Mercu Summer Suite KLCC @ Penguin Homes Guest Reviews
3.7/5
5 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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Positive reviews(2)
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Negative reviews(3)
Mehmet Ali
Bed in 12 Beds Mixed Dormitory
Stayed in Jul 2024
Business travelers
17 review
1.0/5
Posted on Jul 21, 2024
Berbat
Guest User
Bed in 4 Beds Female Dormitory
Stayed in Dec 2021
Solo travelers
1 review
2.2/5
Posted on Dec 24, 2021
On other platform, it states the deposit RM200 but on trip there's none.
I booked the capsule ones, for female dorm. The toilet was moldy, the ceiling is full of mold, for those who are allergic to mold please avoid this particular capsule dorm.
Turns out theres an Indian tenant for 2 years that's very rude. Forcing herself into the toilet early in the morning while I was using it & complain that I was disrupting her morning schedule before work.
Very rude & fussy tenant. Her stuff is full at the sliding door. Has no sense of respect as if you don't pay for your stay there.
She also wears shoes inside the dorm so for muslims female that want to utilize the space for solat please remember it's not suitable.
The capsule bed doesn't have a door / lock so basically it's not safe. For better security capsule I recommend luma casa hotel, their capsule has locks & solid doors.
The manager / housekeeping will open the door without knocking so have to be extra aware of your privacy.
Ahmed
Bed in 12 Beds Mixed Dormitory
Stayed in May 2022
Travel with friends
3 review
1.5/5
Posted on May 26, 2022
Aweful accomodation
B Bie
Bed in 4 Beds Female Dormitory
Stayed in Oct 2022
Family
5 review
3.2/5
Posted on Oct 28, 2022
I didn't sleep because I ordered a room but the money was not returned