Best Hotels near Surau Al-Imtiyaz, Kuantan

Good points - Clean room. Clean bathroom. Bed was comfy. Bedsheets was nice and clean. Bath towels were clean and fluffy. Plenty of lifts. Shower was hot. Breakfast buffet was expected for the price paid. Bad points - Room was small. Had a full length window facing another block of rooms. Unable to open the glass window. Aircon was not cold - woke up a few times feeling hot. Unable to control the aircon. Bath mat was not provided. Carpet in the corridor outside looks like it has not been vacuumed for months. Keycard was a bit difficult to work - had to keep swiping it to open the door.

Arrived at the guesthouse for check in quite late at mid nite. Booked for 2 rooms and requested for side-by-side rooms or very near to each other. At 1st they wanted to allocate at 2 different places which I declined. Finally, only given rooms facing slightly each other. Was informed beforehand that water heater in one of the rooms does not work, so…have to accept since we have no other choice. Have to enter different entrance from the reception area to get to our rooms as this place is of shoplots building. No lifts & have to walk up the staircase which is also not clean properly. Rooms condition are bad & not clean properly. Curtain and it’s railing are about to collapse! Linens & bedsheets have visible stains with a few ink/pen scratches on a few spots. Towels are faded with a few have holes on them. Phones in the room didn’t work or no connection to reception when tried to complain. As we are tired and lazy to go down to reception, we tried calling the reception many times using own phone but nobody bothers to pick up. At last, we use the towel and our own shirts as linen to cover the dirty linen. Lock (inside & outside) at toilet Door is broken & main entrance door only use the doorknob lock in one of the rooms. Leakage on the bottom part of the sink. Found left over rubbish in plastic bag from previous tenant(?) maybe behind the bedside table. What a mess we are in! Rooms equipped with TV but only a few channels are accessible. No fridge, provide with jug ( but you have to go down to pantry area located next to reception to get hot water) & 2 mugs. No tea/coffee/sugar & mugs have lipstick stain on them. Wifi service is stated as available but you can’t get connection from the rooms area actually…so don’t bother & dont waste time trying to get the connection. Will not stay at any of the Sun Inns chain in future.

Everything is okay, good sleep. The mattress pillows are best. not noisy.. only aircond lmbt cold, trash can not in the room & shower heater mcm there is a shot sbb on off when taking a shower. no elevator. parking free.

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown. They were extremely accommodating. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely visit again.

I was assigned a room at 4th floor. Since its at lower level of its 15 storey, I requested a room facing not facing the noisy main street. Good choice: view of a football filed, a mosque and part of the city. The room: The Hotel management probably believe that 1980s heyday decor is a selling point. Save for the flat screen telly, the rest still preserves its 80s setting: louvred wardrobe, bedside cabinet central console with rocker switches, blanket on top of sheets (not quilt), tiled (not marbled) bathroom floor, queen (not king) bed. They try to keep the cleanliness but the permanent stains on chairs, moulds around aircond vent, peeling furniture paint, mildew on bathroom wall are beyond the housekeeping department’s routine; the whole place needs serious makeover.

1 King Bed & 1 Single Bed. Good value for money. Near to the city. Amazing toilet with outdoor view 🤩. Comfort room for family. No chiller & prayer mat in the room. Iron outside the room. Near lift. Hair dryer in the toilet. Staff was so friendly. Coway’s water, microwave & washing machine at the lobby. Overall good 😍

The hotel location very near to Kuantan town and just beside the beach. Recommend to take the ocean/sea view room if you are staying in this hotel. The environment is excellent for vacation with great services from hotel.

The best place to stay in kuantan. They have 2 big swimming pools. Breakfast menu was really great. Will come back for longer stay. Beach fronting. Nice view

Booked for family garden chalet but in the midnight got electricity issues which the hotel authority immediately transfer us to another room for sleep. Even paid the price for family chalet then need to change to standard room (connecting room) I’m ok with that bcs the staff feels responsible and also friendly. Recommended to stay here and will repeat ✅

Had a great stay at AC. Staff were friendly and attentive. Breakfast was also quite good for the price.all in all a great hotel to stay in kuantan