did not smell. Just thought that the service personnel could be more patient. But I do understand that there were a large group of tourist setup weird and ridiculous requests throughout their stay at Cosmos. Not sure if there were thorough cleaning as past tenant's luggage tag was still found in the room.
Raisha Rizky
Cosmo Twin Room (No Window)
Stayed in Jun 2024
Family
8 review
4.5/5
Great
Posted on Jun 16, 2024
Hotel location is strategic..nearest to Dataran Merdeka,walking distance..Room cleanliness is good..
Anonymous User
Junior Suite
Stayed in Jun 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jun 13, 2024
Bfast menu is so basic. Lift is out in service, long wait bcause so many people. The conciege is polite. Have a suspicious feeling about the smoke detector because the red light is blinking, suspect recorder ๐Ÿ˜…๐Ÿ˜‚
Johnny1974
Executive King Room
Stayed in Mar 2024
Couples
21 review
4.0/5
Very Good
Posted on May 9, 2024
The hotel turned to be better than expected. If you want to explore Merdeka square, River of life, Central Market & Chinatown it is the choice.
5tring
Cosmo Twin Room (No Window)
Stayed in Jul 2024
Booked for others
3 review
3.7/5
Posted on Sep 29, 2024
My client told me that this hotel needs to improve the quality of interior decoration to make it look more attractive
Zeera Razuzi
Deluxe King Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Strategically located in the heart of Kuala Lumpur. Easy access to public transport ie Masjid Jamek LRT Station. Also close to Merdeka Square. Room was greatly maintained. Clean and tidy. Will stay again in future.
ALEEs
Cosmo Twin Room (No Window)
Stayed in Oct 2023
Family
4 review
3.5/5
Posted on Oct 17, 2023
Location strategic, near klcc and lrt. Room ok for staycation. Just door lock not working. Counter strictly on their check in time. Normally hotel will consider check in if room available but this hotel not. I arrived around 2.30pm and have to wait till 3 pm. The parking part very2 disappointed.
Response from Property: Dear THE ALEEs,Greetings from Cosmo Hotel Kuala Lumpur.Thank you for your recent stay with us. I am sorry to hear that you did not receive the service that you expected during your stay at our hotel. Please accept our sincere apologies for any inconvenience this may have caused.We hope that you will give us another opportunity to serve you in the near future and restore your faith in our hotel.
Wka
Deluxe King Room
Stayed in Mar 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Mar 19, 2024
The location is in city centre and very convenient as there are many restaurants nearby. The room is clean. The shampoo is out and the staff refilled very quickly. Staff are nice and helpful.
Slewandowski
Cosmo King Room (No Window)
Stayed in Mar 2024
Couples
3 review
4.5/5
Great
Posted on Mar 25, 2024
Beautiful location! 10-15mins walk away from Petaling street where you can feast and shop. Awesome hotel room indeed!
Nattida
Deluxe King Room
Stayed in Apr 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Apr 21, 2024
The reception staff are very cute and friendly. By Khun Sherine, thank you very much.
Eldelf Fang Chen
Cosmo Twin Room (No Window)
Stayed in Sep 2023
Family
2 review
4.5/5
Great
Posted on Sep 12, 2023
great stay, room is spacious and itโ€™s only 3minutes walk from lrt station. but unfortunately thereโ€™s some problem with the room key for the last night, can open from inside but canโ€™t open from outside so must got at least one person in the room to open the door. But since itโ€™s already last night, so doesnโ€™t matter for us. Will def stay again.
Response from Property: Dear EldelfThank you for your feedback. It is our pleasure to receive a good comment. Rest assured the room key issue will be looked into. Thank you for staying and hope to see you again. Best Regards, The Management.
Guest User
Cosmo King Room (No Window)
Stayed in Mar 2024
Family
5 review
4.2/5
Very Good
Posted on Mar 8, 2024
we choose this hotel cause it is one the nearest to merdeka square, it is just within walking distance. and thereโ€™s a lot of eateries around here. but thereโ€™s a lot of downside of this hotel too. the room smells weird. itโ€™s hard to adjust the shower head. the fridge kinda not working. i really prefer them to provide bottled water instead of in the refill bottle cause i really have some trust issue with where is the water coming from. the hotel doesnt take responsibility to provide parking for the hotel guests. you are on your own. do not deceive by the private parking lot right beside the hotel, it is way too expensive. charge per hour 24/7. rate : 100/weekday, 140/weekends. drop your belongings in front of the hotel then park you car at the parking lot in the opposite building, rate 20/day.
Cherry Lim
Cosmo King Room (No Window)
Stayed in Aug 2023
Solo travelers
7 review
4.0/5
Very Good
Posted on Sep 7, 2023
Location was good, near to the LRT station, near to KLCC and China Town Staffs was friendly and helpful Rooms was big and the bed is good, toilet is big too. The only things was found a live cockroach baby when I open the door. Still have more improvement on the cleanliness part So far overall was great
Response from Property: Dear Cherry LimThank you for taking the time to share your experience at Cosmo Hotel Kuala Lumpur. Please accept our sincere apologies for the experience that you have encountered. We always strive to provide the best service to our guests. On this occasion, we regret we did not meet your expectations. Rest assured your comments will be looked into. We look forward to serving you again soon. Best Regards, The Management.