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5 star

DoubleTree by Hilton Kuala Lumpur
4.5/5633 Reviews

DoubleTree by Hilton Kuala Lumpur

Kuala Lumpur City Centre Kuala Lumpur|1.15km from UTMSPACE KL
It's all smooth since i choose booking hotel via the Trip apps. Don't be lazy to read a review and picture uploaded from others. Just a lil bit confuse when to check in, i'm driving to there, so, find The Intermark Mall, then go to the Gate C, you can park from level 4 and above. You'll find Lobby entrance lift, go to Level 1 to Hotel reception. After check in, you can see the lift to the hotel. It is not the same lift to the car park. Don't forget to endorse your carpark ticket at the frontdesk before you check out My check in was so easy and smooth. The staff greet me very friendly, as soon as they saw me walk in. The frontdesk manager who assist me, also was a good looking, humble, always smile, soft spoken, make customer feels comfortable ”Tenang Rasa Hati”. 5 star for you. While waiting, you will be given a Hilton Cookies, yummy ☺️ Then show your booking number and your ID, give your email and phone number and hallas your access card are ready. There's a mall down there. You can go for shoping, everything you need, just name it, pharmacy, saloon, money changer, boutique, and also a food's court. The bed, bathroom was very clean. Smells fresh, good and fragrance. The interior design just like shown in the TRIP. The next day, while i'm going out, the house keeping cleans my room just like before i've check in. He changed everything, towel, bathrobe, and top up more drinking water, tissue, conditioner etc, i like it so much... i gave him 5 star rating for this. My room so refreshing for another one more night. I like the way they separate the floor in the bedroom, so i don't have a problem to pray in here. Breakfast from 7.30 - 10.30am at 'Makan' level 11. Even i'm on my IF but it's ok, my cheat day, hahaha. There is a variety of foods you can choose, Asian, Indian, western, malaysian breakfast, pastry, salad, noodle, murtabak, tosei, fruits, cracker, everything was there. I'm not a picky person, but every hotel i go/stay, i will try their Omellete and here, i love it so much because there is so many ingredient you can add in, just name it, sausage, mushroom, cheese, etc. I have a realy nice and fantastic moment being in this hotel, and i will not hesitate to stay here again next time.

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Business travel

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Breakfast

Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel
4.5/5139 Reviews

Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel

Kuala Lumpur City Centre Kuala Lumpur|1.32km from UTMSPACE KL
We spent six nights here in a Premium room on the 15th floor. The room was spacious, well laid out and comfortable apart from the rock hard bed. We asked for the bed to have some softening layers added to it which helped but it still wasn’t great. If the mattresses are so hard now I shudder at the thought of what they’ll be like in a year or two… There were some teething issues with the hotel being so new. This was to be expected as it’s only been open for a couple of weeks. Probably one that was unforgivable was that our door was left unlocked all day by housekeeping. We reported this to the front desk but I was made to feel at fault as I didn’t tell them sooner. A little hard to do that considering we’d been out all day… this simply can’t be allowed to happen to anyone. The biggest issue for us centred on catering. We ordered room service one night and it was disgusting and almost inedible as it dried out, overcooked and tasteless. The main gripe was around breakfast as the food was never hot and you couldn’t get a decent coffee as the machines either produced luke warm beverages or only half a cup. Very frustrating. The staff were well aware and were full of apologies and mentioned they are having lots of issues with the induction heating. I hope it gets sorted as there is potential for a phenomenal breakfast to be offered as it was a good spread. Hygiene was also a concern when it came to the breakfast cereal as you had to dig the spoon out and I watched staff using their bare hands to shove the spoons back in. Gross… I made the suggestion of leaving the spoons in a bowl at the front but the staff member wasn’t having it. Apart from that, I could see the staff are trying very hard to make the breakfast better. Similarly, I let the swimming pool attendant know there was a broken tile on the side of the pool that I nearly cut my arm on. I’m not sure he cared less or perhaps he didn’t understand. I’m leaning towards the former. The location of the hotel is okay and it’s about a 10 minute walk to KLCC and 20 to Pavilion. Many of the Grab drivers didn’t know where the hotel was as it’s so new. We had to guide them. The biggest asset to the hotel are the staff who were super friendly, especially the lively security guys out the front. I hope they manage to get the opening issues sorted soon. Best of luck to the team.

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Top rated hotels in Kuala Lumpur

Searching for hotels near UTMSPACE KL? Compare room rates and reviews to find your ideal stay.
Scarletz Leisure Suites KLCC
4.3/593 Reviews
Kuala Lumpur City Centre
THE HOTEL WAS SUPERB !! And amazing. It was a great staying night there and the hotel have Netflix and nice view from my room. Please go to the pool !! You can see the KLCC view from the pool. the price was just nice and MY ROOM IS SOOO TIDY , CLEAN , PRETTY AND GREAT !
Pavilion Embassy Suites KL
4.2/519 Reviews
We booked here to stay for a month for a holiday and to see our friends and family. Great location. Convenient with a supermarket, cafe, and a restaurant on the ground floor. My main issue is one of the security guards keep treating my family with contempt. Despite confirming I have booked to stay in this building with 2 parking bays allocated, he continued to threat with fine of RM200. This is only applicable if we park in the wrong space, but I explained we have our own parking bays! On some occasions, my own access pass for the car park auto gate failed to work - the same guard refused entry until I gave a length explanation. When I went to explain that I have booked to stay here and to just please let me and family in (my mother is nearly 70 and had to endure his interrogation) - his tone became aggressive. It is incredibly exhausting having to do this each time, especially as we have travelled from far, with a small child and paid a premium for this accommodation. Whilst I understand the need for security, it is not ok to make the residents’ lives more difficult as such. It’s very disappointing and caused myself and my young son a great deal of stress.
Utm Hotel & Residence
4/51 Reviews
So far so good. My family enjoyed it. At level 1 you will got everything such as clinics, hair cut shop, coffee shop, Mart, Mynews etc. Also at level 6 got bowling and level 7 swimming pool.
Scholars Inn Utmkl
4.2/52 Reviews
Easy room checkout Room clean Booked for work purpose and satified with the room given.
Trillion Suites by SLG
4.5/5201 Reviews
Kuala Lumpur City Centre
Really good location with big apartments I stayed with my family which was enough for everyone
Expressionz Suites by IHost Global
4/531 Reviews
Located near to KL town. Receptionist was good. The way to parking quite small. There was two private bedrooms inside one house. Everything was good. Going to repeat soon

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