Zhixuan
December 30, 2024
The hotel is new and looks beautiful at first glance, but! No equipment
For example, water dispenser or coffee machine, only tea or lemonade
Although the lobby is spacious and beautiful, as the three meal periods are all given to restaurant guests, as a tenant, you cannot use the public space at all.
As for the room facilities, there is not even a basic humidifier, there are no supplies other than toothbrushes, and the details of the room are very poor and inconsiderate.
For example
1. There are only two hangers and no hanging space other than two hooks.
2. The bathroom is super small! ! ! It feels crowded even when standing alone; the water in the shower head is not tightly closed and cold water keeps dripping. Can you imagine what it feels like to take a shower but the shower head above keeps dripping water?
The spare parts are also terrible
3. There is an AI housekeeper machine that doubles as a room phone, which is not practical, and the phone can never be dialed. Because there is always a problem with the air conditioner, I want to call but can't. In the end, I have to go to the counter again, and the counter asks me if I have made a call. Give it to me? I just couldn’t use the phone so I went down to look for it! Finally, I went to the room to take a look. The receptionist said that it was a setting problem that he couldn't solve and would ask an engineer to take a look at the machine again.
The final check-in process was very lengthy and meaningless.
There are service staff on site. After checking the information, you have to go to the machine to input the information yourself. Moreover, they will selectively help guests key information (they will not help Asians), which makes people feel very bad. There are only two groups of people. In the end I waited for 15 minutes to finish, I was very tired
Original TextTranslation provided by Google