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5 star

The Thousand Kyoto
4.8/5283 Reviews

The Thousand Kyoto

Kyoto Station Kyoto|0.07km from Kyoto Theater
The terrible check-in service provided by the two front desk staff totally ruined my mood to enjoy in this hotel, despite the man who look like the manager apologized when I checked out. I don’t think I will book this hotel again. We booked two rooms, they managed to give us rooms on the same floor but they mixed up with our keys. The staff at the front desk checked for a few times but still the keys were wrong. When we check out, the receipt was wrong too. We booked a triple room for 3 adults but they only let us have two key cards and didn’t want to provide more even we requested. For those who has young toddler, kindly note there is no bed guard available in twin bed room due to the thick mattress. I was also told that baby cot is only provided for baby between 0-2 and it is “illegal” to be provided for my son who is just 2 and 1m owing to their hotel or whatever policy. I was so disappointed that this five-star hotel couldn’t provide me a way to resolve the issue which I have never experienced in other hotels. Their baby cot is 120x70cm which is the same size as the one in my home. The staff even asked if my son would only “sleep” in it as if he would demolish the cot. At the end I was offered to use the baby cot but they didn’t put it in my room until I asked for it when i returned at night. The hotel could have put more emphasis on details if it is a family-welcoming hotel. We received the welcome pack for kids in the room. Baby stroller was also available at the front desk. Apart from that, kids tableware was nice although not provided at the beginning when we arrived at the restaurant. Anyhow, the hotel has a great location. The food at breakfast was delicious. The hardware in the room was new and clean. The bed and duvet were comfortable. The facilities inside the room can be controlled using an iPad and it was interesting to see a robot delivering room service. The art work at the lobby also caught my sons’ attention to stay.

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Top rated hotels in Kyoto

Searching for hotels near Kyoto Theater? Compare room rates and reviews to find your ideal stay.
HOTEL Tomiya with M's
4.6/512 Reviews
Kyoto Station
Hotel is situated in a good location. Just opposite of Kyoto station. I recommend to go there via the station’s main exit, rather than the underground exit. The exit via underground is A5, but can be difficult to locate for the first time. Amenities are basic, nothing fancy or extra. It’s a self check in/out hotel, although they do have staff on call if needed. The doors are all electronic using a passcode, so might be a bit of a challenge for elderly people to operate if not used to. Overall, a very nice hotel. Highly recommend if you need to get around in Kyoto using the public transport.
Ryokan Matsukame
4.6/59 Reviews
Kyoto Station
If you are a traveller like us who would like some more privacy, this place is not exactly for you. Don't get me wrong, the hotel staff are absolutely wonderful. Just that most things are communal and you have wait for your turn to shower and finish by 11.35. The walls are quite thin indeed, you can easily hear people walking on the hallway or simply chatting in their rooms.
MIMARU Kyoto Station
4.6/575 Reviews
Kyoto Station
I really like the comfortable space of the accommodation. The staff at the counter are very friendly. There are many department stores and gourmet food near the accommodation, and there are also many convenience stores. Don't worry about not being able to eat very late. I hope to stay again soon
Kyoto Century Hotel
4.7/5423 Reviews
Kyoto Station
The location is strategic, just next door to Kyoto Station which houses Isetan of 12 floors that has this amazing food hall. Also it has Porta Dining so you will never go hungry. The customer service is brilliant and precise. They assisted me with luggage transfer to my Osaka hotel. Next is the room, that is big for Japanese standards. Love the room design with a smart separator to the toilet. So well designed. Breakfast starts at 6.45am. A lovely spread and we got to know how Japanese have for breakfast. The hotel is one of the reasons my stay in Japan is amazing and I would recommend to people who wants to stay here.
The Thousand Kyoto
4.8/5283 Reviews
Kyoto Station
The terrible check-in service provided by the two front desk staff totally ruined my mood to enjoy in this hotel, despite the man who look like the manager apologized when I checked out. I don’t think I will book this hotel again. We booked two rooms, they managed to give us rooms on the same floor but they mixed up with our keys. The staff at the front desk checked for a few times but still the keys were wrong. When we check out, the receipt was wrong too. We booked a triple room for 3 adults but they only let us have two key cards and didn’t want to provide more even we requested. For those who has young toddler, kindly note there is no bed guard available in twin bed room due to the thick mattress. I was also told that baby cot is only provided for baby between 0-2 and it is “illegal” to be provided for my son who is just 2 and 1m owing to their hotel or whatever policy. I was so disappointed that this five-star hotel couldn’t provide me a way to resolve the issue which I have never experienced in other hotels. Their baby cot is 120x70cm which is the same size as the one in my home. The staff even asked if my son would only “sleep” in it as if he would demolish the cot. At the end I was offered to use the baby cot but they didn’t put it in my room until I asked for it when i returned at night. The hotel could have put more emphasis on details if it is a family-welcoming hotel. We received the welcome pack for kids in the room. Baby stroller was also available at the front desk. Apart from that, kids tableware was nice although not provided at the beginning when we arrived at the restaurant. Anyhow, the hotel has a great location. The food at breakfast was delicious. The hardware in the room was new and clean. The bed and duvet were comfortable. The facilities inside the room can be controlled using an iPad and it was interesting to see a robot delivering room service. The art work at the lobby also caught my sons’ attention to stay.
Hotel Granvia Kyoto
4.6/5233 Reviews
Kyoto Station
I choose this hotel because its in the train station and beside metro subway and in front local bus and taxi area for good transportation. Lots food area 😋 Kyoto to osaka rapid train 580 yen about 30 mins travel time . No need for the bullet train save your money. I used jr railpass last year a waste of money . 15 mins travel time thats differences. Get the jr railway pass if your doing a lot of long travel for bullet train and work it out if you need to travel alot. I hope this info will help you out on your travels . Cherrs

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