Good hotel let down by poor food service
We stayed 2 nights in a deluxe room and I think we got upgraded to a suite, which was a lovely top floor room with an integral kitchen and balcony. Plenty of space for the two of us.
But food ordering, was difficult and inefficient.
The first night we were told the restaurant was closed for a staff presentation, but that we could order food for room service. So we ordered two courses plus wine and agreed to have it delivered at 7.30.
By 8.30, nothing had arrived, so we called down to reception and it arrived about 15 mins later.
The next day we ordered a snack by the pool, two of the chicken kebab and chips combo on their menu.
About 45 mins later 2 individual kebab skewers, that turned out to be beef, arrived. When we said that wasn't what we ordered, we were told the previous waiter must have got it wrong. So we clearly showed on the menu what we wanted and the waiter disappeared.
About an hour later, with the sun going down, and no food, I asked for the bill.
But, instead, two portions of beef kebabs and chips arrived.
If we hadn't ordered any food, I'd have said we had a very good stay, although you do need a cab to get anywhere, as it is some way out of town.