444 Syunzeicho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8417, JapanView Hotel Details
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Asai Kyoto Shijo Guest Reviews
4.4/5
Very Good
92 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(92)
Positive reviews(90)
Reviews with photos/video(41)
Awesome stay(32)
Great service(31)
Awesome rooms(22)
Convenient location(11)
Classy environment(7)
Comfortable bed(6)
Easy to get around(6)
Close to metro(4)
Negative reviews(2)
ChinPatrick
Cozy Twin
Stayed in nov. 2024
Couples
1 review
4.2/5
Very Good
Posted on 22 nov. 2024
Hotel staffs were really friendly and helpful, room is very clean and welcoming. Told them we were on anniversary trip, surprisingly got an handmade anniversary greeting card from them, thank you very much😜
Response from Property: Dear ChinPatrick,Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that our team made your anniversary trip special with a handmade greeting card. It’s wonderful to know you found our staff friendly and helpful and enjoyed the cleanliness and welcoming atmosphere of the room.Your happiness means the world to us, and we’re so glad we could be part of your celebration. We hope your anniversary trip was filled with unforgettable memories, and we look forward to welcoming you back for more special occasions in the future! Warm regards,Byoungho MoonAssistant ManagerASAI Kyoto Shijo
Weeny Hui Ee
Comfy Twin
Stayed in avr. 2024
Couples
3 review
5.0/5
Outstanding
Posted on 19 mai 2024
Everything is good! The staff are helpful. However, the location lacks eateries and is quite quiet at night.
Response from Property: Thank you very much for staying with us at ASAI Kyoto Shijo. We are grateful for your appreciation.Our staff very happy that you satisfied with them. We hope you had a nice trip in Kyoto as well as in Japan. We look forward to the opportunity to welcome you again. Thank you for spending time to feedback with us. Have a nice day! ASAI Kyoto Shijo. Front Office
Jowin
Cozy Twin
Stayed in avr. 2024
Travel with friends
14 review
4.5/5
Great
Posted on 29 avr. 2024
Love the vibe and ambient a lot.
Especially to where is walking distance !
Response from Property: Thank you very much for staying at ASAI Kyoto Shijo. All of us at ASAI Kyoto Shijo are pleased to hear that you gave us a high evaluation. We look forward to seeing you again at ASAI Kyoto Shijo.
Mingli Hong
Cozy Twin
Stayed in mars 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on 19 mars 2024
We love the hotel so much. The staff are very polite and helpful. The breakfast was delicious. Definitely will stay again if we visit Kyoto next time
Response from Property: Thank you very much for visiting ASAI Kyoto Shijo.We appreciate you taking time out of your precious time to share your review with us.We look forward to seeing you again.ASAI Kyoto Shijo Mina
Mr.L / 小方
Cozy Twin
Stayed in janv. 2024
Family
43 review
3.7/5
Posted on 13 janv. 2024
The hotel location is a bit far from the shopping area. The service and cleanest is on above average. The hotel is new and modern. At the last, the hotel didn’t provide body lotion, the amenities need to be picked at the lobby.
Overall is on average, but can be better
Response from Property: Dear Mr.L/小方Thank you very much for staying with us at ASAI Kyoto Shijo.And also thank you for your time to review our hotel.As for amenities, that's the form of our hotel.Thank you for your comments, it will help us improve in the futureWe hope you had a great experience in Japan.We would like to have the opportunity to welcome you again.Thank you very much and have a nice day!ASAI Kyoto ShijoFront Office
DonnaJ
Comfy Twin
Stayed in juin 2024
Couples
9 review
5.0/5
Outstanding
Posted on 16 juin 2024
A perfect gem in the heart of Kyoto
Great staff and a wonderful reception
Very good well equipped and comfortable room
Super breakfast
Lovely dining and lounge are and great bar
Just a perfect stay
Response from Property: Thank you for staying with us. It’s our pleasure to hear that you satisfied with our hotel’s accommodation and services. We truly hope you enjoyed your trip in Kyoto as well as in Japan. We’re looking forward to welcoming you again. Graciously Yours, ASAI Kyoto Shijo
SF24
Comfy King
Stayed in nov. 2023
Couples
8 review
1.0/5
Posted on 6 déc. 2023
i need to sit down and type all this out. it is misleading at first, clarity was unsatisfied. let me justify. cleanliness - the room floor is concrete like and you feel the dirt on the flooring and try stepping on the bed you can see dust stuck on the mattress after that. location is horrible the nearest to stn exit is FULLY staircase good luck coming from Gojo station. Service is definitely not japanese style the staff are youngsters, very boutique feel hotel and they talk down on you when you raise a concern. amenities is my main issue. i specifically booked all my japan trip hotels on this app, filtered the search for smoking room and found this place. yes SMOKING PERMITTED ON LEVEL 1 in a tiny room please dont mislead yourself this is a non-smoking hotel okay. you cant smoke in your room and the windows do not open so dont even have to try. overall i will never stay here again. new hotel but so much to learn from the other hotel chains. good part? maybe laundry room was well equipped. and there is a money exchange machine on the lobby so you wont worry too much. that is it. oh wait, luggage space below is spacious but dirty so yeah goodbye expensive luggage scraping the dust on the floor under the bed. my head remembered checking in at 3pm at this place and i thought it was because they were cleaning a smoking room so they needed more time but no they are just strict about check in time eventhough im staying for 4 nights. nightmare.
Response from Property: Dear M/M SF24,Thank you for staying our hotel. We appreciate your valuable comment which helps to improve our service.We must apology for uncomfortable issues especially for cleanliness. We'll try our best to meet all of the guest's satisfaction.We hope to see you again.Graciously Yours,ASAI Front Team /Ayumi
My name is L
Cozy Twin
Stayed in nov. 2023
Solo travelers
13 review
4.7/5
Amazing
Posted on 2 déc. 2023
ASAI is such a lovely hotel chain from Thailand. The decoration is tinted with Thai culture which is nice. The location is alright, close to bus stop but a little off from Kyoto station. The room is compact, which actually normal for Japanese standard anyway
Response from Property: Dear M/M My name is L,Thank you for staying our hotel. We appreciate your valuable comment which helps to improve our service.We're glad to know you enjoyed our hotel stay and sightseeing nearby. Regarding transportation, there's subway from Kyoto station.We look forward to seeing you again.Graciously Yours,ASAI Front Team/Ayumi
Guest User
Comfy Twin
Stayed in mai 2024
Couples
20 review
4.2/5
Very Good
Posted on 2 juin 2024
Overall good, hotel room is clean and well maintained.
Friendly staffs and can communicate in English…😊
Response from Property: Thank you very much for staying with us at ASAI Kyoto Shijo. We are grateful for your appreciation.Our staff very happy that you satisfied with them. We hope you had a nice trip in Kyoto as well as in Japan. We look forward to the opportunity to welcome you again. Thank you for spending time to feedback with us. Have a nice day! ASAI Kyoto Shijo. Front Office
Guest User
Cozy Twin
Stayed in avr. 2024
Family
1 review
4.2/5
Very Good
Posted on 12 mai 2024
The Hotel was really nice. It's located really good and all the main spots of Kyoto are good connected with the nearby metro. All in all a really nice, clean and well designed Hotel.
Response from Property: Thank you very much for staying with us at ASAI Kyoto Shijo.We are grateful for your appreciation.We hope you had a nice trip in Kyoto as well as in Japan.We look forward to the opportunity to welcome you again.Thank you for spending time to feedback with us.Have a nice day!ASAI Kyoto Shijo.Front Office
Anonymous User
Cozy Twin
Stayed in oct. 2023
Solo travelers
13 review
4.2/5
Very Good
Posted on 23 oct. 2023
A Dusit Thani offshoot. It’s new and clean and pretty. Staying in the basement was wierd. The staff are very friendly. Breakfast was meh. It does the job but nothing to write home about. Location is a bit off so need to walk some distance…but their slogan goes ‘live local….’
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback. We appreciate your comments and insights.We are glad to hear that you found ASAI Kyoto Shijo to be new, clean, and aesthetically pleasing. We apologize for any inconvenience you experienced staying in the basement. We appreciate your understanding.It's heartening to know that you found our staff to be very friendly. We will pass on your compliments to our team. Regarding breakfast, we apologize if it did not meet your expectations. We are continually working to enhance our offerings, and your feedback will be taken into consideration.We understand that the hotel's location, while in the city center, may have been a bit off for your preferences. We appreciate your patience in this regard. Our "live local" motto encourages guests to explore the local surroundings, and we hope you had the opportunity to discover some hidden gems during your stay.Thank you for choosing ASAI Kyoto Shijo, and we hope to have the pleasure of welcoming you again in the future.Warm regards,ASAI Kyoto Shijo
Greet
Comfy Twin
Stayed in mars 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 24 mars 2024
Hotel is in a central location, but not in a busy neighbourhood. Walking distance from station and Gion. Very friendly staff and very clean hotel. Rooms are new and comfortable size for Japan standards
Response from Property: Dear M/M GreetThank you very much for choosing ASAI Kyoto Shijo.We also appreciate that you took the time to share your review with us.We will continue to make every effort to improve our services so that you can enjoy your stay with us in the future.ASAI Kyoto Shijo Mina
LawStephanie
Comfy Twin
Stayed in avr. 2024
Couples
5 review
4.0/5
Very Good
Posted on 9 juin 2024
very good. I think the staff are nice an friendly. The food is excellent.
Response from Property: Dear M/M LawStephanie,Thank you for staying at ASAI. We appreciate your valuable comment which motivate us. We'll keep our best to meet all of the guest's satisfaction.We look forward to seeing you again.Graciously Yours,ASAI Front Team/Ayumi
HelloK
Comfy Twin
Stayed in oct. 2024
Family
7 review
5.0/5
Outstanding
Posted on 28 oct. 2024
staff were friendly and helpful
Response from Property: Dear M/M HelloK,Thank you for staying with us.We appreciate your great feedback and perfect 5points rating which helps to motivate us. We're glad to know you like our staff. We'll try to keep our best to meet guest's satisfaction. We look forward to welcoming you again.Graciously Yours,ASAI Front Team/Ayumi
Ay B
Comfy Hollywood Twin
Stayed in oct. 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on 18 oct. 2024
Good location and great room
Response from Property: Dear M/M Ay B,Thank you for staying with us. We appreciate your valuable comment and perfect 5points rating which helps to motivate us. We're delighted to know you like our location and rooms. Again, thank you for your time to share your feedback. We look forward to welcoming you again.Fraciously Yours,ASAI Front Team/Ayumi