Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch)

Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch) Reviews

Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch)

No.622 Wuchang Avenue, Yuhang District, Hangzhou, Zhejiang, ChinaView Hotel Details
Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch)
Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch)Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch)Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch)
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Haiyou Hotel (Hangzhou Wuchang Avenue Xixi Happy City Branch) Guest Reviews

4.7/5
Outstanding
296 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(296)
Positive reviews(290)
Reviews with photos/video(42)
Great value for money(25)
Awesome amenities(24)
Friendly front desk staff(21)
Classy environment(15)
Many amenities(10)
Easy to get around(9)
Close to metro(8)
Would stay again(4)
Negative reviews(6)
Guest User
Superior Double Bed Room A
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 8, 2024
The staff are very welcoming and friendly. They helped me with everything I asked of them. It is a very good hotel for anyone that is looking for a comfortable stay at a friendly price😊.
Response from Property: 感謝您對我們酒店的好評，我們將保持優質的服務水平，讓您的下一次入住更加愉悦.滿意。
Олжас
Queen Room
Stayed in Jun 2024
Couples
6 review
3.0/5
Posted on Aug 19, 2024
Instead of normal towels, some paper napkins. Most of the rooms are quite dirty and smell of cigarettes. They agreed to change the room and showed all the available rooms. No issues with the service.
Response from Property: Thank you for your favorable review of our hotel. We will maintain high quality service levels to make your next stay more pleasant and satisfying.
Guest User
Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The hotel is very convenient fo foreigners
Response from Property: 感謝您對我們酒店的讚譽，我們會將您的建議深刻記在心中，並不斷完善設施和服務，讓您的下一次入住更加圓滿。
Brittini
Queen Room
Stayed in Aug 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Sep 3, 2024
Very friendly to foreigners. Good service
Response from Property: 非常感謝您對我們酒店的好評，非常高興能夠為您提供滿意的住宿體驗。我們會繼續努力，為每一位客人提供更好的服務
Bajafati
Superior Double Bed Room A
Stayed in Jul 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 4, 2024
It was good clean and cozy and the stuff are nice
Response from Property: We have always attached great importance to the needs and feedback of our guests, so we will constantly improve our services and facilities to create a comfortable and pleasant stay experience for every guest. I'm glad to hear that you have a high opinion of our staff and facilities. This will encourage us to continue our efforts and improve our service to make your next stay more enjoyable.
Guest User
Queen Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Hygienic and clean, warm service
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Warmth and convenience are all for you. We will be with you every step of the way! Looking forward to your stay again!
Yitadibahebayue
Colorful Candy Superior King Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Not bad, come again!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
1-bed Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel is very warm, the lobby decoration is unique, the layout is reasonable, parking is convenient, there is rock sugar and snow pear to drink in the lobby, the service is enthusiastic, meticulous, patient, and considerate, the Internet is good, the TV is clear, and it can also cast the screen, the windows are bright, the ventilation is good, and it is very comfortable. The hotel is comfortable to take a shower, the water comes out quickly, and the price is high. The stay is very comfortable, the bedding is comfortable, the room is clean and refreshing, there is free mineral water in the room, the table is clean, the stools are comfortable, the design is reasonable, the layout is reasonable, the pillows are comfortable, recommended to stay, and will return in the future Come on, like it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Duoduo
1-bed Room
Stayed in Dec 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Dec 12, 2023
The hotel is refreshing and clean, very cost-effective, and the surrounding restaurants are convenient The rooms facing the street can get a little noisy at 7 or 8 pm, but they are quiet at night. Overall, they are very good.
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Warmth and convenience are all for you. We will be with you every step of the way! Looking forward to your stay again
Guest User
Colorful Candy Superior King Room
Stayed in Apr 2024
Booked for others
12 review
2.7/5
Posted on Jun 17, 2024
Calling guests early in the morning to disturb their rest
Original TextTranslated by Google
Response from Property: We will continue to improve our services to increase our guest satisfaction. We will definitely work harder to give you a more pleasant stay experience the next time you stay.
Gululuchimamaxiang
Queen Room
Stayed in Jun 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 11, 2023
The room was very clean and the stay was very comfortable! ! ! Will come next time! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love and recognition of us. We have been working hard and hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Guest User
2-bed Room
Stayed in Jun 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 30, 2023
The front desk service is very good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are glad that you have chosen to stay in our hotel. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
2-bed Room
Stayed in Jan 2024
Travel with friends
62 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room is comfortable, hygienic and clean, and the front desk service is friendly
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Warmth and convenience are all for you. We will be with you every step of the way! Looking forward to your stay again!
Guest User
Colorful Candy Superior King Room
Stayed in Sep 2023
Solo travelers
8 review
2.5/5
Posted on Oct 14, 2023
The TV didn't work. I asked the customer service and an aunt came up and said that the TV was sometimes good and bad. It had happened before. I asked why it hadn't been fixed before. There was no answer. I just rested for a few hours and wanted to watch the TV. It took 30 minutes to fix it. The TV guy still didn't come to the door, so I just called and told him to forget it. I felt bad.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry that we did not bring you a wonderful experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel facility maintenance and strive to provide you with better services. Please believe that we want to do more for our guests. There will be some events happening in the hotel recently, we look forward to your participation! Welcome to stay again!
Guest User
1-bed Room
Stayed in Mar 2023
Couples
49 review
4.5/5
Great
Posted on Mar 21, 2023
The room is very clean and the location is very good. It is very close to Xixi Happy City. There is a night market there at night and it is very convenient for eating and other things. The only disappointment is that I used the room upgrade privilege. The hotel told me that there is no superior room that can be upgraded. The room I stayed in Very small, very depressing
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy that you recognize our work. Because the hotel rooms are limited, the room you can upgrade to is also a superior king bed room. The room you want needs to be upgraded for a fee because the price difference is too big. I'm very sorry. wish you a happy life!