THE HIRAMATSU KYOTO

環境很好，下次還住這裏。

日式風格非常美

Let me tell you about our experience and see if you still want to book this hotel. We booked a four-day, three-night stay at the Hiramatsu Hotel. My son fell ill on the first day we arrived at the hotel. When we checked in, I told the hotel that my child was ill and needed them to deliver one of our medicine boxes to the room. The hotel also asked if I wanted help buying medicine, which means the hotel knew that our child was ill. The next day, the child saw a doctor, but the medicine prescribed by Japan was too bitter. The child couldn't eat it and vomited it out after eating it. We hurriedly used the trash can to catch it, but some of it still got on the quilt, so we asked the waiter to help change the sheets. On the morning of the third day, we were told that because the child vomited, the room had to be disinfected. The disinfection fee was 85,000 yen (about 4,000 yuan), and a third-party disinfection agency had to come to do it. They said it was a regulation of the Japanese government after the epidemic. I said that you knew the child was ill when we checked in, but you didn't know at the time. They said that if we were sick and stayed in your hotel, we would have to disinfect it. We went to see a doctor, and we didn't have a malignant infectious disease, just a common cold for our child, and there was a doctor's diagnosis certificate. Anyway, we had to disinfect it anyway. Later, I contacted Ctrip customer service, and the customer service also went to negotiate with them, but it didn't work. They just insisted on disinfection. Later in the afternoon, we came back, and I asked my Japanese-speaking driver to communicate with them. They probably felt that Ctrip had been telling them in the morning that they should have informed the guests in advance, and they didn't say it in advance that disinfection was wrong, so they changed their statement and said that it was because our child vomited and the room smelled, affecting other people's living, so they had to disinfect. The room didn't smell at all. We stayed there for two more days, and in the morning they said it was related to the epidemic, that is, because of the virus, so disinfection was needed, and in the afternoon they said it was the smell. Who can accept this? The driver didn't communicate, so my husband and I went to find the hotel manager. We asked to see the documents requiring disinfection from the government, and under what circumstances the hotel needs to do disinfection. As a result, the government had no relevant regulations at all (but it had been under the banner of the government before), and then we said that it would be okay to look at the relevant rules and regulations of your hotel. They searched the uniform for a long time but couldn't find it. I was speechless. We said at the time, I will not agree to you paying your so-called disinfection fee without any basis. We are sorry that we soiled the sheets. We can pay a reasonable cleaning fee, but we don't accept more. Later, they said they would report it to their top executive and gave me a reply the next day. Finally, they agreed to charge a cleaning fee, but the hotel asked for a sky-high price right from the start, with all kinds of lies about government requirements and the fallacy that the room smelled. I have never heard of this in all the years I have stayed in hotels. In another hotel that costs four or five thousand a night, they don't even fold the hotel blanket after cleaning the room, but put it in the corner of the room. What's going on? It's not okay for my helper to clean the room like this.

As soon as I entered the hotel, the woody smell made me fall in love with this hotel. The warm welcome from all the staff. The decoration style is very characteristic of Japan's ancient capital. The room is so clean that my sister who is a mysozoic recognized it. Japanese breakfast is a kind of enjoyment. Feel free to take photos in the hotel. It's all about the scenery. The deluxe room we stayed in had enough space for our 5 suitcases. It was a very large hotel. It was very quiet and private. It was also very good. You can walk to the main places in Kyoto. I was very satisfied with the hotel during this trip. We will come back in the warm season. We will come again. Choose this one

Located in downtown Kyoto, a century-old building has been renovated. The room is very large with more than 60 square meters. This is a very comfortable room in Japan. The most important thing is that the bedding is very comfortable and we were pampered. There is a newly opened shopping mall near the hotel, Xinfengkan, which houses the only lelabo counter in Kyoto. The current exchange rate in Japan is very good, and buying perfume can be much cheaper~ The best thing is that there is a liquor supermarket near the hotel, which is tax-free and has a full range of liquor. If you want to buy Japanese whiskey and various liquors, it is very easy to buy.

It's a very nice hotel. It doesn't look like much from the outside, but it's a wonder once you get in. The room is 60 square meters and very spacious. The breakfast is not a buffet but an exquisite set meal. It's very delicious and the transportation is convenient. I will choose Hiramatsu's next time I come to Kyoto.