Benzaitencho 22, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0086, JapanView Hotel Details
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Rinn Gion Shirakawa Guest Reviews
4.6/5
Great
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(54)
Positive reviews(35)
Reviews with photos/video(7)
Awesome rooms(16)
Great location(15)
Awesome stay(8)
Clean and tidy(6)
Large rooms(6)
Awesome amenities(6)
Convenient location(5)
infinitelilc
Standard Twin Room
Stayed in Jan 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Feb 20, 2024
It's walking distance to Gion and Kiyomizu Dera. Rooms are quite big compare to other hotels.
Response from Property: Dear Chen, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our spacious rooms, and the location of our hotel. We take pride in providing a comfortable and enjoyable stay for our guests. Our team is dedicated to ensuring our guests have a memorable experience, and your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back to Rinn Gion Shirakawa in the future. Rinn Gion Shirakawa Micha
Ditefutehelin
Twin Room with Sofabed
Stayed in Sep 2024
Family
68 review
3.5/5
Posted on Oct 4, 2024
Personally, I feel that the cleanliness is not as good as that of the hotel. It is still a bit dirty, with a large layer of dust. Moreover, it faces the street, and the sound insulation is really poor. I didn't sleep well at all. The room is still big enough, especially the bathroom.
Check-in was handled by a Chinese staff, and communication was smooth. The room was large, especially the bathroom facilities were very good. The location was convenient near Kamogawa and Sanjo subway station, and there was a 711 next to it where you could withdraw cash. The only problem was that the floor mat in the room would get stained if you stepped on it with your shoes outside, which could be improved. I will stay in this hotel again next time.
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Response from Property: Thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. Hope to welcome you again soon. Rinn Gion Shirakawa Hien
Guest User
Twin Room with Sofabed
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Suitable for family travel, the room is very large, more than 35m2,
Two sinks, bathroom and toilet separated from wet and dry,
Gion is just outside the door, and you can walk to Kamogawa River and Sigenmachi shopping street.
Original TextTranslated by Google
Response from Property: 非常感謝您在眾多住宿選擇中選擇了我們的酒店。 全體員工都非常高興能獲得您的最高評價。 感謝您對我們房間大小和位置的讚美。如果您在訪問京都時能順道蒞臨本賓館,我們將感到非常高興。我們的全體員工期待您的光臨。Rinn Gion Shirakawa, Asa
Guest User
Standard Twin Room
Stayed in Jul 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Located between Gion Shijo and Sanjo Station, about 5-7 minutes' walk, a little distance from the transfer station from Osaka (I forgot what it's called). The room is big, the bed is big, it's the biggest room I stayed in this trip. Very quiet, smart toilet, dry and wet separation, no need to take a bath in the bathtub, two washbasins, bathroom water pressure is super strong, so strong that I dare not open it to the maximum hahahahaha. There is a Chinese guy at the front desk, communication is stress-free, and you can receive a welcome gift when you check in. There are self-service washing machines and ice machines on the first floor of the hotel, and the supplies can also be picked up on the first floor. It is very considerate to prepare the kind of gel patch that relieves physical fatigue, which can be applied to shoulders and legs.
Some points that may mind: non-24h front desk, it seems to be 8 am-10 pm, check-in can only be done after 3 pm, and check-out needs to be done before 10 pm. Then the door is opened and closed with a traditional door lock, which needs to be locked with a key. My friend and I forgot to lock it when we went out for the first time. . There is no bottled water in the room, and you need to go to the first floor to get water. They don't clean the room every day, but they will help change towels and take out the trash. The flaws are not a big problem. I should consider this hotel again next time I come to Kyoto~
Oh, by the way, it's in a small alley, and the scenery nearby is very good~ There is a 711 not far downstairs, and there is also a delicious barbecue restaurant next door (reservation required)
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Response from Property: Thank you very much for choosing our hotel among many accommodation facilities. All our staff are very happy to receive the highest rating. Thank you for your compliments on our front desk staff, spacious guest rooms, exquisite bathrooms, and hotel amenities. We apologize for any inconvenience caused due to reception opening hours and door locks. We will work hard to improve the problem based on customer opinions. We would be very grateful if you could stop by our hotel when you come to Kyoto. All staff look forward to your visit. Rinn Gion Shirakawa Asa
ann222818
Twin Room with Sofabed
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Very good, clean, good location, convenient surrounding
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們酒店。另外,非常感謝您發表高度評價。我們很高興聽到您對我們酒店的位置和清潔度感到滿意。希望您下次來京都時再次入住我們的酒店。非常感謝您在眾多的住宿設施中選擇了鈴洲祗園白川。 Rinn Gion Shirakawa, Asa
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
8 review
4.5/5
Great
Posted on Nov 1, 2024
The room is very big, the toilet, shower and washing are all separate, the shower room is very comfortable, the room is not small, with a small balcony, such a large standard room is rare in Japan. The location of the hotel is great, the bus and subway are very close, eating is also convenient, but quiet in the bustling.
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們的酒店並提供如此積極的反饋。我們酒店的所有房間都是獨立的,有獨立的衞生間和浴室。我們很高興能夠滿足您的期望。此外,我們的酒店位於美麗的祗園區,這裏歷史建築與現代城市景觀融為一體。我們所有的員工都很榮幸能夠成為您旅行的一部分。我們期待有一天在京都再次見到您。 Rinn Gion Shirakawa, Asa
Guest User
Standard Twin Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
I feel that except for the hygiene, which is not as clean as expected, everything else is good. The location is excellent and you can walk to Hanami-koji.
Original TextTranslated by Google
Response from Property: 感謝您的好評。在清潔方面我們會更加小心。我們期待再次見到您。祝您旅途愉快。Rinn Gion Shirakawa Hao
Guest User
Standard Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
This is a really good hotel. It will be the largest and most comfortable hotel you have ever stayed in Japan! The front desk staff is very enthusiastic and helpful!
Very satisfied, this is the largest triple room I stayed in Japan this time. There is still space after spreading out 3 boxes. The washing and toilet are separated and do not affect each other. There are 2 basins for washing. It is clean and hygienic. The location is also very good, right next to the Kamo River. Very good!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and sharing your stay experience! We are very pleased to hear that you were satisfied with the space and that it met the needs of you and your family. We are also glad that you liked the cleanliness of the hotel. We will continue to maintain high standards of service to ensure a comfortable experience for every guest. We look forward to your coming to our hotel again and we will wholeheartedly provide you with better service! Rinn Gion Shirakawa Hao
Tina chao
Twin Room with Sofabed
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The location is very good. There is a convenience store downstairs, which is convenient for travel. The room is big enough.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and sharing your valuable feedback! We are glad to hear that you were satisfied with the hotel location and room space. The convenience store downstairs is indeed a great convenience for our guests, and we are committed to providing a comfortable stay. We look forward to seeing you again. Rinn Gion Shirakawa Hao
Zhuoxiaoyu
Twin Room with Sofabed
Stayed in Jul 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 29, 2024
The location of the hotel is good. There are tatami in the room. The baby likes to play on the tatami. The room size is also good, but the toilet is not cleaned very well and there are stains on the tatami. Overall, it is good. At night, you can occasionally hear the noise of pedestrians downstairs.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and leaving your valuable feedback. We're glad to hear that your baby enjoyed the tatami in the room and that you were happy with the size of the room. We are deeply sorry for the incomplete cleaning around the toilet and the stains on the tatami that you mentioned. Your feedback has been passed on to our cleaning team and we will step up our cleaning efforts to ensure a higher standard of accommodation. We look forward to seeing you again. Rinn Gion Shirakawa Hao
Guest User
Twin Room with Sofabed
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Very good, the only drawback is that the sound insulation is a bit poor, try not to choose a room facing the street
Original TextTranslated by Google
Response from Property: Thank you very much for your opinion. We apologize for the sound insulation issues you mentioned. We value your valuable feedback and will do our best to improve it. In future work, we will strive to provide a quiet environment. Hope we can provide you with better service next time you visit. Rinn Gion Shirakawa Hao
Guest User
Standard Twin Room
Stayed in Apr 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Next to the Kamogawa River, it is very convenient to visit Gion and eat in Pontocho. Many tourist attractions are within walking distance.
Original TextTranslated by Google
Response from Property: Thank you so much for taking the time to share your experience with us! We're happy to hear you enjoyed our facilities and location. We look forward to welcoming you back to Rinn Gion Shirakawa in the future. Rin Gion Shirakawa Micha
SUPERPASSION
Twin Room with Sofabed
Stayed in Aug 2023
Family
24 review
5.0/5
Outstanding
Posted on Aug 18, 2023
The hotel on the edge of the Kamogawa River, the room is clean and tidy, quiet amidst the hustle and bustle, in the center of the scenic spot, the transportation is convenient, one stop for eating, drinking and fun, there is also a self-service washing machine and microwave oven, a convenient and comfortable hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for using Rinn Gion Shirakawa this time. Also, thanks for your comment. We look forward to seeing you again when you come to Kyoto. Rinn Gion Shirakawa Trang