crazycat0304
December 19, 2024
WORST STAFF ATTITUDE EVER!!
A middle-aged male receptionist wearing glasses just threw a face on us soon as we checked in, probably because we are Chinese. When he asked us to settle the room taxation fee, he dropped the calculator on the table and asked us to pay. It felt like we owed him money…After I paid, he just grabbed the money tray and left without saying thanks. This is the first time i have met such a rude Japanese…
Never been treated like this in Japan, this service and attitude is totally unacceptable. Staff just slacking in the staff room in the lobby without being helpful. If you want a disrespectful experience, feel free to come to this hotel.